Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$152.68
Save $45.81
Comp. Value: $198.49

Customer reviews

Rating 4.6 out of 5 stars with 412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 412 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good present, brother doesn’t complain anymore! XD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good quality and affordable. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone is a no no

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD MIC; have to talk for like 5 seconds before it starts to pick it up and send my voice to others

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Prefer the cloud 2

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not as great as the cloud 2 they have less bass and not as comfy. Was a pain to set up if you don’t have usbc on your desktop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Cloud III, Positive Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort - very light with less pinching pressure than other competing products. Fits a very large head comfortably. Performance - Good audio quality, no detectable delay over wireless connection, make sure you update firmware/driver's, noticeable improvement to audio quality with update. Battery - I am still shocked at how long the battery lasts in actual use, I haven't managed to run the battery out despite heavy usage. Personal Pros Removable Mic is great. Personal Cons The excellent comfort comes with a looser fit, be cautious of bending over quickly, so that the headset doesn't fall off. Conclusion: I was worried about making the transition to wireless from wired, I now use these daily, and on some days, all day, for general listening while around the house. Very happy with this purchase, and I would replace them with the same product if I needed to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need help i stalling it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know how to i stall it. It don't make any sense that when you call the help line they wanna send geek squad out at $150.00. I'm a reward member.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cloud Alpha 3 Wireless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was losing connection and audio would make randome robotic noises

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a one size fits all type of headset and I don’t really like the sound quality. It is on the cheaper end so you get what you pay for. Wouldn’t buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hallow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sounded very hallow in terms of sound. After trying multiple different programs to try and fix the sound and adjust it I ended up returning it. Besides that the headphones themself gave no sound reduction, I could hear everything going on around me so no noise cancelation like previous models.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall compared to other hyper x headset I’ve tried such as cloud flight and cloud 2 this headset is subpar. Little to no bass. If you plan to use this for “gaming” would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty mic

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half of the time the microphone fails to pick up my voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is terrible it cuts out a lot. They are very comfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless interference

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Cloud 3 III Wireless brand new and since day 1 have had nothing but issues. There is a constant popping/crackling sound and when I looked online, a lot of people are reporting the same issue. I will be returning these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Skip!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of HyperX for awhile! These headphones fell short of their usual quality!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after one day.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after one day. Could be an anomaly but went with a different manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy equipment

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son in April and it stopped working in July. It wont hold a charge or connect to the Playstation. Having issues trying to get a replacement. Crappy equipment. Dont buy because it wont last long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Micphone not working, low sound quity

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The micphone is completely not working, sound distortion. Do not buy the wireless one, buy the wired headphone .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Premium Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some delay on it, i think im unlucky to get a bad one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE IT, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my most favorite headsets in the world!! Drivers sound absolutely amazing and the mic is alright. The biggest downside to these was that I had connection issues. My friend however had the same headset and never had any issues with it disconnecting. Such a comfy headset but has issues in my case.

    I would recommend this to a friend