Customer Ratings & Reviews

The installer Sidney at the Folsom Ca store did an excellent job installing my new kenwood 5707S into my old 1997 chevy silverado using a custom after market Metra dash face, lined it up perfectly, and installed new kicker-ks speakers. It looks and sounds great! She also went one step further and put a couple new door panel pins on i had so my door panel is nice and tight. Thank you Sidney for the excellent install.

Technician was professional, courteous and knowledgeable. He walked us through the process as well as how to use the features on the device

Car Audio Installation Service came free with the Planet Audio Wireless CarPlay device purchase. Kudos to Brandon at Best Buy, Marlborough who installed the CarPlay device on my 2016 Corolla S as well as enabled the Back-Up Camera and the Steering Wheel Controls. He helped me find the right SWC (the PAC SWI-CP2) for my 2016 Corolla S. Also, he made my existing Back-Up Camera work with the Planet Audio CarPlay device without any additional aftermarket harness. Note that the SWC device (price depends on the device needed for your Car and CarPlay Device) and installation (USD 65) comes with an additional cost.

Installed quickly and professionally, would recommend

Excellent techs installed my radio. Patient, courteous, prepared. Ensured I was completely satisfied with the product.

Did a fantastic installation of an aftermarket in dash stereo and back up camera.

My installer was great at his job and his customer service skills.

Great experience with the install of my car stero.

The installer was profesional and had a great attitude and was friendly. He did a great job and did not scratch or damage my car when doing the install. It looks factory. The only complaint I have is that he was unable to get my steering wheel controls to work. The equipment I purchased is supposed to retain those controls but he couldnt get them to work. Not a big deal in the grand scheme of things but some people would not be okay with it. Overall a great value and am happy enough.

Josiah was great. He is very knowledgeable and was able to handle my returns that the call center wasn’t able to do. I wish I could have contacted him at the store earlier. I have his card now and will contact him directly with any questions or issues with the radio in the future.

So I had an appointment that was a month out and I had that itch you get when you have a brand new stereo and have to have it installed ASAP! So I checked in with the Geek Squad installation expert, gave him my number. He had a cancellation the next day and I was there like grease lightning. He told me he needed two hours for the installation. I went and got a bite to eat and before my food was ready I got a call from Best Buy saying that my vehicle was ready for pick up. It didn’t even take a full hour.

Great all-around experience. Very friendly and professional.

Great work! New Audio unit, speaker and back up camera on my old 2002 4Runner.

The dash board is good but the camera was not install if it is fit that was good

I've used Best Buy's car audio install service several times and have been very happy with the outcome.

My install was timely and seamless. I appreciated how honest the techs were in explaining if I needed a kit or not. They were informative and helpful.

Upgraded the head unit on my 2005 Ford Taurus. Went from a Kenwood Exceleon KDC-X998 to a Pioneer AVH-3500NEX. Both are single DIN stereos but the pioneer has more modern technology. It has a 7” flip out screen that allows a backup camera hook up and also features Apple CarPlay. Install took about 3 hours, which included swapping out the radios and installing the backup camera. The Geek squad installers were also kind enough to give me a Bluetooth mic cable for free since I didn’t have one for my new radio. I purchased the items online not at BestBuy. I had Geek Squad install parts since they have a killer warranty. Great service!

At first I was worried about a different technician working on my car, as I already had trusted a different technician with my previous car and he was AWESOME! The technician at the Commack store who worked on my car was Chris. All I can say is WOW! I cannot say enough great things about him! He was super personable and polite. Very, very knowledgeable with car installations too. I knew my car was in good hands after our consult. (Which he made time for on short notice when I walked in without an appt.) Everything was done with professional precision too. I got my in-dash radio receiver installed, along with XM Radio. He also installed the steering wheel controls. And lastly, he installed my back-up camera. He surpassed my expectations by getting all of that work done expediently as well. Thank you so much, Chris! You rock!

No issues with install, no broken clips or sections of the dash. I have a 2007 vehicle, and Payton took amazing care of it while taking everything apart for this job. System going strong after a couple months now, the wiring was installed cleanly and Payton (in Grand Junction, CO) did a killer job on the total system.

Appointment was scheduled in advance. Employees were quick and efficient with the install. Had an issue with the 12v outlet after install but they fixed it for me. Great job and service!