Customer Ratings & Reviews

The guys did a great job installing this nice Kenwood , replaced my dated cd/cassette player and it looks like it came with the vehicle, very professional.

Installation was a painless process. Tech was great and explained additional options if we wanted to purchase. Give the man a raise/bonus! Thank you!

I was extremely happy with the fact that John from auto installations in Best Buy Santee, Ca was able to help select the parts as well as handle the installation so that the existing functionality of the steering wheel controls continued to function seamlessly. When he was unable to determine from the literature which of 2 possible harness kits were appropriate, he had me buy both and promised that he would refund the cost of the unused part. This kept the installation on schedule and the the steering wheel controls worked flawlessly. The refund for the unused part was processed immediately upon installation. Great job John!!!

Install guy was efficient and got the job done in a timely matter. I didn’t have to wait around for too long before I was able to.

The installers were professional and courteous. The main installer was experienced and walked me thru the installation and the final product was a great stereo, great workmanship, and great service putting in a dbl din alpine stereo in my 1994 Ford Mustang Convertible. Well done Best Buy!!!

The car audio Geek Squad team in Palmdale is the best. We have used them a couple of times and their service is amazing. They always ensure that we have what we need, leave the cars mess-free, and when they see us in the store later, ask us how the installs are working out. They have been great at recommending products as well, keeping us from buying more than we need or can support for our applications.

They were very knowledgeable and also advised concerns with steering wheel buttons. They suggested a slightly different model that didn’t have know issues with the steering wheel buttons.

The installer was absolutely amazing!!!!! His knowledge and his attention to detail was incredible!!!!

Very nice service, the installation was quick I went to get lunch with my girlfriend and by the time we got back it was done. No issues.

Installation was great. Looked good and had no issues. Came free with the radio so I’ve got no complaints, and they managed to squeeze it in same day no apt.

They did a great job and done in a timely manner. The tech was very professional and knowledgeable about the product and how to use it once it was installed.

I don’t know the guys name who did mine, but he’s was the kind of guy you knew immediately was good at his job and there wouldn’t be any issues. Sure enough, 90 min later I left with a perfectly flush, new stereo and a pair of new speakers. Six weeks later, no issues at all. So yea, I would highly recommend this service if they’re all like him.

The Guys Were Very Nice And Professional. They Answered Any Questions I Had And Took Care Of Everything I Needed.

I bought my in dash stereo somewhere else and had the Geek Squad install. They did a pretty good job. At first when I told them I want all my remaining factory stuff to still work they said no that it probably would not. I bought the wiring hardness so that it would. So even though they were not familiar with this unit they got it figured out and everything works great. I would have given them 5 stars but two days after install my panel popped off and wires was hanging down. I fixed it my self. No problem.

The guys doing the installs are really great! Made me feel at home, did good professional work!

Installed a replacement radio that has a HDMI port but they didnt know what cord worked with it. They guessed and I spent 30 dollars on it and it was wrong. Come to find out after much searching for the right one. It works now and only paid 6 dollars well really 36 I guess

Outstanding service , the staff were very knowledgeable.

The team rocked!! Installing my new radio in my old truck. It fits perfectly and sounds incredible

I forgot the name of the man who works at the installation bay but he is super nice and reliable. This is the second time he installs something in my car and it is done well and in a timely manner.

Very good attention to detail and got the work done quickly and efficiently with no problems.