Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,848 reviews
  • Rated 5 out of 5 stars

    Sometimes the second times the charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a horrible error on my appointment which was set on line and upon arrival at location found to be non existent. After negotiations to re-set the appointment I was greeted by Ireland Wienker, Auto Tech. She was professional, considerate of the pervious error made on line and promised professional results. Upon pick up all was done as expected and her promises were fullfilled! I would recommend anyone in Bellingham use her as their contact. The Manager Darren was also consulted and I found him on the floor not hidden in an office. He was very personable, and professional in making sure that my experience was going to be one that I would appreciate. It was good to know that no hollow promises were made just good sound business ethics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician is very good no isue and very freindly and I recommend to my freind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talented Installers, Poor Website

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please read full review: I am giving 5 stars because Matthew Griszkauskas who installed the unit did a fantastic job and was incredible to work with. I do not know how these reviews affect the installers. As far as the process goes - DO NOT ORDER PARTS ONLINE! I wasted not only the installers' time, but mine because the online system does not properly match installation items required for your car. Not only that, but it does not suggest ALL of the installation requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays to Have the Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are pretty nice over there at geek squad. Hoping I don't have any reinstallation issues with my pioneer stereo that went out after 2 years..... The original installer was a bit fussy and didn't end up putting my stereo back in..... Which wasn't right considering he did all the work. Like I said the guys are pretty nice over there and I'm hoping I have no issues with the reinstallation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job installing my stereo in my car would recommend this company to install stuff. He explained everything he took his time to show us the radio would always recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians Randy and Paul at BB at The Avenues store in Jacksonville, Florida was 2 of the coolest guys that I’ve had servicing my vehicle. They both were very friendly, kind, courteous, polite and very professional. They explained to me how my new audio system works and made sure that I could operate it properly. Two thumbs up for Randy and Paul at BB at The Avenues Store in Jacksonville, Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear service by Jeremy. Very proficient at installing receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stereo in my 2010 Truck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a stereo in my old truck. This was a great investment for me to listen to my music using blue tooth. The GQ installer was professional and kind. I would not hesitate to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alpine and Kicker Install 72 Chevelle Convertible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kris and the team at the North Naples location were courteous, competent, and professional. It was the right shop for my needs when two other shops couldn’t be bothered. The purchase was straightforward and no bull. I’m grateful for their help and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same title if you’ve been reading mine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a horrible experience with the install at my local Best Buy, Covid hit. Take the pandemic out of the equation because that’s life, the $ I spent to upgrade a horrible Jeep JKU stereo, the items bought from the experienced sales person which only worked for 9 days because the items weren’t compatible so of course my trusted sales guy took me for a fool because why would the customer expect the 1K dropped work properly and then the 1 year installation fee for further jobs all for naught....then Covid eases up and I have Best Buy’s managers tell me they can’t help me because they don’t have techs, installers anymore, they didn’t give a bleep Even after they told me nobody in Best Buy land can help me I drove by another Best Buy and just seeing the company name hyped me up and ready to blow I walked in and the installers at Marlboro Solomon Pond Mall weren’t dead like I was told and he not only got me the right gear, reinstalled it did an excellent job like a boss I jus looked for his name he gave me a business card but I can’t find it otherwise the dude would be hearing his name for all a Best Buy land as I am truly grateful that not all people are phonies Copying and pasting the review cuz I’m serious there was only 1 person who fixed my problem Still looking for his name cuz I don’t want someone else undeservingly getting the credit cuz this is a long bleep review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a masterful job of installing my JVC Digital Media Receiver and backup camera. Only one word to describe it. Professional. The job looks as good as if the equipment was installed by the manufacturer. All wires are neatly hidden and everything works. Based on this first experience, I would definitely recommend the Geek Squad installers at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Stereo Install - Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. My son had a pioneer sterio installed. The website goes through a compatabilty process and provides the parts you need. The installer advised that we needed another canle that was not suggested and had to run through a bunch of issies to get everything working. He was patienr and did a great job. My son is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh is fantastic! Timely service, and very friendly and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience! Tech were fast, friendly, and knowledgeable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my JVC -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a JVC - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver with Rear Camera input online but had lots of questions. The GeekSquad install pros walked me through, made recommendations and suggestions, and answered all my questions. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Stereo purchase and installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a car stereo from Best Buy, the installer did a great job. the service of the salesman was very professional. I would highly recommend to friends and family. Love the service. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Redemption

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last review of a glitchy stereo has now been redeemed ! I brought my truck in today to get a replacement stereo installed at the suggestion of the tech . I appreciate the prompt service and looking forward to having a trouble free system in place ! Thanks again to Best Buy Car Audio for stepping up and doing the right thing !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great replacement for my broken sound system. I wish it wasnt so sunken into the dashboard of my 2015 Subaru Impreza but other than that I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installed My Car Radio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Car Instillation service was excellent and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Inatallers Around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers at the SLO auto installation bay as some of the best I've seen. They've really helped me plan out my next steps and the aftermarket radio look like it came like that from the factory.

    I would recommend this to a friend