Customer Ratings & Reviews
- Model:
- SMI7N4601
- SKU:
- 12588029
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Its all right
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good rig, but the motherboard, ram, and gpu went bad after 10 months (all at the same time) Plz get warranty, guys
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hey there! Sorry to hear about your PC not working as it should. Although it's rare, computer hardware failure does occur from time to time. Thankfully, you're covered under iBUYPOWER's 1 year manufacturer warranty. If you haven't yet, please reach out to iBUYPOWER Tech Support for troubleshooting and PC support.
https://www.ibuypower.com/support/contact-us
Better buy a spare keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard seemed to have been used before, I have contacted iBuypower for an RMA but have had no response. Only half of the keyboard would type, left side typed ok, right side no key detected.
No, I would not recommend this to a friendExtremely noisy desktop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this last night and returned it next day. The fans are too loud. Tried adjusting the bios setting but did not help much.
No, I would not recommend this to a friendAVOID iBuypower
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID this company, iBuypower. PC failed in less than 6 months, difficult warranty claim process, SLOW warranty claim process, and misrepresentation of the warranty process by NOT honoring the warranty as legally stated. They gave me options, one of which was parts swap including a return label for shipping. I have an email showing that a return label would be provided. They are making me eat the cost. Misrepresentation, shading practices.
No, I would not recommend this to a friendNot a good purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good purchase. Installing Windows was unnecessarily convoluted. The fans are obnoxiously loud. None of my peripherals work this PC. I regret spending $1000+ on this system and will never purchase another iBUYPOWER desktop again.
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the pc I wanted , it really bright, and I have no ideal how to turn off the rgb
No, I would not recommend this to a friendWanted an upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went thru 3 tech support people trying to get this to work right. It would download programs but would not install them. Also the fans were really loud.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hey there! Sorry to hear your new PC isn't working the way it should. Typically it's a smooth and quick setup the get the computer running. I suggest reaching out to iBUYPOWER Tech Support for assistance on some troubleshooting and solutions.
https://www.ibuypower.com/support/contact-us
Money to value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool pc but honestly too overpriced for the components it has
No, I would not recommend this to a friendWarning for any first time, computer buyers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first computer I ever bought on my own and it shows. Ever since I bought this computer, I’ve had nothing but issues and I could not recommend it less to anybody trying to get into computer gaming for the first time. It ran fine the first two months And then after that, it has been nothing but needing a fresh installation of windows and sending it back to the manufacturer for them to send it back and it still be completely unusable. I recommend buying from any other manufacturer, but I buy power has completely lost any business from me in the future
No, I would not recommend this to a friendWhere is customer support?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the computer yesterday and its not been working. trying to contact the support team but on call they say they are closed whereas its 9:50 AM in the morning.
No, I would not recommend this to a friendGood computer, cracked case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product but the glass case is cracked. Probably not a very common situation though.
I would recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hey there! Our cases use tempered glass panels so cracks are very uncommon. On that rare occasion of shipping damage leading to a glass crack, you're covered by the manufacturer warranty! Reach out to iBUYPOWER Tech Support and they'll set you up with a replacement.
https://www.ibuypower.com/support/contact-us
Worst Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever. I bought a super expensive desktop from them and it started to crash from day 01. I was supposed to receive service about the desktop but after wasting 2 days time they refuse to serve. Now I am walking with the wasted PC. Horrible experience with the service manager Dillen too. He was the one to refuse me service even though the desktop was trash from day 01.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello, and thank you for your purchase! I'm very sorry to hear about the issues you are having. Please reach out to our customer support team so they can assist you further. You can reach them at https://www.ibuypower.com/support/contact-us
Only lasts a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 month off of warranty (bought in Feb 2025) and then wont turn on. Called Best Buy and they won’t support.
No, I would not recommend this to a friendDead power supply just after the 1 year warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply died just after the one year warranty. If I’m spending $1300 for a computer, I expect the main components to at least last a while.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello! So sorry to see that the PSU was not up to par. While your 1 year parts warranty may be expired, know that you still have a 3 year labor warranty you can use! Please contact our iBUYPOWER Tech Support desk on our website https://www.ibuypower.com/support/contact-us so we can help you get an RMA in and see if we can help you with repairs.
Pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great starter I can play all the games I want love it
I would recommend this to a friendGaming pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this pc for my son and it went out less then 30 day and then I got other one it was smoking
No, I would not recommend this to a friendowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard would not work properly. Had to hold keys 2-3 seconds before register. Thought their support could fix. Wrong! Their arrogance was the reason for its return.
No, I would not recommend this to a friendBlue screen on a new computer out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was extremely happy when setting up this computer. During setup we noticed it was taking longer and had to restart. After getting everything situated and powering the unit down for the night the next day more issues occurred. Got the blue screen which we powered down again and then the computer seems to work. Then again the screen off death happens again so I returned the computer and decided to stay away from this brand.
No, I would not recommend this to a friendnever trust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never tried it, it never arrived, FedEx's service was horrible, and when they changed it to pickup, I waited 3 weeks to go pick it up and in the end they didn't have the product at Best Buy in Kenosha, Wisconsin.
No, I would not recommend this to a friendDead after 23 days. Stay away .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 23 days and it's dead. Won't boot . RGB lights come on. Keyboard lights , mouse light and display won't register. Computer just cycles after 20 secs of being on and then turns off. I'm technically past the 15 day return policy. I will be attempting to exchange it tomorrow . Absolutely unacceptable for the amount of money spent. $1,264.
No, I would not recommend this to a friend