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Customer Ratings & Reviews

Your price for this item is $1,139.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the performance, ease of use, and price of the Trace MR Gaming Desktop. Many appreciate the smooth setup and high frame rates, along with the quiet operation. While some experienced issues with the RGB lighting and packaging, the majority of users found the overall experience positive. A few users noted that the included keyboard and mouse were satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,396 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok .......................................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for another that didn't work. This seems to be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek Design. Wireless Keyboard and a mouse would be a plus though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the PC about a month. So far, so good. Great cable management.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage ibuypower PCs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the worst customer experience I’ve had to date. I will never buy from this brand again. You ruined a well planned birthday for my son. I was sent two faulty products, the first PC would not connect to the monitor, the 2nd came with a different keyboard that were missing keys!!! Talk about a horrible quality assurance team, if it even exists to begin with. I made several attempts to contact ibuypower for assistance and was placed on hold for almost 2hrs and had to give up. I called several times and couldn’t get a hold of anyone even after being told I was second in cue LOL. Long story short I returned both garbage PCs at the nearest Best Buy store and purchased a Cyberpower PC and everything worked without any issues to include great customer service. A little advice to the folks at ibuypower, overhaul your customer service or wither away in this ultra competitive gaming market.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Experience problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer since January, yesterday it says a error message saying "over current hae been detected on your USB device!! System will shut down after 15 sec to protect your mainboard!!" Waiting on tech now to help with problem. Otherwise this has worked flawlessly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok... keyboard isn’t the greatest but good pc for beginner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer but keyboard and mouse are junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is good. The keyboard and mouse did not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. I wish there had been more setup directions included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless is not working correctly make me have buy new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 5 Days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away! This computer is horrible I have had it less than a week and it is already stuck on the BIOS screen. Basically, the motherboard is jacked. I am going to have to take it in tomorrow and hopefully get it fixed. I guess this is what I deserve for getting a prebuilt PC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC for my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Needs a better key board! They keys get stuck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    son happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves this computer so far no issues. was a xmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this gaming tower has been great for us would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Very fast shipping and well packaged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, purchased this for my son for Christmas he loved it for the first two days after that computer started blue screening, took it back to Bestbuy and turns out the ssd went out, now my son has to wait 3 weeks to get a new one because its out of stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iBuyPower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best desktop PC's gamings and good light show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gaming desktop computer looks cool and easy set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished and sold as new to me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for 1 star is I purchased this cpu and someone had already owned it it was already out together no stickers , nothing that the instructions said to do, because someone had already done it , I received a refurbished one I guess. So I was like whatever . Then I came from out of town about 1 month later and decided to play Warzone and I guess someone had used cheat codes on this CPU so right away my account (Xbox ) for Warzone got banned. Did research and yup someone that had owned this cpu had messed it up , probably sent it back to manufacture and they sent it as “new” or maybe could’ve been ok Best Buy side that did that. Anyways I don’t recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Rgb lighting

    Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start, you can't control the rgb. It says no asrock usb led header. I've tried everything nothing works. The cpu fan is a joke and not even remotely adequate. Cpu was 98* upon checking temps. I don't know if my mobo is bad or not. I tried calling for cust service yep Goodluck w that one. Can't control the 4 fans in the case at all. Oh yeah its great NOT. If everything wasn't so hard to get this would be going back period.

    No, I would not recommend this to a friend