Customer Ratings & Reviews
- Model:
- EBI7N5701
- SKU:
- 6617829
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Element Gaming Desktop PC for its overall performance, with many noting its excellent functionality. The easy setup process is also appreciated. While the processor speed and quiet operation are positives, some customers have reported issues with the graphics card.
This summary was generated by AI based on customer reviews.
Christmas computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was everything I thought it was going to be plus with the Best Buy guaranteed price match I've saved some money
I would recommend this to a friendAwesome computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my previous computer was 7 years old. This computer is amazing. I love the glass case and all the lights. Been playing Diablo IV, Lords of the Fallen, and even some Jedi Survivor. Handles them with no problem. The fans do pick up speed when playing but nothing too bad. Highly recommend!
I would recommend this to a friend
Good pc
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good stepping stone to get into a gaming pc without breaking the bank
I would recommend this to a friendBest experience buying something
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process to make this purchase was easier than I expected the staff listened to what I wanted and didn’t push anymore than what I needed or wanted.
I would recommend this to a friendBest deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son likes it a lot. Loves playing games on it and get a lot of use out it.
I would recommend this to a friendGreat PC!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this PC for esports titles and games like Minecraft, all running at 1440p with NVIDIAS DLSS upscaling and it runs all games without a problem!
I would recommend this to a friendAmazing PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great computer easy set up, runs everything I wanna play super smoothly, my favorite purchase❤️
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son lives the quickness of this gaming system. Was worth the money
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service as well as a great product I highly recommend!!!
I would recommend this to a friendfire pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the pc it meets all my streaming demands. would recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Will I Ever get my PC Fixed ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received With defective glass cosmeticly but slightly sharp also. So been dealing with IbuyPower to replace glass 1 month later still no replacement and no returns at Best Buy after 2 weeks/// $1800.....No records on the RMA and Promises to replace glass .....Bad a.. PC that Runs everything Ultra Settings Perfectly but I regret Buying Ibuypower.....Buy Asus , I wish I had
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hey there! Very sorry to hear about the PC issue you're experiencing. iBUYPOWER did unfortunately experience a large server issue that has delayed some customer support tasks. If you're still needing support, we encourage you to reach out to iBUYPOWER Customer Support (https://www.ibuypower.com/support/contact-us).
Gaming computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his gaming computer. It is great quality
I would recommend this to a friendBest Buy will not repair under warranty.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present. Worked for 1 month, and now will not boot up. Made a service appointment and took it back to Best Buy. The person who checked it in told me they could send it back to iBuyPower for manufacture warranty, or I could buy the "Best Buy Total Membership" and they would have it fixed in 1 or 2 days. I purchased the membership. They called me 3 days later and told me I would have to call and deal with iBuyPower directly because they didn't do iBuyPower warranty work. The Geek Squad tech "thinks" it is either a processor or motherboard problem but he is not sure? Very displeased with iBuyPower and Best Buy.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hey there! We're sorry to hear about the PC issues you're experiencing. Although rare, PC components can fail from time to time. Thankfully, you're within your 1-year retail warranty with iBUYPOWER so we can help you troubleshoot and service the PC issues. If you haven't yet, please reach out to iBUYPOWER Tech Support so we can help you out!
https://www.ibuypower.com/support/contact-us
Horrible initial service and product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective when we received it. Went to take back to the Gilbert store and they said I had to do online. Horrible customer service there by 2 reps…shortly after second started a pickup order , it was cancelled and nobody could help. I was told a manager would call back, never happened. I then took to a different store and they were able to exchange it out. They were great at the Chandler store! The fact that I cannot call a store is ridiculous as well and that I had to deal with someone through your call center was a horrible experience. Bring back a number for your stores so I can call and talk to someone.
No, I would not recommend this to a friendFalse advertisement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PC claims to come with 2 internal 2.5" bays and 2 internal 3.5" bays and it doesn't have either of them. Also the display bugs out and goes black when switching tabs. That's probably a windows 11 issue and not a PC issue though.
No, I would not recommend this to a friendIntel vs AMD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected it to perform better for price. AMD processors I’ve had in the past seem to perform better than the Intel Processor.
No, I would not recommend this to a friendStrong computer if it would actually work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer started crashing within 12 days or receiving it. Worked to address the issues myself taking it outside of best buys 15day return/refund policy even though I have photos of the crash's dated, forced to buy a best buy protection plan so I dont break the bank to fix a brand new computer , seems like a money making scheme
No, I would not recommend this to a friend- Cons mentioned:Graphics card
Graphics card is bad!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried setting this computer up for several days, we’ve trued several things to get it to work. Finally took it to someone to look at it and they said the graphics card is bad. We bought thus for our son for his 16th birthday. Very disappointed! We are going to try and contact customer support. Praying they will send us a replacement.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hi there! Sorry to hear about the issue you ran into. If you're still struggling with the PC, every iBUYPOWER PC includes a 1-year manufacturer warranty so that we can help fix the hardware in case of any issues.
https://www.ibuypower.com/support/contact-us
Nope.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer started freezing up days after I had it, but sadly the return window is so short. So I'm stuck with a computer that freezes for no apparent reason. For the money, I would expect better.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello! Sorry to hear you're experiencing issues on your PC. Please contact our iBUYPOWER Tech Support on our website https://www.ibuypower.com/support/contact-us so we can further troubleshoot your issue and hopefully get your PC working again!
Could have been better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money , could have been better. We tried to reset it because we were returning and it kept telling us It wasn’t able to.
No, I would not recommend this to a friend