Customer Ratings & Reviews
- Model:
- BB980
- |
- SKU:
- 6400462
Customer reviews
Rating 4.7 out of 5 stars with 1691 reviews
(1,691 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and reasonable price of the Gaming Desktop, along with its ease of setup and impressive graphics capabilities. Many also appreciate the quiet operation and attractive appearance. However, some customers have reported issues with the fans and packaging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
loving it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I hoped only problem is one of the radiator fans is making a funny noise
I would recommend this to a friendRated 4 out of 5 stars
great pc for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked except the RGB lights on the fans.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good starter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liking it so far. It is my first PC and I'm still figuring some stuff out on it.
I would recommend this to a friendRated 4 out of 5 stars
Good computer for the games I have tested
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Starts up fast thanks to separate SSD. Runs quiet.
I would recommend this to a friendRated 4 out of 5 stars
Great for Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc, would highly recommend. Works great :)
I would recommend this to a friendRated 2 out of 5 stars
Not happy with this item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely happy with the purchase, after 4 days the keyboard spacebar acting up. I took the keyboard to best buy and they wanted to replace the entire system and I had to wait for the new system. Now after 2 months the network card is not working properly and to work with Ibuypower is ridiculous because just to register the product you need to write reviews and take screenshot of the review. This is unheard of. Just from this product im very unhappy with. BTW the PC is not as fast, startup time for this PC is over 1 minute.
No, I would not recommend this to a friendRated 1 out of 5 stars
"Dead on Arrival"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a headache. Despite reading past IBuyPower reviews about parts not installed correctly, missing, broken hardware, ect. I figured "that won't happen to me." and purchased the PC. I was mistaken. My PC was delivered and out of the box everything looked great. No damaged glass, no scratches, everything inside looked well secured and tidy. I got all included accessories. I set it up and when I tried to turn it on: nothing. No fans lit up, no lights came on. I checked the back power switch to make sure it was on and tried again: nothing. I plugged this PC in various outlets through out my home. I tried troubleshooting the problem through IBuyPower's official YouTube videos. I spent the evening checking all the connections leading from the PSU and found everything was connected as should be. Nothing worked. This PC would not turn on. The next day I called IBuyPower and after a good 45 minute wait I spoke with a very impatient sounding lady who sounded like she didn't care at all about my problem. She quickly had me go through checking the connections again and just told me that I have a "dead on arrival" PC and to take it back and said bye and hung up. No apologies for their broken product, nothing. Needless to say I did take it back to BestBuy and the staff there were very friendly and accommodating. I was given a full refund immediately. I could not give a rating on the "Value" or "Ease of Use" as I didn't even get the chance try it out. What a disappointment for me and my little son, who was very excited to get a gaming PC. Be very careful from buying from IBuyPower. A bad experience could just happen to you.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We are very sorry that the PC you purchased was dead, it sounds like there was likely an issue with the power supply since the system did not turn on at all. We also apologize for the poor customer service you received, it is not reflective of the proper care and respect we strive to show our customers.
Rated 3 out of 5 stars
good gaming pc at a glance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the RAM, SSD, and Motherboard. The GPU and CPU are solid, the HDD is fine. Nice fans, nice case, decent PSU.
I would recommend this to a friendRated 1 out of 5 stars
Stay Away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper HP non-gaming computer failed after 5 years of no issues. I decided to upgrade and get this computer so my son wouldn't have a problem running games on it. I hooked it up and noticed immediately it did not ship with the support foam inside the case to protect it. When I turned it on, there was no picture to the monitor. Over an hour on hold before I got through to technical support. Turned out 3 cables were unplugged and the setup was different from the standard setup which made it tougher for the tech to tell me how to fix it. 2 weeks later, all of the LED lights inside the case completely failed and would not turn back on. Another hour + to get to technical support and they said it would be 2 months to send it back to get repaired. Also the GFORCE App would not work. Absolute Quality Control issues with this company. Seemed to be "built" by someone who had zero experience. I returned it for a Cyberpower pc which was noticeably better right off the bat. Stay away from this brand it didn't even last 1 month
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible for gaming sounds like an airplane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, I was planning on buying this pc for my son Johnny. This pc started off strong but then it became way too noisy and distruptive so we turned it off now it wont turn back on. This is a horrible pc do not buy it, make one yourself.
No, I would not recommend this to a friendRated 1 out of 5 stars
LED's dont work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first bought this and turned it on, one of the led fan's didn't light up, so I returned it and got it replaced, and when the replacement arrived, two of the led fan's didn't light up
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We are deeply sorry to hear that your purchase with iBUYPOWER was not completely to your satisfaction. We value each customers' feedback and will do our best to help solve any issues you may be having. Please reach out to us in order for us to assist you.
Customer Service Hours:
Mon - Fri: 8:30 am - 5:30 pm PST
Toll Free: (888) 462-3899
Phone: (626) 269-5200
Email: [email protected]
Chat: https://www.ibuypower.com/Support
Technical Support Hours:
Mon - Fri: 8:30 am - 5:00 pm PST
Toll Free: (888) 618-6040
Phone: (626) 269-5170
Email: [email protected]




