Customer Ratings & Reviews

The agents intall a pioneer de vive on my 2005 sienna they did a wonderful job

Patrick is fantastic. After completing the installation, he shows you any new or updated features on your system, ensuring you understand what he did and that you are satisfied.

Very helpful. Directed me to the part I needed after they informed me that they couldn't source it. Install was difficult but tech worked through the issues and was able to complete install.

Friendly and fast service, good installation of radio

Outstanding installation and service. Highly recommend.

I loved my service!!! They took me in right away at my appointment time and did the install 15 minutes faster than what I was told. The person who did the install personally walked me to my vehicle to show me exactly what he did and how to work the product. I am very happy and overall beyond satisfied with the team and their work on my install.

I bought this service but ended up not using it. I Rated it because I did have some issues. The Tech people for the most part were very professional and explained how my stereo would be a problem. However attempting to reach out to the tech people is a major headache as the bot keeps trying to redirect you to it's menu. then when it does send you to the tech guys, First you get put on a forever hold and it might not even be the right department. Then you go back on hold again while they transfer you.

This is the 2nd stereo I've had installed at this location. GREAT SERVICE

The Guys Were Very Nice And Professional. They Answered Any Questions I Had And Took Care Of Everything I Needed.

The agent installed my stereo in record time . Everything was done very well. They were also extremely polite and professional 10 out of 10 I will be back for any other products and installations

After a horrible experience with the install at my local Best Buy, Covid hit. Take the pandemic out of the equation because that’s life, the $ I spent to upgrade a horrible Jeep JKU stereo, the items bought from the experienced sales person which only worked for 9 days because the items weren’t compatible so of course my trusted sales guy took me for a fool because why would the customer expect the 1K dropped work properly and then the 1 year installation fee for further jobs all for naught....then Covid eases up and I have Best Buy’s managers tell me they can’t help me because they don’t have techs, installers anymore, they didn’t give a bleep Even after they told me nobody in Best Buy land can help me I drove by another Best Buy and just seeing the company name hyped me up and ready to blow I walked in and the installers at Marlboro Solomon Pond Mall weren’t dead like I was told and he not only got me the right gear, reinstalled it did an excellent job like a boss I jus looked for his name he gave me a business card but I can’t find it otherwise the dude would be hearing his name for all a Best Buy land as I am truly grateful that not all people are phonies Copying and pasting the review cuz I’m serious there was only 1 person who fixed my problem Still looking for his name cuz I don’t want someone else undeservingly getting the credit cuz this is a long bleep review

Great experience . I'm bad with names but all the 3 techs that assisted me were very knowledgeable and professional. The radio they installed is working perfect .

Good job, they installed it correct and fast…………………………………………………………………….

The guys were awesome. Did a great job. Told me everything about the unit that I needed to know.

Service Tech said it would take 45 minutes and it did. He was very knowledgible and professional

The staff was very helpful and very knowledgeable about the process of the installation of the car radio and very helpful with instructions

Was a professional fast and hard work he took his tile

Those guys at the Youngstown store did a fantastic job! They put a Sony aftermarket radio in my '09 Camry in just a couple of hours. I really appreciate them setting up the steering wheel controls too.

The installer did a great job installing my new JVC apple carplay and GPS in my 2020 Jeep Wrangler. Looks like it was stock. They cleaned everything up when they were three. Will definitely be back for my second truck system. Thanks a lot guys.

Install guy was efficient and got the job done in a timely matter. I didn’t have to wait around for too long before I was able to.