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Customer reviews

Rating 4.4 out of 5 stars with 6833 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,833 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly tech and extremely helpful. My install was going in a 21 year old vehicle with very limited parts availability. He did a great job and was very careful. Also a big help in walking this old man through the controls of the new unit. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes the second times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a horrible error on my appointment which was set on line and upon arrival at location found to be non existent. After negotiations to re-set the appointment I was greeted by Ireland Wienker, Auto Tech. She was professional, considerate of the pervious error made on line and promised professional results. Upon pick up all was done as expected and her promises were fullfilled! I would recommend anyone in Bellingham use her as their contact. The Manager Darren was also consulted and I found him on the floor not hidden in an office. He was very personable, and professional in making sure that my experience was going to be one that I would appreciate. It was good to know that no hollow promises were made just good sound business ethics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Redemption

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last review of a glitchy stereo has now been redeemed ! I brought my truck in today to get a replacement stereo installed at the suggestion of the tech . I appreciate the prompt service and looking forward to having a trouble free system in place ! Thanks again to Best Buy Car Audio for stepping up and doing the right thing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional install, very clean look afterwards. They called me in shave to confirm all the parts and procedure, and were even able to move the appointment for earlier time. I'm very satisfied with the result. The only drawback I would call out is an extra fee for making steering controls work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff in Saginaw Michigan is exemplary and always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our radio and installation. Taylor was very knowledgeable and helpful with all our questions. Quality work . I will definitely be bringing my other vehicle in for a radio installation with Taylor .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aftermarket touch screen stereo, they were able to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work. The gentleman who did the installation work were extremely professional and fast. They did a great job. Answered all my questions and ensured my new radio met all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job of installation. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He’s the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor at the Abilene, TX location is a lifesaver and a miracle worker! I brought my car in for a stereo install after finding the previous owner had chopped off every wire needed. He had the new stereo installed in under 3 hours, including the backup camera! Labor charge was incredibly reasonable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Infotainment replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced inbuilt infotainment with Kenwood in my Ford. Installation was flawless and good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, polite and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was super helpful and even stayed after his shift for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We want make sure your happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before even starting the install they were very straight forward on the pros and cons with the type of install and shared thoughts and recommendations which was greatly appreciate. Awesome consultant work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our 2nd Work van Stereo SXM Bluetooth upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was efficient to the point that I didn't get all the work & emails done that I planned to do while I waited. This is the 2nd work van I've had them do. It's well worth the time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did great. I had them install a radio they recommended. They help match my phone blue tooth and away I went. Only problem was that after a call the radio would not come back on. Brought it back for a more expensive model and it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad to the rescue again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did great and setup everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was quick easy to talk with and inform me of how the process would go. I also like the fact that he gave me an option and we were able to think about it although we couldn’t do it at that time. I wish I had put the rear camera in and finish the package. Great job and nice to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my Pioneer DMH-W4550N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with My Pioneer DMH-W4660N. It looks very good on my dash and getting use to maneuvering with the different apps and the support of Geek Squad's assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and honest people, they refund the items that were not used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stereo-install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and eager to educate me on what his process was, and how the stereo worked. The craftsmanship was excellent, and the work was done in a timely manner.

    I would recommend this to a friend