Customer Ratings & Reviews

Katie was wonderful. She worked so hard to get us in when we had to cancel due to snow.

Installed a replacement radio that has a HDMI port but they didnt know what cord worked with it. They guessed and I spent 30 dollars on it and it was wrong. Come to find out after much searching for the right one. It works now and only paid 6 dollars well really 36 I guess

The guys that installed the stereo equipment; did a great

The installer did a good job. The scheduling process was easy.

I love the installation except I can no longer open y trunk on my truck after the installation. I can only open the window to the trunk. I’m not sure what happened. I didn’t notice until I went to open my trunk. The techs who did the installation had great customer service though.

Rob and his team did an amazing job installing all of our new stereo equipment in my sons truck so he could leave for college. Really appreciate the last minute support, attention to detail, and awesome sounding system. Highly recommended.

Installer Deandre is the man! As with any service place your experience is going to depend on who you deal with. Luckily I worked with Deandre who did an amazing job with my car audio install. I would not be surprised to one day see this guy own his own business if that’s what he wants to do. He is very knowledgeable and passionate about his work. Overall Geek Squad services and protection have served me well over the years you really can’t go wrong overall.

Javier is the best audio guy I have ever worked with. He is fast, knows what he is doing, and so easy to work with. He is a true professional.

Installation of single den pioneer NX unit. Took a little over two hours, but it was before the store open and the staff was friendly enough to pull me out a chair and let me sit there since I was from out of town Big shout out to the guys out in Jordan Creek for doing the installation of my car You guys have been great and back

They did great, super quick and works great! Highly recommend.

My sales associate suggested we consult with the installation team to make sure I purchased a unit that would work best in my older Yukon. I was replacing an older Pioneer unit. After asking some questions they recommended the Alpine unit based on needed features and price. They made some suggestions to keep costs down, too. I wanted a new backup camera so they booked extra time in case that proved challenging. They were ready when I came in and finished the installation a bit early. It all looked solid and tight. Everything worked beautifully. The fellow offered to help me pair my phone but I like doing that stuff so I declined. Both installers were super nice and East to work with. This is our third car stereo system purchase and install with Best Buy and it won’t be the last. Well done!

They did a great job and got everything done! The unit works great. It is an upgrade for me with new features I'm using every day--

Excellent service. Only way to up if you need quality help.

Very nice and charming person easy to talk to works quickly

I'm rating this with 3 stars because I was charged with this installation twice once with bestbuy online and again when I scheduled the installation. The best thing about this is Marcus B. saw thus and corrected it. I deeply thank Marcus for correcting this.

The tech was very nice. Got it done quickly. Looked and sounded great.

Done quicker than expected abd everything was clean and looked good. Works as expected.

Easy to use .. love it cause radio is not good anymore .

Issues came up with the product manufacturer that the tech in the installation bay took initiative to look up and research to fix it to continue. Other install shops would have just said sorry and have the customer do the leg work and get the parts needed. The best buy tech did all the leg work and even found better ways to not have problems down the line. Assured me that if any issue does come up to call him directly and it would be resolved at no extra cost. Not only will IIIstick with best buy I will recommend them to everyone I see. Awesome job!!!!!

Very knowledgeable, very fast with the install. Very good service.