Customer Ratings & Reviews

Install guy was efficient and got the job done in a timely matter. I didn’t have to wait around for too long before I was able to.

The Head unit is suprisingly good for the money, i was interested in it for the meastro features that it can provide when you purchase a seperate maestro module, one thing i didnt know when purchasing is that when you get the harness for the unit your gonna have to get the one with the included speaker or you will not have turn signal or your car chimes anymore, i did not know this and on the way home from the install i had no turn signial audio or any interior chimes and i am assuming that would be the case for any idiot light audio as well, so currently a little aggravated to that point, I would love to have my chimes back

This is the first time in my life that I order (6) items from a company without any issues. Excellent job Best Buy’s. Please keep moving forward on Excellent Services!!!

The techs were awesome, very knowledgeable and helpful with friendly service

Great speakers for my truck , good install from the geek squad staff

Geek Squad is the best. Super happy to shop with Best Buy. Very friendly and quick service

the geek squad guys did an excellent job of installing all my radio gear. no issues so far

He did an excellent job on installing stereo made sure everything worked and showed me how to operate it

The install team did a great job with the installation and explained all what they did and added. They were great at giving me a call with any questions or concerns.

I did this review way too late so I wish I could remember the gentlemen's name. Anyways, the installer surprisingly did a great job. He knew what he was doing and above his job requirements by asking me certain details on how I would have liked the job done. I'm surprised to say I HIGHLY recommend Geek Squad to install head units. This is coming from a person who installs his own equipment every time and has been paid on occasion to install others. With the promotion of buying a head unit from Best Buy and them installing it for free? STEAL. Saves you time and money for sure. As a life hack for you DIY installers just buying a headunit from BestBuy, have your RCA, camera connections, ect ready to go with you at the install and they will connect it for you included. Just specify where you want those cables hanging out from. Made my install easier and I just had to route the RCA cables to the amps and camera cables to the rear view camera. Thanks!

Super good work definitely recommend the install for anything you get

Worth it! I wanted full functionality to my existing steering volume and media buttons along with my existing stock back up camera. They had everything I needed to make it happen. It would have taken me days to do it right with multiple visits to the store. Well worth it.

Very nice service, the installation was quick I went to get lunch with my girlfriend and by the time we got back it was done. No issues.

The tech was SUPERB ! My Dodge van had an odd issue with the a/c after install, but I do not believe it was the techs fault, even though he was willing to take the blame. It was a random occurrence that happened to manifest at the same time ! It resolved itself 3 days later, even after I was informed that Best Buy would compensate me for any repairs needed. No issues with the installed equipment the second time ! The first I had bad equipment from an open box purchase. This tech took everything in stride, was cheerful, respectful, friendly, and a really good, top notch tech even though it seemed like nothing went his way. When he got the replacement unit installed, everything worked flawlessly, and he really did go above and beyond his scope of work. I will gladly bring or recommend anyone to bring anything in for work in their automotive install section.

Back speakers weren't working, had to make another appointment the second installer had them working in no time. The first installer was very rude and his customer service was the worst. I love buying from best buy and this was the first time i ever experienced this.

Reynaldo was great and with full knowledge of what he is doing, he provides an outstanding customer service and does a perfect work. well done Best Buy having Reynaldo as staff member !! Thank you Rey

Installers were great and quick. In and out in about 40/45 minutes. Installation looks great.

Joey need a excellent job installing my stereo in my car.

Installation was a painless process. Tech was great and explained additional options if we wanted to purchase. Give the man a raise/bonus! Thank you!

These folks know what they are doing. Efficient. It takes time, but they get it right!!!