Customer Ratings & Reviews
- Model:
- IPLWBT5BC
- SKU:
- 5555300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the FM Docking Dual-Alarm Clock Radio with Apple Watch Charger for its convenient Apple Watch charger, great sound quality, and compact size that fits almost anywhere. While some users find the brightness a bit dim and a few have concerns about compatibility with their Apple Watch cases, overall, customers are pleased with its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worded well, except alarm volume. If you plan on using this with the radio or iPhone to wake up with, then ok. However if one needs an alarm to wake up to then there is an issue. I was unable to adjust the volume of the alarm (independent of radio). Neither manufacturer source nor Geek Squad could help, so item was returned.
No, I would not recommend this to a friendBrand response from iHome
Posted .The buzzer alarm volume is not adjustable, it is automatic. It has a gradual wake feature that increases the volume over a period of 30 seconds so it does not startle you awake. Wait for 30 seconds and you will hear the maximum buzzer volume.
It's fine but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a buzzing sound when you play music through the IPod. It's annoying
No, I would not recommend this to a friendBrand response from iHome
Posted .This is not normal. Please contact the iHome Support Team so we can troubleshoot. Keep in mind you have a one year warranty with proof of purchase.
1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
Good alarm clock, ok dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product but buzzes when phone is docked,annoying
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for the experience you encountered. Please follow these steps to reset the unit
1. Remove the batteries from the unit.
2. Unplug the unit from its power source (AC adapter).
3. Wait 20 minutes.
4. Plug the unit into a power source (without batteries).
If normal operation is restored, insert "new" batteries into the unit.
If your problem persists, please contact our Support Team at 1-800-288-2792. Mon - Fri from 8am - 4pm EST
Iphone must be out of skin to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must remove otter shell to use plug in, unfortunate
I would recommend this to a friendBrand response from iHome
Posted .Many cases need to be removed from docking.
- Cons mentioned:Compatibility
Will not change any device with a protective cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not change any device with a protective cover of any kind. Not used due to all of our $800 to $1000 devices have protective covers that are difficult to remove just to charge.
No, I would not recommend this to a friendBrand response from iHome
Posted .We understand your concern. iHome is certified by Apple who makes several bottomless and removable bottom protective cases so iOS devices can be docked onto these units. For more information contact us with your exact model number. 1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice device. However it does not charge my phone that well and the Watch had to be placed on the watch charger a certain way
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear that you are disappointed. If you have a case on your phone please remove it before docking for a secure connection. This is a great device to eliminate having so many charging cables.
To discuss in detail please contact iHome Support 1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
Radio
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item stopping working within a few months. The USB part stop working I do not know why. But do not waste your money
No, I would not recommend this to a friendThe product has good features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but makes a subtle high pitch noise when playing music from iPhone (dock or Bluetooth). The noise began after 2 months.
No, I would not recommend this to a friendBrand response from iHome
Posted .We at iHome Support would like to troubleshoot the noise you are experiencing. Since it occurs with dock or Bluetooth, it might be originating from the iPhone. If you can, please try another device with the iHome. We would be glad to help if you need us: https://www.ihomeaudio.com/support/contact/ or 1-800-288-2792.
- Pros mentioned:Alarm, Sound quality
Very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a bit of an impulse-buy item for me, as I was Christmas shopping for other things when I walked past this. I selected this one over the other models, because I like the way it neatly organizes the phone and watch, of which I have both. It's easy enough to setup, and the sound quality is pretty good, and I like that it has two alarms and is intelligent enough to wake me up on weekday mornings, and not weekends. You can select a tone or the radio to wake up to. I like that it has a built in radio, can play songs from my phone via Bluetooth, or just when docked without bluetooth. Naturally, you can pair it to other devices, like your iPad and play from it as well. I wish the LED was a bit clearer--the 'dots' that form the numbers make it a bit fuzzy at night for me and my near-sightedness, so I turned off the auto dimmer to help with that. It syncs its time with your iPhone, so you don't even have to fool with setting the time. It does, however, take forever to iterate through all the minutes to set the time for the alarm. If there's a faster way to do it, I haven't noticed yet. It doesn't accommodate an iPad, but there's a separate USB port in the back if you need an extra charger for it or something else. I like that it fits my iPhone SE with a case on it, and it'll obviously fit the larger iPhone models as well. Overall, I give it a full 5 stars.
