Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Trace MR Gaming Desktop for its performance and value, frequently citing ease of setup and positive gaming experiences. Many appreciate the affordability, although some users suggest RAM upgrades for optimal performance. A few customers reported issues with the Wi-Fi connectivity and hard drive, while others experienced problems with the included mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 987 reviews
  • Rated 1 out of 5 stars

    Buyer Beware - ibuypower failed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 5th grader's Bday and took in for repair 1 month later. The Wifi connector stopped working. Ended up just returning because we had to wait several weeks to get diagnosis. Definately not worth it. Don't buy. We ended up making our own with the help of Best Buy's geek squad. Spent +$250 but have a great beginner machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weekend before Christmas I Opened it up, hooked everything up, turned it on so my son could play on it before going to his mothers for Christmas and then the video card failed. Tried calling their tech number and the number is not working. Trying to get it repaired before he came back and nothing.. Boxed it up and am taking it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This PC is a waste of your money please don't buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't figure out the lights on the fans. The processor is super cheap. The 8gb of ram is useless. Pretty much the only way I would support you buying this is if you really, really like the case that its in. I have almost removed everything in this computer from the wires to the cpu.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good starter pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this pc for about a year. Runs games decently but for higher end games it does struggle. I played FiveM which is a modded version of GTA V but it started giving me issues. Good starter pc for your kids or to just start getting into pc gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA! Computer would not power up. Returned it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my time on doa computer. Fans came on intermittently, checked all cabling inside (no loose wiring). Changed power switch to 250, fans started but cpu did not..Very questionable quality. I picked up a dell business cpu and kept it moving.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game will not even download new games like RDR2 with the i3 processor. What a disappointment. i don't understand why it is still available as a gaming computer if that is the case. It is a computer for homework pretty much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this pc for 2 months and the other day it just smells like something is burning so I had to unplug it and I’m waiting to bring it to Best Buy since I have protection on it, my FPS isn’t stable on this pc at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a computer tower, the trace 4 MR case, from this company. It is amazing for gaming and my 15 year old daughter loves it so much. It was much more affordable than any other good pc that I found and looks awesome, with the lights and see through front and sides. As a bonus it came with matching mouse and keyboard which saved us money. We bought it to help her mental state so that she has an outlet during covid. It is definitely helping. It was a very easy setup and she is already on it playing games. Thanks for having great affordable products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    currently crying

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows 10 stopped updating and i tried to reset the pc but i wasnt able too and now im rlly just worried that ima lose everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No internet connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is very slow downloading games.It keeps showing no internet connection when trying to play game.This pc and keyboard lights up and looks nice but isn’t worth the money!

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      If you are using a wireless connection, the internet speeds may be slower depending on how strong your internet connection is and how far away the PC is from your router. We recommend using an ethernet cable for the best internet speeds. ibp-AW

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift and in less than three months I had to return this PC. Best Buy was great about the return. So my son was disappointed.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      We're sorry to hear you are disappointed with the PC, what was wrong with it? ibp-AW

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson had it less then a year not working the glass was very thin they started breaking then the computer stopped working $700 waisted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t let the lights fools you, bad product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. First the audio didn’t work, and then stop work completely 13 days later. I got my money back, but I will not recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to start by saying that this PC is a massive upgrade from the laptop I previously had! I went from barely pushing 30 fps to reaching about 200+ fps in Minecraft. The same goes for Fortnite - settings Low- 250-300 fps, Medium - 200-250, High- 120 to 150, and Epic- 60-90 fps. This PC can smoothly run most games at 60+ fps - for games that require more storage than others, I recommend upgrading your SSD(500GB), ram (16GB), or even your graphics card for better performance. Overall, buying this PC was a great investment for me. :) The components iBuyPower uses depends on what they have in stock but if you happen to get an MSI Motherboard in this build I recommend that you download the Dragon Center Software from https://www.msi.com/Landing/dragon-center-download. Having that software would allow you to change the color of the fans - along with their speed and many other options. If you're not a big fan of the lights, you could turn them off using the program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived on December 13 opened it on Christmas morning plug it in and it had green lines on it probably a graphics card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Olivo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing it was delivered less than 24 hours after purchase. The bad thing. It didnt work and we have to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doa Pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I order the pc and try to boot it up, nothing came on so it was doa and I don't recommend getting this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review what i dont have yet. No one has told when am i receiving my product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming pc works great, my son has had it fit about 4 years now and it still works great!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after two months. Won't power up. Did nothing unusual to the PC.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      We apologize you are running into problems with your PC. Please contact our tech support and they should be able to assist you! ibp-AW