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Customer reviews

Rating 4.6 out of 5 stars with 66 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional overall performance, with many noting how smoothly their PC runs. They also appreciate its impressive processor speed, effective heat dissipation, sleek design, and quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 1 out of 5 stars

    Returned After Parts Were Basically DOA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off great, worked really well for about 12 hours and then completely stopped working. Tried hard resetting, reinstalling windows, anything I could think of, and nothing worked. Thankfully I was still in my return window and got a full refund. Got a build from a different company with the same main components (9800x3D, 5070ti, 32gbs DDR5, etc) for cheaper and has worked flawlessly. Disappointed in iBuyPower as my first ever prebuilt was from them and worked great for 8+ years, and expected something similar this time around.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there. We're sorry to hear about the PC issues you experienced. Although rare, PC components can fail, even after our stress tests, sometimes due to shipping damage we can't prevent. We do have a great warranty program to help in case of PC issues. Thank you for your support in the past and we hope you can consider iBUYPOWER in the future. ibp-AW

  • Rated 1 out of 5 stars

    3 Months Then Nothing...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't write reviews but this made me extremely upset. This PC was an absolute dream and more than worth the money up to this point and I would definitely have recommend it, but at this point I cannot. I've owned this PC for approximately 3 months and just out of nowhere it shut off and would never turn back on despite troubleshooting the outlets and power supply. I personally have built around 5 PCs and bought this as a means to take a load off my shoulder, but this may be the last time I buy a pre built. I'll change this review based on how customer support handles this from iBuyPower (thank God for warranties), as I'm just at my wits end. TLDR; electronics suck and always have a chance of being faulty.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello! We're sorry to hear of the PC issue you're seeing. Although rare, hardware failure does occur from time to time. Sounds like you've already reached out to iBUYPOWER Tech Support for help around your system and we hope you get a swift resolution. Thanks for your patience there.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Rated 1 out of 5 stars

    Blue screen Issue with this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it on July 20, and just two days later, I started experiencing memory issues. At first, I didn’t think it was a big problem, so I didn’t report it to Best Buy (though I do have log files showing when the blue screens occurred). After about a month, the computer began crashing with blue screens every single day. I went back to Best Buy for help, but they told me to contact iBUYPOWER directly. Weeks later, I finally received replacement RAM—but now the system is experiencing black screen problems instead. Because of all these issues, I now have to delay my ongoing project again. (14 days return and replacement policy isnot help at all!!)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer because my old one kept crashing, and this brand new $2500 computer blue screened on day 1. It continued to crash and blue screen even after I tried everything, before it just stopped booting into windows all together. It even bluescreened in safe mode, meaning its a hardware issue.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there! Thanks for reaching out and sorry for the poor experience you're having. Although it is very rare, PC hardware does unfortunately fail from time to time. Thankfully, you're covered under iBUYPOWER's 1 year manufacturer warranty! If possible, we suggest reaching out to iBUYPOWER Tech Support as soon as you're able for troubleshooting and support.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for 1440p and 4k!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id like to start this review by saying that the black graphics card is fine. The reason for this is because it says in the ibuypower website they put whatever 5070 ti they have in stock at the moment in there at the time of ordering.Now I got this as a graduation gift from my parents and the performance for this thing is really good.I love this pc and its great for competitive shooters and single player games. This computer is really good. I love this thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PC i have ever owned came prebuilt and ready to go out the box with amazing components. 10/10 would recommend

    I would recommend this to a friend