I would recommend this to a friend Great when working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the wife for Christmas, worked great for a month, then the phone dock quit working all together.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear that you are experiencing a malfunction, please follow these steps to reset the unit.
1. Remove the batteries from the unit.
2. Unplug the unit from its power source.
3. Wait 20 minutes.
4. Plug the unit into a power source (without batteries).
If normal operation is restored, insert "new" batteries into the unit.
For additional troubleshooting please contact us at 1-800-288-2792. Best Regards, iHome Support.
i liked it at first but had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i loved the idea of having this next to my bed but after the first week it wasnt charging right.
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for the experience you encountered and sorry to hear you returned the unit. A simple reset could have fixed your problem.
1. Remove the batteries from the unit if applicable.
2. Unplug the unit from its power source (AC adapter).
3. Wait 20 minutes.
4. Plug the unit into a power source (without batteries).
5. Hard Reset the (iPad, iPod, iPhone).
Press and hold the Top (or Side) button until the slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Top (or Side) button again until you see the Apple logo.
If normal operation is restored, insert "new" batteries into the unit.
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dock with case on even though it says it does
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for the minor inconvenience. Many thicker cases need to be removed in order to dock your phone. Apple makes bottomless cases so it does not need to be removed.
https://www.apple.com/shop/product/MMYK2ZM/A/iphone-7-plus-leather-case-productred?fnode=d50d4fa61abd267a55505ee529104d68143ee67323ed78f63488bbd21876238914ac0695fd2f3bde861f92ae66a89ca393556bb5233772009d81e0520114ff85c50162155f8b34505bfba7836d71cfa18832be8acb6e0d82c6252f389f652a4a5887f036edc7312fa390fb3e47ce35b8
Didn’t like this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this I didn’t know how to use it so I returned it
No, I would not recommend this to a friendHow Disappointing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an Otterbox Defender phone case? You’re out of luck on getting your phone charged in its dock without first removing the case....iHome says it “works for most phone cases” but I would guess only for the slimmest ones...
No, I would not recommend this to a friendBrand response from iHome
Posted .We understand your disappointment. The docking port is manufactured by Apple and sent to iHome for assembly. Some thin cases to dock. We recommend open bottom or removable bottom cases for a secure fit on the dock. Otterbox is too thick to dock on any unit we are aware of at this time (even another brand)
Returned buyers beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I puschased this to support my phone and watch. ***can not charge phone with case on** otherwise was a nice product but retuned because I didn’t want to take the case off every time
No, I would not recommend this to a friendBrand response from iHome
Posted .Thank you for your honest review. It is a shame you gave 1 star for a minor inconvenience.
Charger end breaks off in the phone eventually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one because the first ended up breaking off in the phone. Now this second one they replaced has done the same thing after about 3 months.
No, I would not recommend this to a friendBrand response from iHome
Posted .We strive to provide our Customers with quality products and apologize the IPLWBT5 you purchased is not the quality you were expecting. Please contact our Support Team with your case number for a resolution.
Doesn't charge with a case on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I searched for the right case to use with this product but can't find one. The case I settled on - you have to push down hard and it might connect for a charge.
No, I would not recommend this to a friendBrand response from iHome
Posted .Please remove the rubber docking insert. It is only there to support devices that do not have a case.
bad lightning port
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.withen 6 months, lightning charger is not working, so it won't sync time or charge...it was good but now useless
No, I would not recommend this to a friendIt good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this item It was not what I expected at all
No, I would not recommend this to a friendBrand response from iHome
Posted .Thank you for the review. It would be helpful to know your pros and cons which would assist in future products developments.
Not Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this since Christmas and it won’t charge.
No, I would not recommend this to a friendBrand response from iHome
Posted .Please elaborate on your review by detailing the exact problem. Is the dock not charging your phone, or the USB port in the back not charging?
1. Please plug the unit into a working outlet.
2. Dock the iPhone without a case. Does it charge? Does it play audio? Does the USB port in the back work?
3. Make sure you have the latest iOS software downloaded and restart your iPhone.
Please contact our Support Team at 1-800-288-2792 Monday - Friday from 8am - 10pm EST.
Reference case# 434800