Customer Ratings & Reviews
- Model:
- IPLWBT5BC
- SKU:
- 5555300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the FM Docking Dual-Alarm Clock Radio with Apple Watch Charger for its convenient Apple Watch charger, great sound quality, and compact size that fits almost anywhere. While some users find the brightness a bit dim and a few have concerns about compatibility with their Apple Watch cases, overall, customers are pleased with its functionality and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Am radio, Display brightness
Great features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This iHome has many great features including display dimmer, radio presets, dual alarm, multiple chargers, bluetooth. Sound from speakers is good. However I'm only giving it 3 stars because of several issues I have with it. The autodimmer makes the display too dim except in a completely dark room, and even then it's kind of too dim. I use manual dimming. The printing for the control buttons is small and hard to read. Does not have AM radio. Too many button pushes required to set alarms, especially since I need to change alarm times frequently. The minimum volume for radio alarm is still too loud. The display also includes day and date, which is nice, but the date number is too widely separated from the month. Also might be nice if the display showed what was playing on the iPhone when using it (docked or bluetooth).
I would recommend this to a friendBrand response from iHome
Posted .Thank you for sharing your input. We value Customer feedback.
- Cons mentioned:Am radio
Clock review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! A little disappointed that there is no AM Radio. But oh well. This will Come in handy in the near future for whenever I get an iPhone/Apple Watch.
I would recommend this to a friendBrand response from iHome
Posted .We apologize for that minor inconvenience and thank you for taking time to review our product.
Phone Charger Backwards???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whole thing is great, except I wasn't able to charge my phone for a while...until I put it charging backwards, as in, with the back of the phone facing me. Is this a common issue? Is there anything I can do to fix this?!
I would recommend this to a friendBrand response from iHome
Posted .We apologize for this inconvenience. This is not normal. Please contact the Support Team to utilize the warranty program.
https://www.ihomeaudio.com/support
Nice looking, but not easy to program
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item looks great and we love how it sets the time automatically when you put your phone in the dock. However, the instructions to set alarms, etc. could be easier to understand.
I would recommend this to a friendBrand response from iHome
Posted .We appreciate your review. If you need operational assistance please contact iHome Support: https://www.ihomeaudio.com/support/contact/ or 1-800-288-2792
Buzzing noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a buzzing/clicking noise only when iphone is docked. No troubklehsooting help available. When reached out to the iHome number, was on hold for over 10 minutes. When I called back, all of the automated options hang up on me with a robot voice that says, "Goodbye". This is my first iHome product. It will be returned and not repurchased.
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for the long hold time. We have been very busy as many Customers were gifted iHome speakers and call for operational assitance. If you have not returned the unit, please reset it.
1. Remove the batteries from the unit if applicable.
2. Unplug the unit from its power source (AC adapter).
3. Wait 20 minutes.
4. Plug the unit into a power source (without batteries).
5. Hard Reset the connected device.
Our Support Team is available at 1-800-288-2792 (Monday - Friday from 8am - 4pm EST)
Great Charger for an iPhone beginner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great product for the money, I highly recommend this product!
I would recommend this to a friendBrand response from iHome
Posted .Thank you for taking time to leave a review. We look forward to Customer input.
Was great right up until it quit working!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received it as a gift. It worked great. Then it stopped charging the phone. Numerous attempts at resolution with Best Buy and iHome yielded no results. Steer clear.
No, I would not recommend this to a friendBrand response from iHome
Posted .We're sorry to hear about your dissatisfaction. We take quality issues very seriously. Please reach out to our Support Team so we can discuss your warranty options.
Phone 1-800-888-4491 (Monday - Friday from 8am - 4pm EST)
Quality only lasts as long as warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really had no complaints until the 13th month. Exactly when the warranty expires the lightning plug on the unit comes off with the iPhone. Definitely buy the extended warranty coverage!!
No, I would not recommend this to a friendBrand response from iHome
Posted .Your situation is unfortunate. Please contact us to discuss repair options. Our Support Team is available at 1-800-288-2792. Mon - Fri from 8am - 4pm EST.