Customer Ratings & Reviews
- Model:
- BB984V2
- SKU:
- 6418152
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the excellent performance and competitive price of this gaming desktop, frequently praising its ease of setup and impressive graphics capabilities. Many users highlight the high frame rates achieved while gaming and the quiet operation of the system. However, some customers reported issues with the RAM, RGB lighting, and power supply, suggesting potential areas for improvement.
This summary was generated by AI based on customer reviews.
Terrible Customer Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this. It was delivered on Sept. 10. It went out today. The manufacture told me it needs a new motherboard. Best Buy won't stand behind the product, because it has been past 15 days. DO NOT BUY
No, I would not recommend this to a friendWrong GPU!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a GTX 1669 ti oc instead of an RTX 2060.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello Mike,
We apologize for this mistake, please return the system to Best Buy so that they can give you a new one.
Not complete build
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics is not working. When I try plug to my Monitor, no signal. I have try many ways, guess what the end I found out that is the graphics issue. I returned and get a better one in Micro Center.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer did not perform as it was supposed to, took almost a week longer than delivery date provided to arrive. Couldn’t get assistance from geek squad or ibuypower. Returned item.
No, I would not recommend this to a friendWrong graphics card
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was advertised as coming with an RTX 2060. Mine came with a 1660 Ti.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello, We apologize that you received a different item instead of the one you ordered. Please exchange it at Best Buy for a new one.
Computers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 computers of the same specs supposedly (which they were not) this company and their products are awful. Insufficient packaging the computers bad QA/QC
No, I would not recommend this to a friendAlready going to be repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.less than 20 hours on computer already having to take it to have repaired. will only boot to bios, I would not buy this product.
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the fans was not working and the pc didn't show any image on the monitor. Overall bad experience with this computer.
No, I would not recommend this to a friendPower issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing stops powering on randomly. Had this issue and don’t know what’s happening
No, I would not recommend this to a friendDO NOT BUY BESTBUY IBUYPOWER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible pc. Chinese ssd died within 29 days. Thankfully I had 31 days to return it
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My pc showed at broken after waiting a week for it a arrive I had to return it and get a different one.
No, I would not recommend this to a friend- Pros mentioned:Graphics, Performance
Very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend getting this computer. For the price I feel it was worth it. I would recommend getting a new monitor that can handle the speed of the graphics card. I did and the display was extremely improved. As I told customer support the only thing I would recommend was to include a better keyboard. They advise me that they were already thinking of discontinuing that keyboard for a better one. GREAT PC! It has websites and things you need to install with easy access already. Quick set up and reliable. Has great bones to start out with. Obviously you can upgrade later but if your overwhelmed with everything out there and don't know what to get on a build your own PC. I am so satisfied. Very easy to set up and has more then enough speed for the the simulators I use. I would recommend getting this computer. For the price I feel it was worth it. I would recommend getting a new monitor that can handle the speed of the graphics card. I did and the display was extremely improved. As I told customer support the only thing I would recommend was to include a better keyboard. They advise me that they were already thinking of discontinuing that keyboard for a better one. GREAT PC! It has websites and things you need to install with easy access already. Quick set up and reliable. Has great bones to start out with. Obviously you can upgrade later but if your overwhelmed with everything out there and don't know what to get on a build your own PC.
I would recommend this to a friend Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of shxt crashed every time I would launch a game even after updated
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .We apologize you are running into crashing errors with your PC. Please contact our tech support and they should be able to assist you!
Broke unit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for three months. Totally stopped working. Horrible horrible product
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that your system broke down so early, please contact our tech support team so that we can help fix it under the warranty!
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In about one month it’s making noises. Can’t return gotta fix myself lol
No, I would not recommend this to a friend- Pros mentioned:Price, Speed
pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey guys It really took me a long time to finally give in to buying these. This computer is amazing! This Gaming Computer is worth the price for sure. FANs speed and keep it cool somewhat. I do plan on adding more fans as the card does run hot compared to most as even stated by AMD.A fast, powerful computer for the price. Easy to set up, ready to go within 10 minutes.
I would recommend this to a friend Not well built
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backside panel was not aligned with the case. I returned.
No, I would not recommend this to a friendNo recomended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked properly it was returned twice. No recomended.
No, I would not recommend this to a friendSucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This line of computer sucks nothing but trouble with it
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We're sorry to hear you are not satisfied with the system. What did you find wrong with it?
- Pros mentioned:Performance, PriceCons mentioned:Cooling
Well Built Gaming PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A well-built gaming PC for an intermediate gamer. It's worth the buck and comes with a mouse and a keyboard. It runs any game smoothly and high fps. If you are planning to run games that are new and graphics card based it will heat up a little. While it cools it efficiently, it will hurt it in the longtime
I would recommend this to a friend