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Customer Ratings & Reviews

$61.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Cloud III Wired Gaming Headset's sound quality and comfort. Many also appreciate the microphone, lightweight design, and overall fit. Some customers have noted that the headset could use improvement in bass and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 888 reviews
  • Rated 3 out of 5 stars

    Good and comfy but plugs into controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Just be careful as this does not recharge, simply plugs into controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Build is ok. Mic monitoring is missing. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone breaks after less than a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this less than a year and the microphone does not work. Have tried everything. Huge waste of money. Speakers work. But no microphone. Went in Ngenuity app and my PC. Made sure everything was working. Re updated drivers. Tried everything. Simply won't work. Extreme let down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very comfy, but weird driver issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset isn't bad. It's lightweight and comfortable to wear for extended periods of time, the microphone quality is good, and the options to connect it over USB-A, USB-C, and 3.5mm audio cable are pretty good. The part that goes over the head is soft enough that it avoids that irritating feeling against my scalp when I've worn it for a long time. The cups are comfortable and don't squish my ears, and the headset itself is secure against my head without being a clamp. However, the software side is a little lacking. The drivers failed to install once or twice, and when using the USB audio adapter to get the DTS:X audio, I'll sometimes hear terrible drops in audio quality and lots of crackling. This has happened on two computers I've used the USB audio on. It seems to happen most often when on voice chat, so if you're just planning on using the headphones as headphones you should be fine. You may have issues if you also use the microphone. That being said, they're still decent. They don't feel cheap and the sound quality is pretty good. It's just the voice chat I've really had issues with, and since I don't really use VC that much I'm willing to tolerate it. I'd recommend them, but that is an issue to be aware of.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible audio quality, there’s no bass, it sounds like a phone speaker. Every sound sounds like its coming from in front of you. Buy the first HyperX Cloud, it sounds way better, is more comfortable, and is half the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Comfortable headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX Cloud III are great headphones with a long mic for gaming. Nice and soft padding long the headband, it’s extremely comfortable to have on for long periods of time. Wire is long enough to use on any gaming devices with a headphone jack. Works with PC, Nintendo Switch, PS4/PS5, Xbox X|S, and mobile devices. In the box is a quick start guide to easily get started and an accessory box with all the cords to connect to the headphones. Headband foam feels nice with a metal durable frame and feels like it can be stretched out. Moving my head around didn’t make the HyperX Cloud III move around much. Red and black goes rest with any gaming setup. These gaming headphones sounds nice but volume is a bit low. Other teammates can hear me clear though the microphone while talking. I enjoyed using them on the PS5 most of the time and they were good using it on media such as movies and streaming music. Comes with 2 year warranty and firmware updates for longevity. Overall; they are nice headphones to use for gaming and sounds good if you want a full rich sounding experience. I do recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is ehh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not as good as previous Gen, to quiet and muffled

