Customer Ratings & Reviews

Made my car feel so much better and newer love it!

Purchased a new digital receiver for my older car at a great price. Scheduled installation the same day. Totally amazed that unit was installed perfectly as if the car came out of the assembly line. In addition unit was installed in no time. Highly professional service.

It took only 1 hour and worked perfectly, would definitely recommend.

Installation went perfectly. Associates took the time to answer all my questions and even show me how to program the radio and pair it with my phone. This radio replaces my original 2013 one.

Great install and a plus that they set up the sound equalizer!

I’m sure it’s going to be good. I’m not really into loud music anymore , I love a quality sound.

Super easy install, replacing my car stereo. I was updated often and then was thoroughly shown how to use the new stereo

They installed a new receiver for my truck, fully equipped with a reverse camera and many options, plus a Pioneer receiver with a nine-inch screen, Android auto, Apple CarPlay, Bluetooth, digital media. It was a very good, high-quality, professional installation. My rating is five stars of five. I highly recommen service. I have been coming to Best Buy for many years. A great quality of service and attention in a few words, the best.

The radio installation tech was helpful with any questions I had with the install. He was super courteous and took the time to show me the features on the stereo I purchased after he put it in. It took a little over an hour and he did an excellent job with the placement of the microphone and USB inputs. Overall it was a great experience and would recommend this for anyone purchasing a new head unit from Best Buy. The only issue I had why I didn’t give 5 stars was that the parking break wire that needed to be hooked up to use the video streaming on my unit was not hooked up nor was the wire for my interior light dimmer to control the illumination on the unit. This might be due to not having the wires to hook up to (parking brake,etc) The service was great regardless and the sound and features are exceptional.

Tyler was very communicative and helpful. He wanted to understand my concerns and addressed them.

Excellent and timely. Especially after two previous horror show of attempts. To make it even better, my install was completed much quicker than previous install. I may upgrade my speakers eventually and I already know where I'll be going. Right back to Best Buy

The radio was installed quickly, but had issues with my supplied radio where we couldn't get the back up camera to work.

Big shoutout to Chris and Brad for installing my Alpine ilx-w670 in my 2012 Accord. The service was awesome! They were very attentive, knowledgeable and went out their way to fix a couple things from a prior installation in a different location. They were very accommodating, and I would book my next appointment with them on my next service if I can in the future. Thanks again guys for the service and great conversation, peace.

I went from winging it (see picture 6) to the reall thing and its great! Overall I'm highly satisfied brings my 04 trailblazer into 2020 and with much better sound! The product is satisfactory Better than what I had and perfect add on To an older vehicle! Android auto works great and the back up cam is great to have feels like something this vehicles should have came with! The microphone's pick up is excellent replying to text messages and talking to the navigation and phone calls have been great! The installer went above a beyond he even fixed a part of my seat that was loose.

Super awesome love the radio and the install at Best Buy was awesome and seamless and easy and the guy was super helpful and did an amazing job. Love the flush mount radio was worth every penny

The customer service of Geek Squad is great in all aspects except for the wait time. I had to wait a long time to get an appointment, and one time I was rescheduled from my original appointment because the Geek Squad technician was busy. However, I got two free in-dash radio installations from Geek Squad because I had to return the stereo once. The technician also did a good job at doing a custom work to make the stereo fit better in my car, something I might not be able to do myself.

The gentlemen at this Best But are very nice and helpful even those who greeted me in the front of the store. The man who installed my CarPlay was super fast and demonstrated how to use all the features. I’ve had my CarPlay for a month now. The mic, steering wheel buttons, radio all work perfectly. I was very satisfied with the staff and service 10/10.

Installation was superb guy made it look effortless. It was done so neat I’m super impressed oh boy I didn’t get his name to mention it lol my installation was done at bayshore Best Buy I gotta say he’s the best I definitely definitely recommend his work and that’s where I’m heading to re-do my other car. Thank you Best Buy for always being awesome.

The installation went okay but i had a couple issued with the gps on my car sometimes it fricked out for no reason saying the i was in other street when i was not and i got lost a couple times

My 2016 Jeep Patriot was in need of a touch screen radio with satellite capability as I am a SirusXM subscriber. The Kenwood 7in touch screen with back up camera was the extra tech I was looking at making my ride more up to date. The Kenwood deck with SiruusXM receiver and the steering wheel control along with the back up camera were all purchased on a Saturday and by Monday I was able to get in for the install. The professional installer stated this would take about 3 to 4 hours. The complete install only took 3 hours and I was back on the road. The installation looked like it was factory installed as it all was a seamless match and everything worked flawlessly. The installer showed me exactly on how everything would work. Top notch installers at the Menomonee Falls WI location.