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Customer Ratings & Reviews

Your price for this item is $807.99
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Customer reviews

Rating 4.7 out of 5 stars with 633 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance and value for the price of the Trace MR Gaming Desktop. Many appreciate its ease of setup and quiet operation during use, finding it well-suited for gaming. However, some users mention the need for RAM and storage upgrades.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 633 reviews
  • Rated 3 out of 5 stars

    pc

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works okay but fans are super noisy and loud.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No CD port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a CD, yet no place to insert the CD. I just bought 2 games for it...where am I going to insert the game in this gaming PC? Very intriguing to look at. Bulky. But have yet to find CD port. So have to now pay for an external CD drive. More $$$

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      The CD included is just an extra that came with one of the parts, and is not needed for the PC. Most modern gaming PCs do not have a CD port anymore, as almost all games are not able to be downloaded digitally without the need of a CD. We hope you understand. ibp-AW

  • Rated 2 out of 5 stars

    Bad Xmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard’s keys were falling off upon opening of the box. The computer works on some days and troubleshooting is necessary too often for a new computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CHEAP warranty is a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this item. My son bought this with his own money that he saved up for years and not a month went by and the keyboard is now failing. Sometimes it works and sometimes it does not work. I paid for a 1 year warranty but its pointless. They wanted me to take back the entire equipment back to them which they would have to ship out and my son would not get it back for at least a month. All over a keyboard. Of course he does not want to be without a computer for a month. Now he has to buy a new keyboard.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      We apologize that your son's system came with a faulty keyboard. Usually our service team can send him a new one without you having to send in the computer as well, I am not sure why you were asked to return the computer in your case. ibp-AW

  • Rated 2 out of 5 stars

    It was good but bad at the end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked great at first, unfortunatly 2 of the fans started to malfuntion, very unlucky since i loved the product.

    I would recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      Please contact our tech support, they will be able to assist you with the fans! ibp-AW

  • Rated 1 out of 5 stars

    Unacceptable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have tried my hardest after a great extent of trying to reach the manufacturer’s product due to defective product issues I really tried to give this company a chance because I already had setup this pc for my preference on the first day. I regret not returning this product sooner because I called customer service and they told me I only had a 14 day window now I’m stuck with this faulty pc that doesn’t work for gaming nor did I receive all the items that should’ve been in the package.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Great off the shelf computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my nephew to meet his coding and gaming desires. It did everything he needed it to do and was a solid machine until it wasn't. The power unit went out in it and did some damage to other components on its way out. Best Buy extended warranty covered the damage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective product. Customer service did not do anything in return for inconvenience except to reorder the same product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    ibuypower is imazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PC and I'm so excited and happy with it. It was super easy to set up, looks amazing and is so quiet and fast. It's such a great PC for the price and easy to upgrade when needed. I highly recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is terrible, after 2 hrs of my sons opening his present and putting it together he got the Blue Screen of death. With the price we paid it is not worth a penny.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On the 3rd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one...one of the usb didn't work. Brought it to Geek Squad. They updated the driver, installed and uninstalled the driver. Then the graphics card went out. On the 3rd one now. Crossing fingers. Big TIP..buy the extended warranty!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy unless you plan to upgrade immediately after making the purchase. All the parts are crap. They barely run any of the major games out currently. I would not suggest this to anyone. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this product. Purchased this for my son, and he’s had it maybe 4 months and now it won’t turn on at all. Tried many different outlets in the house and nothing. Wasted 800$!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 3 years and still going strong, very quite, and fast. Plays all the game I play and the kids play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll be back…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanna start off with, thank you. In 2020 i was 14 just getting my first ever pc that i alwasy dreamed of and it was all because of my lovely grandmother, she went out of her way and bought me everything i needed for a setup with her daughters death insurance money and i was so stupid and didn’t appreciate what i really had & was forced to watch it all get taken away with no way of getting it back, i am now 18 and sadly that had to come to an end in 2022 because of a thief, i never saw it coming not even from a mile away and wouldn’t imagine the person behind the crime, i still to this day dream about getting my real dream pc with my dream setup to become a content creator, i really just wanna say thank for the opportunity and i hope to get another chance, sincerely makai.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been 4 years since I have owned this pc and is still working fantastic! made some minor upgrades here and there throughout the years but still a great starter pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best performance is slow better off building you’re own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt connect to internet but my other computers would

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      This computer should come with WiFi antennas that you need to screw in to the back in order to connect to the internet wirelessly. If you are still experiencing internet issues after this, please contact our tech support and they will be able to assist you. ibp-AW

  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Returned it right away . Blue screened a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    iBUYPOWER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc was my first pc I have owned. It was a very easy setup for someone like me who is a beginner. The pc first off looks great and it performs great too. For the price this is a very good starter pc. Plus it looks awesome!

    I would recommend this to a friend