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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Cloud Stinger Wired Gaming Headset's sound quality, comfort, and price. Many appreciate its compatibility across multiple platforms and find it lightweight and comfortable to wear. While some users mention the volume could be higher and the bass could be improved, the positive feedback on other features outweighs these minor drawbacks. Overall, the headset receives praise for its excellent audio and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 4,696 reviews
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a week of having it. Not sure if we just got a defective one. Very disappointing to have it fail so quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down after few weeks of usage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this brand new, and within few weeks of usage, it broken down. One side of the headset no longer receive volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made, audio no good. If you’re buying for gaming save your money and buy a different headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent inexpensive headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got into PC gaming and I was looking for a very inexpensive headset. One of the brands my brother recommended (he is also a gamer) was HyperX. Don't be fooled by the price. This headset delivers quality sound and it's very comfortable too. It's wired but the cord is very long. Overall I'd recommend this to PC and console gamers on a budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong information

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item. Is not compatible with xbox one as it says on the description. You need to buy additional adapter to be able to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give negative 10 stars if I could...quit working in 1st 3 weeks....very poor quality....stay away from trash HyperX!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord twisted to the point it no longer worked. Not happy with this item at all especially at the cost. Should be better made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good didn’t work with my Nintendo switch it was specified that it works with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not good at all ans the quality seemed very cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t hear anything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ever and I just got the ps4 headphones that are wireless! It’s even worse! Turtle beaches and astros are the best!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This headset was garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset wasn't comfortable to use, doesn't sound well and the microphone was worse than the one included with the PS4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with the intention of using across different platforms, but sound quality and connection were an issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones I ever bought. Didn’t even work when I receive them, and the mic suck too.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey there! We're not sure what system you were using with the headset when you first received it, but there are a few common things to check with the Cloud Stinger. First, it has a volume control slider on the bottom of the right earcup. If there is no audio coming from the headset or it's very faint, check the slider.

      Regarding the mic, if it's faint, make sure it's about 2 inches away from your mouth. The game / application you use with voice comms may also have additional settings that need to be configured correctly or else it can interfere eg. a misconfigured noise gate can make it seem like the mic isn't capturing anything. It's a swivel-to-mute mic, meaning it's disabled when swiveled up and enabled when swiveled down (it will audibly click when it toggles on/off), so it's doubly important to make sure it's positioned correctly.

      If you are still having trouble with the headset, please reach out to our support team directly for assistance.

      https://www.hyperxgaming.com/us/support/technical/emailsupport

      Zachary | HyperX HyperX

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just very bad product in a whole doesn’t connect right way on pc I would stay clear of this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another headset that stops working two months in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm tired of having to buy a new headset everything three months. Switch to this brand and now its every two months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for Christmas and they do not work. Junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it poor quality!! Don’t buy it for gaming it will not work !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal opinion.... when I bought these, they didn't work from the start. I returned them w/ no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective right out of the package so I cannot review something that didn’t work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection Failed in 7 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to controller will not stay secure. Constant static and disconnection or one, or both, speakers. Ugh.

    No, I would not recommend this to a friend