Customer Ratings & Reviews

The installation process was great. The installer was nice and very knowledgeable. He installed it in less than an hour.

Eric was terrific. He did an outstanding job troubleshooting an issue the sales personnel failed at. Installation and explanation of product use was on point.

Levi was very polite and very knowledgeable. He answered all my questions.Let me know my turn signal bulb was bad and I had a bad speaker.He did everything perfect.A pat on the back is warranted

The technician did a masterful job of installing my JVC Digital Media Receiver and backup camera. Only one word to describe it. Professional. The job looks as good as if the equipment was installed by the manufacturer. All wires are neatly hidden and everything works. Based on this first experience, I would definitely recommend the Geek Squad installers at Best Buy.

Geek squad did an excellent job with installing my car stereo,and showing me how to use it.

The guys are pretty nice over there at geek squad. Hoping I don't have any reinstallation issues with my pioneer stereo that went out after 2 years..... The original installer was a bit fussy and didn't end up putting my stereo back in..... Which wasn't right considering he did all the work. Like I said the guys are pretty nice over there and I'm hoping I have no issues with the reinstallation.

Trevor at the Abilene, TX location is a lifesaver and a miracle worker! I brought my car in for a stereo install after finding the previous owner had chopped off every wire needed. He had the new stereo installed in under 3 hours, including the backup camera! Labor charge was incredibly reasonable too.

My last review of a glitchy stereo has now been redeemed ! I brought my truck in today to get a replacement stereo installed at the suggestion of the tech . I appreciate the prompt service and looking forward to having a trouble free system in place ! Thanks again to Best Buy Car Audio for stepping up and doing the right thing !

Love the stereo, all my apps work great and rearview camera is excellent!! The young lady who installed it was awesome, friendly and helpful on showing how to operate it!

My experience with Best Buy installing my radio in my Corvette was $150% satisfaction the guy knew exactly what he was talking about he was kind and friendly and it was the best experience I've ever had in my life with Best Buy

Amazing quality as well as the best customer service around, no joke at all.!

Technicians Randy and Paul at BB at The Avenues store in Jacksonville, Florida was 2 of the coolest guys that I’ve had servicing my vehicle. They both were very friendly, kind, courteous, polite and very professional. They explained to me how my new audio system works and made sure that I could operate it properly. Two thumbs up for Randy and Paul at BB at The Avenues Store in Jacksonville, Florida.

I had geek squad install my Sony stereo with  car play. He did a great job in less time he estimated. The job looks professional and all works as it should. Once finished showed me how to use the  car play with my iphone. All in all was a satisfying experience.

Has radio, blue tooth, usb, hands free phone functions. My problem withh this product is that it has no on/off button

Hello mounted my car stereo and speakers for my Lexus and I'm grateful for the patience and accuracy will keep shopping at bestbuy

I used the Best Buy on Independence near I264. The installer took the time to answer all my questions and did great work. I was very happy with the customer service and you could not beat the price. If the radio is over 200.00 insulation was free.

installer was quick easy to talk with and inform me of how the process would go. I also like the fact that he gave me an option and we were able to think about it although we couldn’t do it at that time. I wish I had put the rear camera in and finish the package. Great job and nice to work with.

Nice and clean the stereo sound awesome, the combination that was put together and recommend by your technician is excellent. Bringing in another Cherokee for the same equipment. Thank you best buy!

Radio in Jeep installed perfectly no issues & love the touch

Service Tech was friendly, knowledgeable and efficient. He gave an installation deadline that he met that deadline without a hitch.