Customer Ratings & Reviews
- Model:
- BB980
- SKU:
- 6400462
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and reasonable price of the Gaming Desktop, along with its ease of setup and impressive graphics capabilities. Many also appreciate the quiet operation and attractive appearance. However, some customers have reported issues with the fans and packaging.
This summary was generated by AI based on customer reviews.
Glass panel scratched
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer came with scratched on the inside of glass panel. Very noticeable and very disappointing.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that your PC was damaged upon unboxing, please contact Best Buy about exchanging it for a new one.
Wrong pc!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this PC and was sent one with half the hardware specs.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
Can you please specify what exactly was wrong with the specs?
Bad luck, or just poor quality?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up ordering this twice only to return yet again due to manufacturing issue and order a different brand. Keyboard is super terrible, space bar is not balanced and you HAVE to strike it right in the middle in order for it to work. I don't know about you, but in mid game you can't be bothered with a detail like that.
No, I would not recommend this to a friendCpu problem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pc 4 months ago. It was working fine but now it just like i wasted $900 for a very bad pc. My pc started freezing 3weeks ago and now it don’t even turn on. And just found out that the cpu was the problem. IBUYPOWER is just a company that make anything and sell it
No, I would not recommend this to a friendDon’t Buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in late October. Having issues with Video card... tried getting help from IBUYPOWER but the phones always says they are busy try again, over 2 weeks... Tried Best Buy # and finial just hung up after holding for an hour... won’t ever buy an IBUYPOWER COMPUTER AGAIN....
No, I would not recommend this to a friendSent wrong computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent computer with wrong processor . Supposed to have i7 9700f and has i5 9400f.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize you were sent a PC with the wrong part. Please contact our customer support at 1 (888) 462-3899 and provide them with the system's serial number so that they may assist you .
- Pros mentioned:Graphics, Performance
Best computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly, graphics are really nice and it runs smoothly
I would recommend this to a friend Missing a few things
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived on time.+ Pc works and runs.+ Cheap mouse did not work.— Pc didn’t come with a manual.— The keyboard had a few keys missing.— Looks like the pc was a return and sold it as new.— Definitely a return.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We are deeply sorry to hear that your purchase with iBUYPOWER was not completely to your satisfaction. We value each customers' feedback and will do our best to help solve any issues you may be having. Please reach out to us in order for us to assist you.
Customer Service Hours:
Mon - Fri: 8:30 am - 5:30 pm PST
Toll Free: (888) 462-3899
Phone: (626) 269-5200
Email: [email protected]
Chat: https://www.ibuypower.com/Support
Technical Support Hours:
Mon - Fri: 8:30 am - 5:00 pm PST
Toll Free: (888) 618-6040
Phone: (626) 269-5170
Email: [email protected]
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in missing pieces and broken. Keyboard was snapped across the side and front. I don’t know if it’s a good computer because I didn’t get the chance to use it.
No, I would not recommend this to a friend2nd try still broken and worse then before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time the graphics driver was corrupted so refunded and now this one wont even start up??? Did they test it even, I dont understand how this happens box was destroyed even though it was picked up in store. Will be refunding and buying elsewhere.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance, Price
GREAT PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is easy to use and powerful. Even comes with a LED mouse and keyboard. It is a great budget PC. Setting up was also simple and everything looks great.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance, Price
great pc for new pc buyers!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very great pc, i love it so far. definitely the best pc for your buck. i 100% recommend. super easy to setup, only took me about a half an hour! and the free mouse and keyboard that came with my pc makes gaming cheaper for me! the best customer service as well, they're very responsive if anything goes wrong. i was super overwhelmed while receiving my pc (which came in less then a week) since this is the first gaming pc ive ever used/bought, but once i opened the box it i relaxed as i saw a very detailed instruction list. overall a great pc and great great brand!
I would recommend this to a friend DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specific pc in April of 2020 and I thought it was decent at first, because I was new to pc but come to find out, it isn’t i7 it’s a i5. At least that’s what I was given.
No, I would not recommend this to a friendBad service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad service I paid for faster shipping and it take 5 days to arriving and after all wait it came not working don’t recommend really bad service
No, I would not recommend this to a frienddid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it and would not load windows ----------------
No, I would not recommend this to a friendNo recommend this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is the worst computer in the world!!!!!!! No recommend it. $1000.00 spent dumped
No, I would not recommend this to a friendLow quality - few failures in just a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In just month LED lights stopped working and then one of 3.5mm audio jack was not outputting any audio. Cheap low quality assembly.
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the first day the computer got issues. It froze and restarted. I had to return it. I got disappointed.
No, I would not recommend this to a friendFLOP!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After driving across town (1:40) to get this desktop it turned out to be defective. Great customer service.
No, I would not recommend this to a friend- Pros mentioned:Performance
This computer is amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this computer for about 4 or 5 months. I have so many large file games on this computer and it runs perfect. I have friends who payed 1000 more for a computer & they get kicked off games all the time. I never get kicked or have a problem with graphics. This computer is simply awesome. It's silent & it looks nice. I'd recommend this to anyon
I would recommend this to a friend