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Customer reviews

Rating 4.4 out of 5 stars with 6833 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 6,833 reviews
  • Rated 5 out of 5 stars

    Brought our family car into 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a receiver as well as a back up camera to our 2011 Tahoe. The technician installed flawlessly and everything works great. Retained all factory controls with new receiver. The technician was friendly, knowledgeable, and did a great looking install with no issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team rocked!! Installing my new radio in my old truck. It fits perfectly and sounds incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing truly, gave very good advice, all around wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sub installed in my car for a little bass and it did what I wanted it to do. Not too much but perfect for me. Ngl it did take a while, but the job was flawless and with factory radio. I gotta get them door speakers swapped out next. Geek squad it is!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job with the installation and explained all what they did and added. They were great at giving me a call with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service ever received

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reynaldo was great and with full knowledge of what he is doing, he provides an outstanding customer service and does a perfect work. well done Best Buy having Reynaldo as staff member !! Thank you Rey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for Car Audio - Installation Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new stereo and even connected my backup camera that I purchased off Amazon for an additional fee. Very flexible, listened to my concerns and answered all my questions. I am very pleased with my new stereo and backup camera for my sons truck. He has Apple CarPlay and a backup camera on his truck now. No excuses to mess around on his phone and not see what's behind him while backing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and very knowledgeable about the process of the installation of the car radio and very helpful with instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician with very good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable in mobile audio installation. Installed the car deck within 2hrs time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys Were Very Nice And Professional. They Answered Any Questions I Had And Took Care Of Everything I Needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded car stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Job well done. Loving the new Bluetooth stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guy was efficient and got the job done in a timely matter. I didn’t have to wait around for too long before I was able to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android Auto JVC head unit in a 20 year old truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a JVC head unit with Android Auto, install kit, and installation. The installation was completed as schedulednand all works well. The only issue, and the four stars, is that there were several tweaks needed when I checked the install. The angle of the screen had to be adjusted to align to the new dash kit, and the USB cord had to be rerouted to work better. The technician was very willing to make the changes and was very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation of my radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service, the installation was quick I went to get lunch with my girlfriend and by the time we got back it was done. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents intall a pioneer de vive on my 2005 sienna they did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. Did a great job. Told me everything about the unit that I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech said it would take 45 minutes and it did. He was very knowledgible and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Brandon at Best Buy,Marlborough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car Audio Installation Service came free with the Planet Audio Wireless CarPlay device purchase. Kudos to Brandon at Best Buy, Marlborough who installed the CarPlay device on my 2016 Corolla S as well as enabled the Back-Up Camera and the Steering Wheel Controls. He helped me find the right SWC (the PAC SWI-CP2) for my 2016 Corolla S. Also, he made my existing Back-Up Camera work with the Planet Audio CarPlay device without any additional aftermarket harness. Note that the SWC device (price depends on the device needed for your Car and CarPlay Device) and installation (USD 65) comes with an additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply great service as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work! Highly recommend to anyone looking for quality material!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a painless process. Tech was great and explained additional options if we wanted to purchase. Give the man a raise/bonus! Thank you!

    I would recommend this to a friend