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Customer reviews

Rating 4.4 out of 5 stars with 6847 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,847 reviews
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and quality of service, i would do any auto geek squad replacements or repairs here. Genuinely good people working their assess off, and they installed it perfectly in like 20 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend installation at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer provides great service. He did an excellent job putting this into our van.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in-dash car stereo installation at the Waco location was top-notch. The technicians were professional, friendly, and took the time to listen to my concerns. They even considered my input on the placement of the equipment, which I really appreciated. Hands down, I’d use these technicians again for any future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my old car feel new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with our installation, making an older car feel new. The technician saw that we had purchased something we didn't need and refunded us without us even asking. He was also helpful in suggesting the best radio to purchase without exceeding our budget. If you're looking to make your old car feel newer, Geek Squad won't steer you wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician did an awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the stereo in a timely manner and made sure everything worked properly before we got the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony xav 8500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new receiver works well with my phone. The screen is large easy to install. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional, installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Pioneer car stereo with Android auto and Apple car play HD radio. I usually do the install myself, but since the installation was free, I scheduled an appointment at the same time as my online purchase, around Christmas time. My appointment was only ten days after my purchase, just after Christmas which was perfect. The install took about an hour and a half. Everything worked perfectly and sounded great. I was happy they did a great job with the installation, and I would let them do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff Installer, was knowledgeable and efficient. And once the task was completed, the Installer took the time out to teach me, how to use the new stereo system...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My truck system was sounding horrible i took it to these guys and it sounds nice! They said "we can make it sound even better, if you change the speakers." I was pleased with what they did! Love this place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cd radio is awesome, it is very easy to work and I would recommend it to all my family and friends. Joe the BEST BUY installer was awesome and explained everything and answered all my question. This technician should definitely be recognized for his professionalism and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was excellent, great service and got done ahead of the promised time. He made sure my phone and everything worked properly with the new radio as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient service. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my radio did an awesome job. They also went through the radio with me when they were done and made sure I knew how to operate it. They made sure my phone was hooked up also. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Eval on Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep told me that the Tuscaloosa store really let me down on the prep work for this installation and said that he could install it, but I would not be happy. I really appreciated his honesty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan is a great intaller,second one for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan goes out of his way to keep you informed. He makes sure you are satisfied and everything works before you leave. If for some reason something is not right, he will work until it’s working as it should. Both installations he has done for me look like factory installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Radio!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality as well as the best customer service around, no joke at all.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that install my radio and back up camara did his job very professionally and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took out the old stereo and installed a blue tooth with a nice screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual this is not the first time i had an installation by geek squad. Very perfect and very knowledgeable in his field sorry forget his name hed a tranist connect van and a 2006 F150

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this installed in my truck because we didn’t have a back up cam and gets difficult parking sometimes. Upgrade my stereo for the screen to have for backup. Good job Geek Squad

    I would recommend this to a friend