Customer Ratings & Reviews
- Model:
- IBTW38BC
- SKU:
- 6226200
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the IBTW38BC Alarm Clock for its wireless charging convenience, good sound quality, and user-friendly interface. The dual alarms with various options are also appreciated. While some customers expressed disappointment about the lack of a radio, others found the display challenging to read at night.
This summary was generated by AI based on customer reviews.
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within the first week of using it. I took it back for my money back.
No, I would not recommend this to a friendBrand response from iHome
Posted .Please elaborate on your review by detailing the pros and cons. We use constructive feedback as a learning tool for product improvements. We could have offered operational assistance. Looking forward to your updated review.
Best Regards,
iHome Support
1-800-288-2792
Worst item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to work. Does not charge phone correctly. Would not recommend
No, I would not recommend this to a friendBrand response from iHome
Posted .Thanks for the review; we appreciate the feedback you have provided to us. We understand that our Wireless Fast Charging Bluetooth Alarm Clock not meet your expectations. We are always looking for ways to improve so we will make sure to submit your feedback to the right department. We would also like to check some settings on your end so we can find out our options. Please contact us so we can help you.
Best Regards,
iHome Support
1-800-288-2792
- Pros mentioned:Alarm
I wish it connected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to find an alarm clock that I could wake to my iPod with. It has dual alarms, battery backup, daylight savings auto correct, and 2, 5, or 7 day settings. I even found it $20 off. EVERYTHING I was looking for. As a bonus, I could simply set my phone on top to charge and wake to a gradual increase in volume. Unfortunately, the first morning I woke to a tone instead of BT. No worries, I thought. I must have set something wrong. After spending a half hour, I’ve determined the alarm clock will not stay connected to my iPod through Bluetooth. For that reason, I will have to use Best Buy’s 15 day return policy and keep looking for the perfect alarm clock for me.
I would recommend this to a friendBrand response from iHome
Posted .Tricia, Your phone needs to be connected to BT in order to wake your phone. The phone may disconnect from he unit if there is no audio detected after 15 minutes to save battery life on the connected device (phone).
Best Regards,
iHome Support
1-800-288-2792
Not worth the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my electronics are apple products. I have been looking for a nice clock radio and thought I Home was the way to go. My first clock radio was the I Home IPLWBT5BC. Very difficult to dock an I phone. Looked on line for an alternate. The I Home IBN35OGC looked nice with it's wireless charging but didn't have many good reviews. I returned my 1st purchase and exchanged for the I Home iBTW38B, which had no reviews, I guess I'm the first. I liked the wire less phone charging feature but it doesn't work on any of our 4 different I phones. Very difficult to set up. I would not recomend this product. It will be going back.
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for your experience and thank you for choosing iHome. The wireless Qi charging is compatible with some iPhones. Apple did not manufacture the phones with Qi charging until the iPhone X, iPhone 8 Plus and iPhone 8. Previous models need a Qi charging case. For additional information please contact our Support Team at 1-800-288-2792. Mon - Fri from 8am - 4pm EST.