Customer Ratings & Reviews
- Model:
- IKBC384S
- SKU:
- 5370063
to a friend
Customers are saying
Customers are impressed with the Bluetooth Under Cabinet Music System's sound quality, ease of use, and Bluetooth connectivity. Many also appreciate the included CD player and the compact size, finding it easy to install and aesthetically pleasing. However, some users have noted that the radio reception could be improved, and the display is sometimes difficult to read. A few also mentioned the lack of AM radio as a drawback.
This summary was generated by AI based on customer reviews.
Good reception, bad CD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AM/FM Receiver does a good job of getting a signal in my garage but the CD player jumps and skips a note occasionally. Almost like the sampling buffer is too small...
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Dave, we're sorry to hear about the CD player skipping. We'd love to help you troubleshoot at 1-888-999-4215 or [email protected] or see about a warranty exchange. But we're happy to hear the receiver is working well. We look forward to helping you get the full potential out of this system. -iLive Support Team
not what we wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in store and had help from an associate. Told them we wanted am radio they suggested this product and it didn't even have am on it! Promptly returned!
No, I would not recommend this to a friendToo wide-won't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't make it work under standard size cabinets. The cord holder in rear pushes the body away from the wall and into the front of the cabinet base.
No, I would not recommend this to a friendCheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this radio. It was very cheaply made and had very poor sound. We returned it.
No, I would not recommend this to a friendBAD RADIO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DIDN'T HAVE ANY LUCK ENJOYING THIS RADIO BECAUSE WE COULDN'T GET ANYTHING TO COME IN
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Josh, give us a call and we'll see what we can do to make this right: 1-888-999-4215 or [email protected].
Worst product I bought ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst sound property ever. It sounds like grandma's radio in 100 years ago. Don't buy it!!!
No, I would not recommend this to a friendPoor radio reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I bought it! I bought for the purpose of listening to the radio in the kitchen.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Dear customer, we are sorry to hear you weren't happy with the radio. Please contact us for return or exchange or do so at the place of purchase. 1-888-999-4215 or [email protected].
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning the item. Maybe just a fluke but the player doesn't work.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has HORRIBLE sound quality. Returned to store day after purchased
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Anne, thank you for your review and your business. We are disappointed to hear that you did not enjoy the music system and will look into the sound quality of the unit.
Only Radio works and badly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks and so does bestbuy for not exchanging it.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Robert, please give us a call or email us and we'll see what we, as the manufacturer, can do to help. 1-888-999-4215 or [email protected].
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound. Bad reception on FM and Bluetooth.
No, I would not recommend this to a friendbad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No AM radio Bluetooth does not connect to iPhone 4
No, I would not recommend this to a friendBrand response from Product Expert
Posted .We're sorry you are unhappy with the under cabinet system. There is no AM radio on this unit, but it does offer FM as stated in the specs. For assistance with pairing your Bluetooth device please contact our consumer services team (1-888-999-4215 or [email protected]) or try the instructions below. Hope this helps!
Power On the unit.
Press the Source button and select Bluetooth mode.
Press the pair button until the Pair indicator flashes a blue light.
Using the native controls of your Phone or Bluetooth device to search for Bluetooth devices.
Select device name from pairing menu (IKB384S).
If Prompted for a password Enter "0000".
When successfully paired the Pair Indicator light will illuminate solid blue.
Select music and volume level from Phone or Bluetooth device.
- Pros mentioned:Cd player
Serves my purpose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I need as far as size for my apartment. I was looking for bluetooth capability and FM radio tuner. The bonus on this item is that I can play CDs also.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent purchase with great features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read all the reviews before I bought this item, and I couldn't believe how many people were complaining of "small text" on the buttons, or "poor sound quality", or "poor installation template"...all of which were completely bogus and unfounded. This an excellent under cabinet radio/CD player/blue tooth unit. It sounds great (it features two speakers, not one, as other posters have claimed), the mounting template/hardware and installation instructions worked perfectly, and the buttons on the remote and the unit itself are very easy to read. I even have crown molding on the underside of my kitchen cabinets that I initially thought would pose a problem with installation, but with the adjustable mounting pegs provided, I was able to fit it perfectly. There were also a lot of complaints about the radio not tuning-in properly. I was able to tune 15 stations with no problem. My favorite station wasn't coming in all that great, so I simply adjusted the positioning of the power cord in the back, and the problem was solved. (by the way, the unit now apparently comes standard with an L-shaped A/C adapter, so their shouldn't be any mounting problems with that, as other posters have indicated) I would highly recommend purchasing this unit as an under cabinet radio. You will not be disappointed!
I would recommend this to a friend Power adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The complaint I have about this product is in the design. The AC/DC power adapter comes straight out the back which limits the amount of space to mount under a cabinet and back against a wall. This should have a least been an L shaped plug into the device or mounted out the side of the unit. With the L shaped plug this would fit perfectly under my standard size cabinet (brand new 1 year ago), but with it coming straight out the back I need that 1/2 inch in order for it to fit and mount correctly. Now I am searching around for an AC/DC adapter with an L shaped plug instead of enjoying music in my kitchen.
I would recommend this to a friend- Pros mentioned:Sound quality
Decent under cabinet radio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous cabinet radio had some issues, so we replaced it with this. The sound quality is improved and the digital FM search is very convenient. My biggest complaint however, is that you can hardly see the time or station on the LCD screen. If you look straight at it, it's perfect, but since it is under the cabinet and not at eye level, items on the screen nearly disappear. The unit has also failed once so far. It would not power on and an on screen message displayed the word NO, which was really odd. I simply unplugged it for a few minutes, plugged it back in, and it has worked fine since then. If you catch this on sale, it's worth it, full price however, no.
I would recommend this to a friend - Pros mentioned:Sound quality
space saver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this item instead of a regular bluetooth player. it fits great under cabinet . plays from all our bluetooth stuff. but also pays our cd's and plays our AM-FM stations. no fussy wiring to speakers. sound clear and loud. only con is color is white. blends in with our white kitchen cabinets. but needs to be wiped from fingerprints. but does wipe clean
I would recommend this to a friend - Pros mentioned:Bluetooth
Poor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. My 10 year old one (GE ?) sounded better, but finally crapped out on me. Don't waste your time on this one. Buy the JBL Bluetooth Charge 2 speaker instead. I sync to phone and use Pandora. I just wish I could listen to my old CDs sometimes but I save that for car rides now.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for something simple and easy this is a great radio for you. You may not be able to get all the radio stations in you want. But otherwise a good product and easy to install.
I would recommend this to a friend Good overall product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. The bad is that it is impossible to read the print on the control buttons on both the unit and the remote. Should be illuminated or at least contrasting type on the wording.
I would recommend this to a friend