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Review on the cloud 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy cloud 2 instead of this it way better this randomly cuts out volume n you have to increase the volume to fix it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfort + Stylish + Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added another headset to my gaming setup with the HyperX Cloud 3 Gaming Headphones and I have been impressed thus far. Spending so much time at my work/gaming station, I look specifically for comfort, performance, usability, adaptive compatibility with a little bit of style, and these headphones deliver on all fronts. The HyperX Cloud 3 headphones provide a surprising level of comfort. The memory foam ear cushions and adjustable head band gently cradle my head and ears with no undue pressure. The ear cushions completely cover my ears eliminating any discomfort or fatigue. Even after hours of wear, I am still comfortable and not overwhelmed by warmth like from other headphones that I use. The adjustable headband ensures a perfect fit, and I hardly notice I'm wearing them. The sound quality of the HyperX Cloud 3 headphones is where they truly shine. They come with 53mm drivers that deliver rich and immersive audio. They have the perfect balance between highs, mids, and lows allowing me to hear every detail with impressive clarity. The detachable mic is very flexible and sits at the perfect distance to be both out of the way and too far to be heard. Included is the built-in mute button and indicator which is a small yet incredibly useful feature. The red LED light on the detachable microphone is a clear and intuitive visual cue that lets me know when I'm muted. It's perfect for those moments when I need to communicate with people in the house (my kids and wife looking for attention) and in game teammates or video calls. I can quickly glance to make sure I'm not accidentally muted or not muted. This attention to detail makes for a life saver for those intense or stressful outbursts not wanting to be heard through the mic. These headphones are built with durability in mind. The braided cord and metal frame are a testament to durability and ensure longevity from the constant storing and usage. The braided cord is very long with a 3.5mm attachment placed about halfway allowing for free movement and quick detachment if I want to transition from pc to console in a snap. It is accompanied by a USB dongle and a USB-C to USB-A adapter allowing for cross platform compatibility. The USB dongle effortlessly harnesses the potential of the headphones' spatial audio capabilities, turning your gaming space into an auditory playground. These headphones are a true masterpiece in terms of aesthetics. The sleek and modern design is very stylish with black matte and red brushed aluminum finish and subtle HyperX branding. The attention to detail is evident, and I love the combination of form and function that the HyperX Cloud 3 headphones bring to the table. In conclusion, the HyperX Cloud 3 Gaming Headphones have added a new level of comfort and pleasure to my gaming and work. With their remarkable comfort, stylish design, innovative mute indicator, and impeccable sound quality, these headphones have earned a permanent place on my gaming desk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too pricey .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality, i had to replace ear cushions cause d one that came with the set makes ur ears sweat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surround sound scam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had hyper x cloud 2's with the 7.1 surround sound for years. It's the best headset I've ever bought, but they're worn out now and I'm having some cable issues. So I bought these to replace them. As it turns out the surround sound they market on the Cloud 3s does not work. if it does do something in a game it isn't accurate and usually it just makes everything sound worse than when it is off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone didn’t work for me and there was a constant sound that sounded like I was plugging the headphones in and out of my computer. All in all I wouldn’t try them out it’s just a waste of time and money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even owned these for a full week, and I sincerely believe they are the very best value you can get for $100 headset. They are incredibly light on my head with very little clamping force, and thus far I've had no complaints in regards to comfort. I love that the adjustments are notched, so that I can get them exactly how I want, and have it hold that size so I don't have to guesstimate sizes with an infinite slider. The grips on each notch are pretty solid too, they don't want to seem to slide around to different sizes easily. They also just look very premium. Most other brands sell gaming headsets that, in my opinion, look incredibly cheap in design, and often cost way more than the Cloud IIIs to boot. Honestly, HyperX just got it right with the design of their headsets. I appreciate the braided cable length with its 3.5mm audio jack, and while I don't use the USB connection for audio (as I find the audio quality subpar compared to analog), I appreciate that HyperX includes an adapter to offer the user that option if they choose. Though if I had one gripe, it would be that the cable doesn't detach from the unit itself, so that an adapter wouldn't be necessary. The user could simply plug in whichever cable fit their needs. Plus if the cable wears out for whatever reason, they can just purchase a new one and swap it out, rather than needing to purchase a whole new headset. The controls are very simple, and in all honesty I appreciate that as well. Especially for a wired headset, they don't need any extra fancy features. All it has is a volume wheel for the headset itself (doesn't control Windows volume, it's independent), a mute button for the detachable mic, and...that's it. No power button, no batteries to charge, no ANC or pass-through mode, just...good headphones. The ONLY other thing I would consider complaining about, is that I wish the bass was just a BIT stronger on these. It doesn't resonate quite as much as I would like, and some low notes are practically inaudible to me. I'm aware I can adjust some frequencies using EQ settings in the HyperX software, but as far as I can tell, that requires a USB connection for audio, which I just prefer not to use. All in all, if you're looking for the best bang-for-your-buck gaming headset, these are the ones to get. Highly recommend, and well worth the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are expecting hyper x cloud II quality, these are not it. Since the brand was purchased by HP its gone way downhill in quality. The new cloud III are absolutely garbage. The microphone is extremely quiet, and they have no bass at all.The advertised features do not work when trying to enable in them in the Ngenuity software. Not to mention the cord is not removable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months and the microphone got messed up luckily I purchased the Best Buy warranty and had to get my son a replacement I wouldn’t recommend these headphones they were great the first month then after a headache

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another simple headset from HyperX that just works

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Cloud II headset years ago and it was always a solid performer. The removeable mic was handy if it ever broke, it could easily be replaced. This Cloud III headset feels a lot like the last model, but with key improvements. Comfort is perfect and long-lasting as is expected from any Cloud headset. The new mic seems to have much better sound quality than before. I have used it for gaming, as well as work conference calls and everyone was able to hear me clearly. The mic is still removeable, which is a nice touch if it ever needs to be replaced. The 1/8" plug is a tad short, but the inclusion of a USB extender cable is a great feature. It can quickly and easily be plugged into any computer with a USB-A port, and it uses plug and play audio drivers. It does not require any special software to be installed. I plugged it into my gaming PC, and it just worked. I plugged it into my work laptop, and it was detected and worked on Teams calls. Sound quality is a little bass-forward but clear. Seems like a typical "gaming" sound profile, which isn't an issue for most people. Music, games, and calls have been clear to my ears. For the money, you can't go wrong with this new Cloud III model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 week and audio output disappeared, not a pc issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headfones were very poor. Returned product 2 days later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Light and practical

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is very sensitive and my friend heard the sound of my lungs as I was breathing. I had to pull it away a bit more from my face. The microphone is removable, so that's very convenient if it's not something you use or if you want to use these for music only. Sound quality: These headphones use the DTS X, so after I downloaded the Microsoft app for it, the headphones were a lot more immersive. It's not quite Dolby Atmos, but that said, the headphones experience was much better than stereo and worked almost just as well through the audio jack. Comfort: the HYPERX Cloud III's were very comfortable and light. So light, they almost feel cheap, but they have good build quality The pad on the ears and head is memory foam so you'll get a comfortable fit all around. Practicality: There is a mute button on the left ear and a volume scroll wheel on the right ear but it does not control Windows volume, just headphone volume. The included USB to audio jack cable will work for PC or your systems. Overall I was satisfied with the sound quality of these headphones and I think they did a nice job during my gaming sessions, though it left me wishing for Dolby Atmos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Normally a good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had problems with hyperx but this ones chord went bad in a little over a month of use

    No, I would not recommend this to a friend