Customer Ratings & Reviews

I have to give great kudos to Jeremy the tech who installed my equipment in my 2013 Corvette. Jeremy actually emailed me a week before to confirm everything that needed to be done, advised of some changes he recommended for a more professional install. All of the items I had were purchased over time, my main concerns were having a backup and front view camera since I have a low front splitter and want to avoid hitting curbs. The back up camera is so convenient Nd helps dramatically backing up. He installed the front camera and looks very professional. The rear was done very professionally as well BUT the camera had a lot of noise and distortion which Jeremy recommended to swap out for a new one and bring it back. He installed my sync cable and Bluetooth mic. I would absolutely recommend Best Buy Geek Squad car stereo installation. I will be going back to have my door speakers and rear speakers replaced as well as adding an amp soon. Jeremy spent a lot of time going over options and making sure I will have a superior system. I can’t say enough good things actually. 10 stars

Trevor at the Abilene, TX location is a lifesaver and a miracle worker! I brought my car in for a stereo install after finding the previous owner had chopped off every wire needed. He had the new stereo installed in under 3 hours, including the backup camera! Labor charge was incredibly reasonable too.

Very friendly and efficient service. Very professional and knowledgeable

The employee that install my radio and back up camara did his job very professionally and in a timely manner.

Very friendly tech and extremely helpful. My install was going in a 21 year old vehicle with very limited parts availability. He did a great job and was very careful. Also a big help in walking this old man through the controls of the new unit. Highly recommended!

I purchased a car stereo with a back-up camera to be installed in my car. I also wanted the installation to include my car's steering wheel mounted controls to be used too. This was a stereo that had an LCD touchscreen, HD radio, CD/DVD player, MP3, Android Auto, Bluetooth, and various other features. I had to have the stereo hooked up with a microphone to be used with my smartphone, the backup camera, cable to connect my smartphone, the steering wheel control hookup, and the stereo itself in the dash. Mitch, the installer did it with precision and accuracy, in the allotted time set for the appointment. He then tutored me on how to use all of the features of the new stereo, so I left there with confidence on how to take advantage of the myriad complicated aspects of this new stereo. I had this installed in an older car and now it feels up to date like newer cars with this amazing stereo. I highly recommend using Best Buy's auto techs to install any stereo you might purchase as I think having my husband install it would have been difficult for him to do the necessary wiring especially with the backup camera, steering wheel controls, and microphone. Thank you so much Mitch for your excellent service!

I used the Geek Squad service to have a double-DIN cart stereo installed in my Honda Fit. Prior to the installation, the technician took the time to explain where the different ports and the mic were going to be located in the car. He listened to my preferences and executed the work as I had asked. The installation took two hours and, unfortunately, the stereo that I had purchased was defective. The technician asked me what I wanted to do: either keep the defective unit (no thanks!), have my factory stereo reinstalled, or pick a different deck from their stock. Since I had scheduled this installation 3 weeks earlier and that the next available date would push me back 3 more weeks, I decided to select one the units available in the store. The technician patiently described the different models and performed the exchange. The second install only took 45 minutes. When I returned to the store, he demoed the new unit, showing all the features. The work was clean, similar to a factory install. I'm grateful to the technician who accepted to squeeze the installation of this replacement unit on the same day, between two scheduled appointments.

Excellent service and fast turn-around. Daniel was super helpful on Father's day Sunday and fixed our issues with a prior radio reciever aftermarket installation from another provider. Great service and very knowledgeable and friendly! 5 Stars!

installer was quick easy to talk with and inform me of how the process would go. I also like the fact that he gave me an option and we were able to think about it although we couldn’t do it at that time. I wish I had put the rear camera in and finish the package. Great job and nice to work with.

The agent installed a stereo in my old truck. This was a great investment for me to listen to my music using blue tooth. The GQ installer was professional and kind. I would not hesitate to go.

He did a great job installing my stereo in my car would recommend this company to install stuff. He explained everything he took his time to show us the radio would always recommend this.

The Geek Squad guys installed my new Kenwood Radio and al it's components so that I have navigation on my radio screen. There was a problem with the radio sound when I turned the volume even halfway up so I went back, worried I might need to buy new speakers. The man who had installed my radio recognized the problem after hearing it for only a few seconds and in less than an hour, he pulled that radio out and installed another new one. Now I can turn the radio all the way to full volume with no distortion at all! The Geek Squad guys at Tiffany Springs Best Buy are AMAZING!

I had another great Geek Squad installation done by Best Buy! The technician was friendly as always and did a great job on the install.

This has been a great replacement for my broken sound system. I wish it wasnt so sunken into the dashboard of my 2015 Subaru Impreza but other than that I like it a lot.

I bought a car stereo from Best Buy, the installer did a great job. the service of the salesman was very professional. I would highly recommend to friends and family. Love the service. thank you.

The agents took out the old stereo and installed a blue tooth with a nice screen.

The workers at the SLO auto installation bay as some of the best I've seen. They've really helped me plan out my next steps and the aftermarket radio look like it came like that from the factory.

I ended up changing the pioneer for a Sony as the Sony could work the Apple Pay cordless. I’m very happy with the product so far I’ve only just got it but it’s already making an incredible difference. The technician Luke that installed it was a very professional, talented gentleman, and extremely helpful. I would strongly recommend the geek squad and look to install your system.

Installers did great. I had them install a radio they recommended. They help match my phone blue tooth and away I went. Only problem was that after a call the radio would not come back on. Brought it back for a more expensive model and it worked fine.

I recently had the pleasure of working with an exceptional technician who installed my car radio. He expertise was evident from the outset, as He handled the entire process with efficiency and precision. Not only did they seamlessly integrate the new system, but He also took the time to explain its functionalities in a clear and concise manner. He attention to detail and friendly demeanor truly set them apart, making the overall experience not just smooth, but also enjoyable. I highly recommend their services to anyone in need of a skilled and personable technician.