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Customer Ratings & Reviews

Your price for this item is $143.69
The comparable value price is $159.99

Customer reviews

Rating 4.8 out of 5 stars with 2067 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,067 reviews
  • Rated 5 out of 5 stars

    Excellent xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 11 year old son he loves it, he has not stopped using it good for podcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works amazingly no issues or problems prefect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the colors! Really looks well with my set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX QuadCast S: Great While it Lasted

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic has been my go-to for the past four years of work-from-home life. Countless Zoom calls, Teams meetings, and even the occasional late-night rant – the QuadCast S handled it all like a champ. What I liked: * Crystal-Clear Audio: Let's be real, that's what matters most. This mic delivered consistently clean sound, no muffled voices or weird background noise. My colleagues always heard me loud and clear. * Feature-Rich: The different polar patterns were handy, and I loved the tap-to-mute. * Slick Design: Okay, I'll admit it, the RGB lighting was kinda cool. Not essential, but it added some flair to my desk setup. The Downside: * Four Years and Out: Here's the kicker. After four years of faithful service, the thing just died. LEDs went dark, computer wouldn't recognize it. Poof. Had to grab a new one, which was a bit of a gut punch. * Warranty Woes: Look, I get it, a year warranty is pretty standard these days. So kudos to HyperX for offering two years. But still, it stings a bit when a premium mic gives up the ghost after just four years. Bottom Line: The QuadCast S was a solid workhorse while it lasted. Great sound, handy features, and a bit of visual pizzazz. But that limited lifespan is a definite drawback. If you're okay with potentially replacing it sooner than you'd like, it's a good option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    all of my sound messed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what happened but after i purchased this my game sound dropped by like 60% and have not been able to get it back. Returned the Mic for a Logitech Pro X Wireless and the Game sound on those is at about 30% when in Game and settings is at 100%

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage stay away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this garbage. Get a mic from a reputable company who makes mics. I only had a 2 week period to return this and Best Buy will not take it back. i was trying to get it to stop echoing while on calls with online programs. Now I have to figure out how to get sound gate software to work to stop the bleed through. The only time it doe snot echo to other users is when i have it on mute. This mic is garbage. Do not buy it if you are using speakers, it's junk. The software does nothing too, it's junk too

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better Options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play is non existent need to use an external source for it to sound good and the Hyper X Ngenuity did not really help with anything other than volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Picks up to many noises

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great that good i was hoping this mic would have better voice isolation but it picks up everything in my room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't support windows 11 and now useless!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microphone stopped working and is no longer recognized by windows. It doesn't matter if you update NGENUITY or the drivers. I have not found a fix and HyperX has no official update on the problem. There a number of people on forums who have the same issue. Beware buying anything from this company.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone really hyped up this microphone to me after my Yeti died on me, so naturally I went and bought one in late June 2022. Here I am December 2022 and after loads of troubleshooting not only does it go through periods of time where it refuses to pick me up unless I'm shouting but it also now upon turning on my computer will not auto connect anymore. The RGB will not be on and unless I unplug it and plug it back in (sometimes it works) then I do not have a microphone. Very frustrated that I am having all of these problems after only having for about 6 months as a streamer and as I'm in a long distance relationship and rely on the tech. I was so over the moon when I first purchased that I bought my room mate and my fiancé one as well and they also have had little problems here and there. That being said majority of the time it works properly and sounds amazing.... I just wish it was consistent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hype

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 months. Better purchase protection plan!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working the day after the return period ended. Not compatible with Microsoft Teams.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    its a toy and they wouldnt refund within the 30 da

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a toy and they wouldn't refund within the 30 day window i suggest just buying high quality when it comes to audio Either Logitech/Shure/hyper x base headset mics or others compared for the price this item doesn't fit its complete price (wouldn't suggest razer in general)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got it is been giving me problems! I thought it was a windows issue but I gave up! I’m thinking on getting a new USB but i don’t know if it’s worth trying that. I won’t even recommend this mic at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hate my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month literally a day before it became a month of purchase the audio in my mic started to make a tap noise

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very strong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very sturdy as the bands broke within a month and pieces snapped as we were trying to put it together

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this mic. I used it for about a week and it would cut off at least 3-4 times a day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cuts off every 15 minutes or so... its not worth 172.00 at all

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Melissa! That's not suppose to happen at all. Try disconnecting the cable from the microphone and device and make sure both ends are plugged in and secured. Test the connection with a different USB port to determine if you can replicate the issue. We also recommend testing the microphone on a different platform/device if possible. Let us know what you find and we can go from there. Please send us a private message on our social platforms with the links below. Thank you!

      Sidney | HyperX
      Chat/Email -> https://www.hyperxgaming.com/us/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 1 out of 5 stars

    Buy a blue yeti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pieces were falling of it and it was hard to use. So I took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone Cuts in and Out often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty but the microphone cuts out like every 5 seconds, it's terrible. I tried every thing I could to fix the audio and settings but nope. Nothing works. I wish I could return it or exchange it for one that worked.

    No, I would not recommend this to a friend