Customer Ratings & Reviews

I've had these for almost a month. At first I thought they were perfect, but as time went on the disillusionment started to work up. Pros: Comfortable, fast charging, good sound. Cons: 2.4ghz dongle has poor connection. Randomly while playing the headsets will disconnect/reconnect. The distance you can walk away is only about 15'. The dongle is only about 4' away from me when I play and it still doesn't always work. It seems like if there are too many sounds in your game the headsets can't handle them and they produce a horrible feedback noise. Randomly the mic will disconnect from discord. I'll be having a conversations and without any notification the mic will cut out and I have to unplug/replug the dongle.

The quality of the headset structure and audio is fairly good, I have had some issues with the microphone and people not being able to hear me as well as I have been trying to update the headset for the past month and it won’t, it’s stays on the same firmware even though it says an update is needed

Second time I purchase this item, my child loves it.

Great product. Comfortable and great fit just what i was looking for at a good price.

HyperX - Cloud3. I know nothing about these headphones, as I'm not the one using them (that would be my gaming son, who I would ask how they are, but I can never get him away from the computer). I am, however, writing the review for them, in an attempt to somehow possibly back into winning $400. Will it happen? Probably not. Have you wasted your time reading this review? Yes. My apologies.

Got for my brother as he was using an old wireless headset, overall big upgrade

2nd set of the headphone son really likes them. Previous ones broke because he leaves them on the floor

The metal connectors/hinges next to the earphones seem sturdy enough, but the use of plastic just above the metal hinges is concerning. Metal without a sturdy base negates the purpose of using metal. These head phones also lack bluetooth capabilities. For the price, I feel like they could have used more metal and included bluetooth

Had the cloud 2 wireless for about a year but the audio starting wearing so decided to purchase a new kind but same brand. Didn’t make a mistake, by far these are already the top3 headsets out there in the market. Thank you bestbuy for having it on sale

Easy to use. Good quality and affordable. Would buy again.

Audio isn’t so great even after messing with settings and can’t really hear a difference, also the straps keep misadjusting itself making it uncomfortable from time to time and have to adjust them frequently.

Feels like a solid headset, it’s not plastic. Stays on my head and sounds amazing

fantastic headset, best one i’ve ever had. highly recommend.

My son loves it for gaming! He picked this out along with his mew laptop.

Some of the best headphones I have owned. Great purchase!

Gave as a gift, works really well when playing online with friends

With hyperx for 7 years, no complain at all! Perfect for the money

They qhere a gift fir my brother and tbey work amazing he says better then the cheap ones he had

It’s a amazing product and conforming to my demands

Absolutely love purchasing from Bestbuy !! Customer service is always on point.