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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6760 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,760 reviews
  • Rated 5 out of 5 stars

    Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job keep up the good work make people happy smiling nice to people expect a person perfect performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Looked good and had no issues. Came free with the radio so I’ve got no complaints, and they managed to squeeze it in same day no apt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and done in a timely manner. The tech was very professional and knowledgeable about the product and how to use it once it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper did an awesome job installing my new Kenwood Car Receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make the appointment. Technician was knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brain was a really big help in my decision on my car radio cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of working with an exceptional technician who installed my car radio. He expertise was evident from the outset, as He handled the entire process with efficiency and precision. Not only did they seamlessly integrate the new system, but He also took the time to explain its functionalities in a clear and concise manner. He attention to detail and friendly demeanor truly set them apart, making the overall experience not just smooth, but also enjoyable. I highly recommend their services to anyone in need of a skilled and personable technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taken in on time, done promptly and well, gave me some basic instruction before I left. Efficient and pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting car stereo Everything works as it should

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and professional. Answered all my questions and did a good job. My problem is that I made an appointment and allotted 2 hours for the installation. He was the only person in the shop and spent the first hour answering other customers and coworkers questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but it could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time installation resulted in no power to subwoofer and CarPlay didn’t work(headunit specific issue), the second appointment was to check these issue but they have advised me to wait for couple more weeks to see if the problem disappears, had to make third appointment to uninstall and reinstall a different head unit. This time installation went well except one issue one of the button on the doesn’t work and I had to buy the dashboard kit again to complete the installation. Decided to live with this minor issue(steering wheel control). I’m not going there again since there is a wait for an appointment. In conclusion, I am satisfied considering the time and effort they put on these FREE installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aldil did great job on the install works great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and knowledgeable techs. Very happy with the services provided, everything works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them a challenge and they did great. They installed a stereo in my RV abd it works great. The tech was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 6 speakers and front and rear cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested installation of 6 new speakers and front and rear cameras on my 2001 Ford Excursion. I had already purchased the speakers and cameras and had already installed a new Kenwood Excelon DNX997XR head unit and Kenwood DRV-N520 dash camera myself, but broke two fingers in an accident and needed help to get the other items installed. I had already attached and run the wiring for both cameras Despite stopping by prior to the appointment to explain what work I needed to be done, the scheduled work included a full radio installation but did not have the speakers installation scheduled. On arrival for the appointment, I explained what was needed again, and he stated that the work might not be able to be completed in the time that was scheduled. He said that would try to get it all done that day and was successful in doing that. I had signed up for the Total Tech Support, so I was not billed anything for the installation. The installation was done well and I have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed installation in a reasonable time period. Only issue i had is the temperature control was not put back properly but it was an easy fix and did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I got mixed info from the various salespeople that helped me with the purchases for my son's new stereo (apparently lots of peripherals are also required), the installer at the Perimeter location in Atlanta was extremely knowledgeable and helpful. We took the bag of items we purchased to him (based on the recommendations of the 2 salespeople who helped us), and he reviewed our purchases and immediately told us which ones we did and did not need. One part we needed wasn't in stock and had to be ordered so while waiting for it to come in that week, I went to 2 car audio businesses in Alpharetta.. Both said I needed different parts (though they didn't agree on the parts needed,) and both said the parts suggested by the Best Buy installer wouldn't work. Since all 3 had mixed messages, I went back to the Perimeter Best Buy the following weekend when their part came in. I wasn't very confident that the stereo would actually be installed since both of the other businesses said I needed different parts, but the stereo was installed in record time, and connected to my son's steering wheel controls and the backseat DVD. I intentionally waited several weeks before writing the review but everything has continued working perfectly. Turns out the Best Buy installer knew better than the "pros" and beat their prices. My recommendation - go to Best Buy but skip the salespeople and go straight to the installers to find out which parts you really need for your vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys installed my in dash stereo very quick and very professional. Answered all my questions and the end product was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and they actually called me because there was a cancellation and let me come in early which was great. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and did a great job. Very friendly customer oriented.. definitely knew what he was doing

    I would recommend this to a friend