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Customer reviews

Rating 4.5 out of 5 stars with 291 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the high performance and great price of the Y60 Gaming Desktop, frequently praising its ease of setup and impressive specs. However, some users experienced issues with the fans and graphics card, reporting occasional noise and performance problems. The large size of the case was also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 291 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Worst computer horrible customer servic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer ever sent back to manufacture 2 times and they just reset the bios and set back soind messes up freezes uo fan go crazy i will never get another with this name on it not best buys fault for ibuy power being so bad first time sent to the company they said processor and board was going bad but they reset bios and sent back 2nd time i told them again what was going on and said please call with update on it 2 weeks later got it back with bios reset again no call from them and same problem stay away from this company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had encountered a few problems and they had helped me solve them and they had great service and customer service and care

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t match pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t match the picture but the pc runs great everything listed is in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and beauty of this PC is unmatched. Shipped fast and came in perfect condition, booted with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very suitable for a very good option for people who love to play and design.. Apart from that, the material is very beautiful and of very good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deacent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc works but two of the fans turn on but did not moved at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I got a pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy process ordering and checking out. Got it the next day. East set up and very beautiful. Everhone will be jealous. Firs tpc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y60 Gaming Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine....so far! The price went down $300.00 and they reimbursed it back to my credit card account. Great business sense. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordering was easy and i got my computer in just a coupl of days i absolutly love it thanks best buy frthe easy service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and happy with the product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Picture is a lie compared to what you get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is a fully upgraded computer while the one your purchasing looks diffrent the motherboard is ugly with the ine you get, it shows fans on top there were none the graphics card is diffrent the ram was different i basically paid someone to halfbutt put a computer together and i had to finish it. i got mine the motherboard was unplugged the screw that holds the glass was gone the fans were unplugged plugs were wrapped and tucked away that needed plugged in for video and audio the usbs on the front dont work computer was put together buy amateurs maybe i got it worse then others but id recommend buying from anywhere else tbh. Also best buy was no help told me to contact ibuypower and they did a good job of telling me to F myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good day, I got my pc from this place and was the best thing I have ever done before

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mazing company with great pricing and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big jump from the gaming laptop. The quality and abilities are much higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase and the overall quality of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. A gaming computer tower that is strictly for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that helped me was very kind, professional, and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So far not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this computer for 2 months, right out of the box I have had issues with it. Computer blue screens non stop, had to contact IBUYPOWER since BestBuys wonderful return policy is only 13 days. Manufacturer determined it to be faulty gpu which i had to pay a deposit to have a new 1 shipped, installed new gpu only to still have blue screen and crashing issues. Still currently going back and forth with IBUYPOWER as they are saying sending the computer in to be worked on could take potentially 2 months. Obviously not impressed so far but will update review after seeing how it plays out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great pc, I just got a bad unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good for like 2 days, then the RGB stopped, then the pc froze on the loading screen. I believe I got a faulty Product, because I’ve seen many other people have it and it works just fine.

    I would recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there! Sorry to hear of the issues you're running into so far. Thankfully, you're covered under the iBUYPOWER manufacturer warranty so they can assist you with any troubleshooting or solutions. I suggest you reach out to iBUYPOWER Tech Support when possible so they can help.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    So loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may gog defective item but my gosh no matter what i do even if its watching youtube video the fan is so loud

    No, I would not recommend this to a friend
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