Customer Ratings & Reviews

Not a good pc. On my second one currently and the mic jack on both the top and back does not work. Company said it is a hardware issue with the motherboard. My first issue was getting microsoft to activate and the activation key was 'not valid'. Would not recommend to anyone.

It's been 23 days and it's dead. Won't boot . RGB lights come on. Keyboard lights , mouse light and display won't register. Computer just cycles after 20 secs of being on and then turns off. I'm technically past the 15 day return policy. I will be attempting to exchange it tomorrow . Absolutely unacceptable for the amount of money spent. $1,264.

I never tried it, it never arrived, FedEx's service was horrible, and when they changed it to pickup, I waited 3 weeks to go pick it up and in the end they didn't have the product at Best Buy in Kenosha, Wisconsin.

I was ripped off. The components advertised were NOT the components included. For instance, I thought I'd get a decent Nvidia graphics card. Instead, there was an Asus graphics card installed. I blame iBUYPOWER, not Best Buy. iBUY put the machine together. They are scamming Best Buy and their customer base. I quickly returned the computer.

I was really disappointed when I brought this home. It didn't work from the start. I hooked everything up and couldn't get the display to work. I spent 4 hours troubleshooting just to find out that the motherboard was faulty. Definitely returning. The reviews for this product are really deceiving.

My new gaming pc purchased Nov 2024 just shut off April 30, 2025, while gaming and won’t turn back on. Hasn’t even been one year. After reviewing their company, found out ibuypower cheaps out on many components and their pre-built pcs break often. Ibuyproblems should be their name.

It wont even let me download epic games launcher it keep saying bad image can someone please help

It has crashed consistently regardless of activity since day 1. Wouldn't reccomend. Went back to geek squad they said it was fine but it just keeps crashing since day one.

I bought this computer on Aug 25th. On Sept 12th, the PSU failed and went up in smoke for no reason. I wasnt playing an intensive game when it happened and didn't have many programs open (only Steam, Discord, Spotify, and my G-Hub app). No idea what caused it but very disappointed.

I bought it, and it worked great for the first 4 days, and then it went to start PC one morning and got nothing but, blue screen of death and ended up returning

It gave me the blue screen of death within not even a month of having it I tried everything to fix it and nothing worked at all I’m gunna go replace it so I will update this review after that but until then it stays a 1 ⭐️ and if it happens again I’m gunna just leave it as a 1 ⭐️

The machine was pre-installed with an inactivated version of Windows. Had to return it due to defect. Also, ran into lots of issues during initial setup which required many factory resets.

ordered from iBUYPOWER for the first time and honestly was surprised at how good there PC’s were. Had no problem with delivery or shipping. Customer service was very helpful and decently responsive. The PC that I got was the Slate 8 MESH Gaming Desktop PC - Intel Core i7 14700F - NVIDIA GeForce RTX 4060 8GB - 32GB DDR5 RAM - 1TB NVMe - Black. I’ve got to say this pc exceeded my expectations as far as performance and quality goes. Ran it through many different games, especially the harder games and the PC ran those games like a champ even on the highest settings. Overall great experience, no complaints what so ever!

This iBUYPOWER Slate 8 MESH is a fantastic gaming desktop! The Intel Core i7-14700F and RTX 4060 deliver smooth performance, handling AAA titles effortlessly. The 32GB DDR5 RAM ensures multitasking is seamless, and the 1TB NVMe SSD provides fast load times. The sleek design with RGB lighting adds a nice touch. Some fan noise is noticeable, but cooling is effective. Overall, a great value for gamers looking for power and reliability! Highly recommend!

This pc is very slow. Frames keep dropping. Don’t recommend.

Computer wont stay connected to internet says connected but not internet

Bestbuy keeps sending me emails to review stuff and aupport won’t turn it off

I recently purchased this pc, and overall, I'm impressed with both its performance and value. The system runs smoothly with the latest hardware, including a powerful graphics card and a fast processor, which makes it ideal for gaming, content creation, and multitasking. The setup was straightforward, and the build quality feels solid and reliable. I also appreciate that iBUYPOWER offers a range of customization options, so you can tailor the specs to your needs. The only downside I would mention is that the pre-installed software can sometimes feel a bit cluttered, but it’s easy to remove or disable. Additionally, while the cooling system does its job, it can get somewhat noisy under heavy load. Still, for the price and performance, it’s hard to beat. In conclusion, if you're looking for a high-performance PC at a competitive price, iBUYPOWER is a solid choice. They provide good value, especially for gamers who need top-tier performance without breaking the bank.

The experience was enriching and I'm very satisfied with my product. It runs great and it looks awesome. I'm also happy with the new mouse and keyboard I also received with it. They also work very well. The price was quite affordable and I would be more than willing to return in the future.

Tried to play five m an my graphics wouldn’t load up then I tried to factory reset it an it blacked out