Customer Ratings & Reviews
- Model:
- BB981
- |
- SKU:
- 6400463
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Gaming Desktop's performance, price, and ease of use, with many praising its speed and value. They also generally appreciate the graphics capabilities and quiet operation, although some experienced issues with the included fans and RGB lighting. A few users reported problems with the RAM capacity and hard drive reliability. Overall, the positive feedback on performance and value outweighs the negative comments regarding specific components.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Keyboard issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this set. Had issue with keyboard.. not available at store had to make few calls to get replace then had same keyboard issue with the replacement as well. Gave never going to buy again from Bestbuy or this brand..
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute Trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and returned same week. Computer wouldn’t boot up at all, cheap parts all throughout with things already broken right out of the box. Went to an actual computer store to purchase my long term investment.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance, Price
Rated 5 out of 5 stars
Best budget PC!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is easy to use and powerful. Even comes with a LED mouse and keyboard. It is a great budget PC. Setting up was also simple and everything looks great.
I would recommend this to a friend Rated 1 out of 5 stars
Think twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for about $900 with tax and it came with a broken keyboard and a broken tower I returned it and again came with a broken keyboard I suggest you think twice
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad PC
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My PC will not power on and always having a problem starting up and taken it to Geek Squad several times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this for my son for his birthday and after 3 months it Stopped working. Not I have a 800 desktop that's just collecting dust.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I received the item the parts were all over the place Nd den after I put em back together, I tried to turn it on Nd it didn’t even turn on.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that you received a poorly assembled PC. Though shipping can sometimes loosen some parts, they should definitely not be all over the place. We assure that the vast majority of our computers are properly built.
Rated 1 out of 5 stars
I’m not very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with, the keyboard ⌨️ is not working properly. It can damage. My daughter I asked me to get her a new one. I’m disappointed.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We are deeply sorry to hear that your purchase with iBUYPOWER was not completely to your satisfaction. We value each customers' feedback and will do our best to help solve any issues you may be having. Please reach out to us in order for us to assist you.
Customer Service Hours:
Mon - Fri: 8:30 am - 5:30 pm PST
Toll Free: (888) 462-3899
Phone: (626) 269-5200
Email: [email protected]
Chat: https://www.ibuypower.com/Support
Technical Support Hours:
Mon - Fri: 8:30 am - 5:00 pm PST
Toll Free: (888) 618-6040
Phone: (626) 269-5170
Email: [email protected]
Rated 1 out of 5 stars
Broken hardware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, I got it and an hour later I went to Best Buy because it wasn’t working and found out the hardware was defective.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy its trash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Dumb thing stopped working after 5 months of minimal use. Their warranty sucks and tech support line always busy
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty unit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work upon startup! PC ran into fault upon powering up! Returned and purchased an HP gaming one instead
No, I would not recommend this to a friendRated 1 out of 5 stars
The computer broke by Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the pc for a good month and it already broke via the system inside by itself
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sooo bad different parts on the inside Always check What you order from these guys
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead on Arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to receive my desktop today. Unfortunately, I had to send it back because the drive was bad.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that your computer came with a faulty drive, we hope you were able to exchange it for a working system!
Rated 1 out of 5 stars
Broken front glass Panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this computer for 1 year and the front glass shattered out of nowhere
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this computer for only a few months and already the hdmi slot doesn’t work.
No, I would not recommend this to a friend- Pros mentioned:GraphicsCons mentioned:Ram
Rated 4 out of 5 stars
Summary of this PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve don’t much research on this PC and from what I’ve seen, this is a good PC. The graphics card (1650S) is very good for running games from web players all the way to Possibly ARK survival on high settings. The CPU is a 9K i5 which can pretty much handle anything for a beginner or even a novice. Running games like the Arma series and total war. Which are pretty intensive CPU games. On the other hand , I’ve noticed that under specifications it doesn’t say what motherboard, power supply, or CPU cooler is in. Judging by the specs though I would think the power supply is a bronze + 500W PSU. If anybody could let me know about the motherboard I would greatly appreciate that for I could describe more of what is capable on the PC. The CPU cooler looks like a regular heat sink fan. The only thing I stress is how many cooling tubes it has because it would hope for a 9K processor it would have at least 4 tubes. So if it does your all good and you should have nothing to worry about. Lastly, the RAM, doesn’t seem like the RAM is too specified here, but I would say if you like to multitask on your PC or if your running Minecraft with custom settings (shaders , optifine etc.) you do need to put on another 8 stick of ram that matches the MHz of the other stick that was baught with the PC. In conclusion, this PC is a fairly good starter PC and if your willing to put down $750 for this you should be good for a couple years with this PC.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad performance after 4 months of use. PC restart all the time randomly
No, I would not recommend this to a friendRated 1 out of 5 stars
IBUYPOWER
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 return w/in 2 wks cause wouldnt turn on. Couldnt b fixed.
No, I would not recommend this to a friendRated 1 out of 5 stars
buying without delivering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has never been delivered. LOST/UNDELIVERED. Never buy on line.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We are deeply sorry to hear that your purchase with iBUYPOWER was not completely to your satisfaction. We value each customers' feedback and will do our best to help solve any issues you may be having. Please reach out to us in order for us to assist you.
Customer Service Hours:
Mon - Fri: 8:30 am - 5:30 pm PST
Toll Free: (888) 462-3899
Phone: (626) 269-5200
Email: [email protected]
Chat: https://www.ibuypower.com/Support
Technical Support Hours:
Mon - Fri: 8:30 am - 5:00 pm PST
Toll Free: (888) 618-6040
Phone: (626) 269-5170
Email: [email protected]




