Customer Ratings & Reviews

Not a good pc. On my second one currently and the mic jack on both the top and back does not work. Company said it is a hardware issue with the motherboard. My first issue was getting microsoft to activate and the activation key was 'not valid'. Would not recommend to anyone.

I was ripped off. The components advertised were NOT the components included. For instance, I thought I'd get a decent Nvidia graphics card. Instead, there was an Asus graphics card installed. I blame iBUYPOWER, not Best Buy. iBUY put the machine together. They are scamming Best Buy and their customer base. I quickly returned the computer.

I was really disappointed when I brought this home. It didn't work from the start. I hooked everything up and couldn't get the display to work. I spent 4 hours troubleshooting just to find out that the motherboard was faulty. Definitely returning. The reviews for this product are really deceiving.

My new gaming pc purchased Nov 2024 just shut off April 30, 2025, while gaming and won’t turn back on. Hasn’t even been one year. After reviewing their company, found out ibuypower cheaps out on many components and their pre-built pcs break often. Ibuyproblems should be their name.

It has crashed consistently regardless of activity since day 1. Wouldn't reccomend. Went back to geek squad they said it was fine but it just keeps crashing since day one.

It wont even let me download epic games launcher it keep saying bad image can someone please help

I bought this computer on Aug 25th. On Sept 12th, the PSU failed and went up in smoke for no reason. I wasnt playing an intensive game when it happened and didn't have many programs open (only Steam, Discord, Spotify, and my G-Hub app). No idea what caused it but very disappointed.

I bought it, and it worked great for the first 4 days, and then it went to start PC one morning and got nothing but, blue screen of death and ended up returning

It gave me the blue screen of death within not even a month of having it I tried everything to fix it and nothing worked at all I’m gunna go replace it so I will update this review after that but until then it stays a 1 ⭐️ and if it happens again I’m gunna just leave it as a 1 ⭐️

The machine was pre-installed with an inactivated version of Windows. Had to return it due to defect. Also, ran into lots of issues during initial setup which required many factory resets.

This iBUYPOWER Slate 8 MESH is a fantastic gaming desktop! The Intel Core i7-14700F and RTX 4060 deliver smooth performance, handling AAA titles effortlessly. The 32GB DDR5 RAM ensures multitasking is seamless, and the 1TB NVMe SSD provides fast load times. The sleek design with RGB lighting adds a nice touch. Some fan noise is noticeable, but cooling is effective. Overall, a great value for gamers looking for power and reliability! Highly recommend!

This pc is very slow. Frames keep dropping. Don’t recommend.

ordered from iBUYPOWER for the first time and honestly was surprised at how good there PC’s were. Had no problem with delivery or shipping. Customer service was very helpful and decently responsive. The PC that I got was the Slate 8 MESH Gaming Desktop PC - Intel Core i7 14700F - NVIDIA GeForce RTX 4060 8GB - 32GB DDR5 RAM - 1TB NVMe - Black. I’ve got to say this pc exceeded my expectations as far as performance and quality goes. Ran it through many different games, especially the harder games and the PC ran those games like a champ even on the highest settings. Overall great experience, no complaints what so ever!

Computer wont stay connected to internet says connected but not internet

Bestbuy keeps sending me emails to review stuff and aupport won’t turn it off

I recently purchased this pc, and overall, I'm impressed with both its performance and value. The system runs smoothly with the latest hardware, including a powerful graphics card and a fast processor, which makes it ideal for gaming, content creation, and multitasking. The setup was straightforward, and the build quality feels solid and reliable. I also appreciate that iBUYPOWER offers a range of customization options, so you can tailor the specs to your needs. The only downside I would mention is that the pre-installed software can sometimes feel a bit cluttered, but it’s easy to remove or disable. Additionally, while the cooling system does its job, it can get somewhat noisy under heavy load. Still, for the price and performance, it’s hard to beat. In conclusion, if you're looking for a high-performance PC at a competitive price, iBUYPOWER is a solid choice. They provide good value, especially for gamers who need top-tier performance without breaking the bank.

The experience was enriching and I'm very satisfied with my product. It runs great and it looks awesome. I'm also happy with the new mouse and keyboard I also received with it. They also work very well. The price was quite affordable and I would be more than willing to return in the future.

Tried to play five m an my graphics wouldn’t load up then I tried to factory reset it an it blacked out

I recently purchased an iBUYPOWER desktop PC from Best Buy, and I couldn’t be happier with my choice! This PC not only looks sleek but performs exceptionally well. It’s incredibly fast, powerful, and handles everything I throw at it effortlessly—from gaming to multitasking. The best part? All this power comes at an affordable price. Highly recommend it to anyone looking for a high-performance desktop without breaking the bank!

I recently purchased a custom PC build from iBUYPOWER, and the experience was fantastic from start to finish. The online customization tool was incredibly user-friendly, allowing me to choose components that fit my needs and budget with ease. I was pleasantly surprised by the level of detail provided for each component, which helped me make informed decisions. Once I finalized my build, the checkout process was smooth and secure. I received regular updates on the status of my order, and the shipping was faster than expected. When my PC arrived, it was well-packed and protected, ensuring no damage during transit. Setting up the PC was straightforward, and it booted up flawlessly on the first try. The performance has been top-notch, handling everything from gaming to video editing without a hitch. Overall, iBUYPOWER exceeded my expectations, and I would highly recommend their services to anyone looking for a reliable and high-quality PC build.