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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 412 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud III Wireless Gaming Headset's sound quality, comfort, and battery life. Many also appreciate its connectivity, lightweight design, and range. Some customers feel the bass and microphone quality could be improved, and a few find the price point and fit to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 412 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i like this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this, they sound better than my old headphones. Mic is decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read before or even after purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen these headphones are comfy however you pretty much need to optimize every setting in order to have even decent to high quality. Do not download the hyperx app (ngenuity) as it’s not good but you can download it to use mic monitoring which I’m enjoying. 1st) Download dts unbound instead and turn everything possible on. 2) Go to windows microphone properties - advanced - change format to highest quality you have. Hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and clear sound is really great on these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get headset wasn’t sure at first but the depth of the audio is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    most comfortable heatset ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my ear feel so comfortable even hours playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX quality superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headset. My first HyperX and I don't regret it, I got it on sale and I love the side tone feature and leatherette ear cups they feel amazing. I also like the fact it doesn't have RGB

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Mic, mid sound, heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done sounds a lot better than my last headset but for the price I paid I would expect a better sound. I will have to manually adjust the setting so the deep sounds don’t sound muffled. I like to game for 4+hours and in 2 hours of continuous use I feel sore from the head set. So far no problem with the connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    David’s Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset, easy to use, good sound, going to purchase another set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headphones are worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones for gaming. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    They were good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them and they were comfortable…………..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work well sound well love the where the my ute button is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyperx headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset out there that i have used for xbox ps and pc

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Decent headset for audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headset structure and audio is fairly good, I have had some issues with the microphone and people not being able to hear me as well as I have been trying to update the headset for the past month and it won’t, it’s stays on the same firmware even though it says an update is needed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for gaming on Playstation or computer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Such high hopes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for almost a month. At first I thought they were perfect, but as time went on the disillusionment started to work up. Pros: Comfortable, fast charging, good sound. Cons: 2.4ghz dongle has poor connection. Randomly while playing the headsets will disconnect/reconnect. The distance you can walk away is only about 15'. The dongle is only about 4' away from me when I play and it still doesn't always work. It seems like if there are too many sounds in your game the headsets can't handle them and they produce a horrible feedback noise. Randomly the mic will disconnect from discord. I'll be having a conversations and without any notification the mic will cut out and I have to unplug/replug the dongle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is pretty nice, sounds quality is also good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    4.5/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with all the features you’d want, but not worth the price tag unfortunately

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice audio

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my brother as he was using an old wireless headset, overall big upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd set of the headphone son really likes them. Previous ones broke because he leaves them on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound canceling and gaming headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I purchase this item, my child loves it.

    I would recommend this to a friend