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Customer Ratings & Reviews

$69.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 877 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Cloud III Wired Gaming Headset's sound quality and comfort. Many also appreciate the microphone, lightweight design, and overall fit. Some customers have noted that the headset could use improvement in bass and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 877 reviews
  • Rated 1 out of 5 stars

    BAD Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone didn’t work for me and there was a constant sound that sounded like I was plugging the headphones in and out of my computer. All in all I wouldn’t try them out it’s just a waste of time and money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even owned these for a full week, and I sincerely believe they are the very best value you can get for $100 headset. They are incredibly light on my head with very little clamping force, and thus far I've had no complaints in regards to comfort. I love that the adjustments are notched, so that I can get them exactly how I want, and have it hold that size so I don't have to guesstimate sizes with an infinite slider. The grips on each notch are pretty solid too, they don't want to seem to slide around to different sizes easily. They also just look very premium. Most other brands sell gaming headsets that, in my opinion, look incredibly cheap in design, and often cost way more than the Cloud IIIs to boot. Honestly, HyperX just got it right with the design of their headsets. I appreciate the braided cable length with its 3.5mm audio jack, and while I don't use the USB connection for audio (as I find the audio quality subpar compared to analog), I appreciate that HyperX includes an adapter to offer the user that option if they choose. Though if I had one gripe, it would be that the cable doesn't detach from the unit itself, so that an adapter wouldn't be necessary. The user could simply plug in whichever cable fit their needs. Plus if the cable wears out for whatever reason, they can just purchase a new one and swap it out, rather than needing to purchase a whole new headset. The controls are very simple, and in all honesty I appreciate that as well. Especially for a wired headset, they don't need any extra fancy features. All it has is a volume wheel for the headset itself (doesn't control Windows volume, it's independent), a mute button for the detachable mic, and...that's it. No power button, no batteries to charge, no ANC or pass-through mode, just...good headphones. The ONLY other thing I would consider complaining about, is that I wish the bass was just a BIT stronger on these. It doesn't resonate quite as much as I would like, and some low notes are practically inaudible to me. I'm aware I can adjust some frequencies using EQ settings in the HyperX software, but as far as I can tell, that requires a USB connection for audio, which I just prefer not to use. All in all, if you're looking for the best bang-for-your-buck gaming headset, these are the ones to get. Highly recommend, and well worth the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are expecting hyper x cloud II quality, these are not it. Since the brand was purchased by HP its gone way downhill in quality. The new cloud III are absolutely garbage. The microphone is extremely quiet, and they have no bass at all.The advertised features do not work when trying to enable in them in the Ngenuity software. Not to mention the cord is not removable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months and the microphone got messed up luckily I purchased the Best Buy warranty and had to get my son a replacement I wouldn’t recommend these headphones they were great the first month then after a headache

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another simple headset from HyperX that just works

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Cloud II headset years ago and it was always a solid performer. The removeable mic was handy if it ever broke, it could easily be replaced. This Cloud III headset feels a lot like the last model, but with key improvements. Comfort is perfect and long-lasting as is expected from any Cloud headset. The new mic seems to have much better sound quality than before. I have used it for gaming, as well as work conference calls and everyone was able to hear me clearly. The mic is still removeable, which is a nice touch if it ever needs to be replaced. The 1/8" plug is a tad short, but the inclusion of a USB extender cable is a great feature. It can quickly and easily be plugged into any computer with a USB-A port, and it uses plug and play audio drivers. It does not require any special software to be installed. I plugged it into my gaming PC, and it just worked. I plugged it into my work laptop, and it was detected and worked on Teams calls. Sound quality is a little bass-forward but clear. Seems like a typical "gaming" sound profile, which isn't an issue for most people. Music, games, and calls have been clear to my ears. For the money, you can't go wrong with this new Cloud III model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 week and audio output disappeared, not a pc issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headfones were very poor. Returned product 2 days later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Light and practical

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is very sensitive and my friend heard the sound of my lungs as I was breathing. I had to pull it away a bit more from my face. The microphone is removable, so that's very convenient if it's not something you use or if you want to use these for music only. Sound quality: These headphones use the DTS X, so after I downloaded the Microsoft app for it, the headphones were a lot more immersive. It's not quite Dolby Atmos, but that said, the headphones experience was much better than stereo and worked almost just as well through the audio jack. Comfort: the HYPERX Cloud III's were very comfortable and light. So light, they almost feel cheap, but they have good build quality The pad on the ears and head is memory foam so you'll get a comfortable fit all around. Practicality: There is a mute button on the left ear and a volume scroll wheel on the right ear but it does not control Windows volume, just headphone volume. The included USB to audio jack cable will work for PC or your systems. Overall I was satisfied with the sound quality of these headphones and I think they did a nice job during my gaming sessions, though it left me wishing for Dolby Atmos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Normally a good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had problems with hyperx but this ones chord went bad in a little over a month of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds like Tim cans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst sounding headsets zero base downloaded their app to adjust settings didn't help downloaded an EQ just made it sound worse for having 53mm drivers it sounds like all it has it mid and high (legendary sound) yeah legendarly bad sound my god my son has the $30 version of these and they sound better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second time around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair still having Mic issues will be returning and buying a different brand...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well. It’s not compatible with certain desktops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear piece sound slowly went away.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headset started going out after a month use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my son's gaming PC. I would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont have bluetooth and they are not the best noise canceling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst headset ive owned audio sounds like ur i. a tunnel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Wired Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from wireless to wired and these headphones are really great! I can wear them for hours b/c they are so comfortable. Love that I don't have to worry about charging b/c they are wired. Love that the mic can be detached for easy storing. Quality is amazing! Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Quality at a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an audiophile so I apologize for any specific details you may be looking for. From personal experience so far I can say I'm quite happy with it! At first I was a little confused because I plugged in the aux cable into the PC and it didn't sound super great at first. I used the USB dongle that comes with it, and adjusted some sound settings using my PCs Sonic Suite Companion software and found a sweet spot where these things shine a bit brighter. The volume can reach quite high so be careful. The bass out of the box wasn't really impressive but improved a lot using other software. Again, I'm not an expert so I truly have no idea if it was something with my PC to begin with or if it just takes a little tuning to get these things to showcase their real potential. The quality of the build is strong and durable and I can see these lasting a really long time. Looks like the earpads are replaceable, and it looks like the headband is not if it starts to get worn down a bit. Haven't tested the external mic myself so I can't speak on that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and Sounds Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing and super comfortable headset. I use it almost every day. Purchase is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Reivew

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Durable and light easy to switch between connector peices.

    I would recommend this to a friend