Customer Ratings & Reviews
- Model:
- BB980
- |
- SKU:
- 6400462
Customer reviews
Rating 4.7 out of 5 stars with 1691 reviews
(1,691 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and reasonable price of the Gaming Desktop, along with its ease of setup and impressive graphics capabilities. Many also appreciate the quiet operation and attractive appearance. However, some customers have reported issues with the fans and packaging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great gaming computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it included tbe monitor for tbe price I paid but otherwise a good gaming computer
I would recommend this to a friendRated 4 out of 5 stars
Great Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! Keyboard came with a crack in it but customer service made it right!
I would recommend this to a friendRated 4 out of 5 stars
Gaming Mom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great gaming pc! Very versatile also being used for e learning with no issues.
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t change the led lights inside ,and one of the fan led lights don’t work.
I would recommend this to a friendRated 3 out of 5 stars
Okayish. Bad customer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for just over 2 months and it’s already starting to slow down and tank FPS in games. Very disappointing after only 2 months of light usage it’s already showing these problems. Tried reaching out to support but got nothing in return. It was great for 2 months but definitely a gamble on how long it lasts.
No, I would not recommend this to a friendRated 4 out of 5 stars
great pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics card could be better but is nice for the price, overall great system
I would recommend this to a friendRated 4 out of 5 stars
All is well so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did have a brief pixelating problem but was resolved with a few updates.
I would recommend this to a friendRated 1 out of 5 stars
Display/System Board issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really extremely happy with this computer... for the first day. The second day of use received a display driver error. Rebooted, everything was fine. Checked for driver updates & found nothing. Throughout the course of the day, the video went black at least 3 more times (HDMI), after a reboot it corrected itself. Hooked up a different monitor with a different adapter (display) after the 3rd failure. 3rd day the display went black twice, after the second time I can no longer get video, not even through the integrated HDMI port (with the video card removed). 2 different monitors, 2 different connectors, no go. Will be returning.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that you had so many issues with your PC. In the future, you can contact our tech support at 888-618-6040 and they will be able to help you identify the issue.
Rated 3 out of 5 stars
very bad and broken mouse and keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process is very good quality. Like no noise when its running. Also nice coloring, but those IBUYPOWER mouse and keyboard are very bad. Its like 1$ item and added IBUYPOWER sticker on it. Keyboard space button is broken when i received. I am planning to return the items, because I found more cheaper one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poorly Packaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my wife and she was very excited to have a nice system to do her remote work from home on. I opened the box, lifted the computer out and was immediately disappointed by the fact that there was no internal packaging inside the computer as described on the instructions and who ever at the factor assembled it had conveniently forgot to screw the mounting bracket of the video card to the case. Needless to say the video card successfully acted like a wrecking ball inside the case swinging around during shipment damaging the inside of the case, the motherboard, the video card and what ever else it could swing at from the power supply cables. My wife was upset that we had spent the money to get this thing only for it to arrive damaged because of obvious negligence. I tried to call the tech support/customer service line for IBuyPower hoping they were as solid on their customer service as CyberPower is. After spending about 45 minutes on hold, I try the online chat support while holding on the phone for an actual person. I explained to the person online what happened and was promptly told I could send it to them for a repair authorization that would take 4-5 weeks. I could understand this if I had this PC for a bit and something went out on it, sure. I would have simply asked them to just send me the appropriate part and I would do the swap and return the defective one as I know what I am doing inside a computer, but this thing had no chances of being anything more than DOA. So this bad boy made a surprise appearance at the local best buy to get returned where I was able to order an Asus ROG STX that had a better video card. Needless to say, iBuyPower is dead to me and their customer service is non existent. Also 1 Star cause I cannot leave 0 stars like this piece of junk deserves.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that your computer was not properly assembled. We have quality checks to ensure that these things do not happen, but this one slipped through the cracks. With regards to our customer service, we are experiencing a lot of traffic during these times, which is adding to the wait times. We thank you for your patience,
Rated 3 out of 5 stars
Interesting to be sure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the specs are saying 8 usb the one i recieved only has 6 2 usb 3 and 4 usb 2. Are they counting the headphone plug ins as a usb?? Also It didnt have any of the packing material and was already all plugged in almost like they reboxed it.
I would recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
The reason the specs sheet differs from the actual number of ports you had on your system is because we use different motherboard models in our PCs, and not all of them have the same number of USB ports.
Rated 4 out of 5 stars
good pc gpu fans make weird noise
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good pc gpu fans make weird noise wondering if i can talk to a assistant
I would recommend this to a friendRated 4 out of 5 stars
Great Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard came broken, but was planning to buy a different one anyways.
I would recommend this to a friendRated 4 out of 5 stars
Great PC. Very Easy Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Only thing that I have changed is the keyboard and mouse.
I would recommend this to a friendRated 4 out of 5 stars
great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great but the keyboard is awfull. space key is broken.
I would recommend this to a friendRated 4 out of 5 stars
Great if you dont want to build your own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll need to add a larger SSD at some point. The stock one is too small.
I would recommend this to a friendRated 3 out of 5 stars
Great Desktop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one issue and it wasn't resolved the lighting on the back fan didn't go off so it wasn't at 100% I tried to get assistance but I was on hold for over 2 hours and couldn't wait longer it is upsetting but overall the tower is great
I would recommend this to a friendRated 4 out of 5 stars
Good gaming pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup and nice rgb lighting and good quality mouse and keyboard.
I would recommend this to a friendRated 4 out of 5 stars
Very solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good PC for those who dont want to build one and play games
I would recommend this to a friendRated 4 out of 5 stars
beginner unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.recommended for starters. Let it take breaks to cool.
I would recommend this to a friend




