Customer Ratings & Reviews
- Model:
- IBT297BC
- SKU:
- 6225231
to a friend
Customers are saying
Customers appreciate the IBT297BC Digital FM Clock Radio for its vibrant colors, clear sound, and Bluetooth connectivity. They find the device easy to use and are particularly fond of the customizable lighting. While some users have experienced issues with the app and setup process, the overall sentiment towards the product's features is positive.
This summary was generated by AI based on customer reviews.
Love th light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bright light can be used to light entire room . Nice
I would recommend this to a friendBrand response from iHome
Posted .Whoops, looks like this should have been a 5 star review. Your forgot to mention how you can enjoy your favorite music with this iHome app-enhanced Bluetooth speaker. Its voice control feature lets you command it to play songs from a variety of music streaming services, and the built-in FM radio and alarm clock functions add versatility. Along with the vary the room ambience with this iHome app-enhanced Bluetooth speaker's color-changing LED lighting.
Alarm is unpredictable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clock itself is pretty cool! This was a gift from Santa to my son. When school started back after the holidays we realize the alarm has issues. Some mornings it work some mornings it won’t. I tried calling the number on the box. There is no real customer service to actually talk to. I can only e-mail back and forth. I’m pretty text savvy and I don’t have issues trying to figure stuff out. I’m having to send this unit back to be tested and I assumed I have to pay to send it because I haven’t received a return label only return instructions. If you are just looking for a clock it’s ok, but if you need an actual alarm DONT EVEN THINK ABOUT IT!
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
Usually when the alarm does not work the clock/date settings are incorrect. Sometimes the alarm is only set for weekdays or weekends. We would be happy to send you out a prepaid shipping label and if the unit is defective replace it for you. Please reach out using the link below.
https://www.ihomeaudio.com/support/contact/
Clock came damaged
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed the dimmer was not working and went to return it but past the 14 days so now have to wait to see if warranty can replace it .
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
We are sorry for any inconvenience, please visit home.com/support/contact and someone from our support team will be able to further assist you with replacing the unit.
Loud when reconnecting lost Bluetooth connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It randomly will loose the Bluetooth connection and when it reconnects it says very loudly through walls that it is reconnected. Which is not good in a dorm setting.
No, I would not recommend this to a friendBrand response from iHome
Posted .The Bluetooth connection will sustain itself up to 30 feet. Make sure that you do not exceed this range when having a Bluetooth connection. Other factors may also cause interference such as microwaves, wi-fi, concrete and metal.
The product will seek a connection if previously paired to a device. You can turn off Bluetooth on your device to prevent random reconnection.
If you have any further questions, please feel free to contact us at 1-800-288-2792; M-F between 8AM-10PM EST.
Best Regards,
iHome Support
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons get jammed a lot and stop working. Sometimes the alarms don’t even go off!! The color effects are cool and it’s great besides the fact that it doesn’t work and the app that is supposed to pair with it isn’t in the App Store so there’s no way to really operate the device
No, I would not recommend this to a friendBrand response from iHome
Posted .Hello,
Please contact us for operational and setup support. Our support team can systematically walk you though the alarm setting process and app navigation. We are here to help!
Best Regards,
iHome Support
800-288-2792
M-F 8am - 10pm EST
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy at first but the lights have stopped working. Overall I think it is not worth the price I paid for it but you can decided.
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right most number has faded after 6 months. Very poor quality.
No, I would not recommend this to a friendNice BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if only they make the USB charger a fast charging it would be amazing
No, I would not recommend this to a friendBrand response from iHome
Posted .Thank you for the feedback. We will pass to the design team and wonder why that one minor feature is only one star? Please review your rating as the unit has some great features such as color changing, bluetooth and smart buttons which allows you to instantly play Spotify playlists, Apple Music or iHeartRadio, IFTTT integration lets you control lights and thermostats from popular makers and Works seamlessly with iHome Control SmartPlugs. We look forward to your update review.
Won’t sync with Android
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed grandchild because this would not sync!
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear about your disappointment. Please turn the iBT297 on, press and hold the Bluetooth button for 10 seconds until you hear a beep and then pair your Android phone. Our Support Team would be happy to walk you through it. Phone: 1-800-288-2792. We look forward to your updated review.
Worked for 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth worked for about 2 months and now won’t connect again, tried to contact support. No reply back Save your money and get something else
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for the delayed response. The office was closed for Thanksgiving and the Friday after which caused a backlog with Customer inquiries. The unit can only be paired to one device at a time. There is a simple fix. Press and hold the Bluetooth button for 10 seconds until you hear a beep. Then you are pair to the mobile device. Looking forward to your updated review.
Best Regards,
iHome Support
1-800-288-2792
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work was not worth the time to buy it or to return it to the store.
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for your setup experience. The iBT297 adds excitement and color to your music and touch button control of your SmartHome devices. Play your music over the Bluetooth wireless connection or Control lights and thermostats from many popular brands of your SmartHome devices with the SmartButton. Our Support Team is available at 1-800-288-2792. Mon - Fri from 8am - 4pm EST. We are happy to walk you through the setup process.