Customer Ratings & Reviews

The install guys installed my in dash stereo very quick and very professional. Answered all my questions and the end product was great.

Jay was so helpful and did a great job with my backup camera and radio install! He took time after installing it to go over all of the features and helped me with setting up the Bluetooth. He took his time on it, and it looks great. I recommend getting services done here!

The agents replaced a 7 year old Kenwood with a new Kenwood. I set the appointment up online and then a agent called me to go over what all needed to be done. I ordered some parts, that they thought would be needed, and had them delivered to me and brought them to the appointment. They went over what I wanted again when I dropped the car off and kept me informed throughout the install. When I picked it up they went over everything with me and answered all my questions. They did not need the parts so I returned them with no problem.

Great service! They installed two different stereos in my car. The first one was installed and just wasn't very happy with the volume button so I upgraded and they scheduled me for another appointment to take out the one and install a new one. They make sure to explain how everything works on the stereo and answer any questions that you may have. Very pleased with their service and highly suggest paying the 200 dollars membership for free installation for a year. Totally worth it and can be used on any vehicle you need done.

Instalation was a little difficult to set up online so i had to go into the store. From that moment on, things were smooth. Intaller was professional and the care for the vehicle was outstanding. The installer kept me informed throughout the install.

The agent/technican was very friendly and professional and made sure to do a good and clean job we appreciate his service.

We recently purchased a new Kenwood stereo deck from our local Best Buy. It came with free installation from the Geek Squad. They called me immediately to set up an install date. Installation was done very well and it looks and sounds great in our vehicle. We are very happy with the service we received.

The agents installed a new car radio. The customer service was great and they even moved up my appointment, which I really appreciated on a Sunday evening. They did such a good job that they Pointed out issues with the previous installation - for which I paid $400- and got me up and running, using all of the features from the radio they I previously was not using due to improper installation. I would highly recommend and plan to go for them for any future installations and services that they offer.

Initially, there was a hiccup with parts so my original install date was missed. However, after speaking with the install manager, he was able to identify the problem with the parts and come up with solutions. It was obvious he truly cared about my experience and it turned a frustrating mix up into a pleasant overall experience. THANKS PAT!

Very helpful & knowledgeable. I got a shoddy system on Amazon, and rather than just installing it, the serviceman warned me that it was bad quality. He told me if I wanted he could refund me and I could find someone else to install it, then showed me the systems that were available in the store. He helped me pick out one that was better quality and much cheaper than what I'd originally bought, then refunded me for my original service purchase so I could pay for the system and service together, which he said would give me a discount. It only took about 45 minutes for him to install the system, and when he was done he showed me how to use it.

Taken in on time, done promptly and well, gave me some basic instruction before I left. Efficient and pleasant experience.

I had a CarPlay compatible radio installed into my daughter’s Santa Fe. And she loves it, it also helps her with directions to different places since she is a new driver.

I bought an aftermarket radio for my car including the installation kit (PAC / harness; antenna adapter; in-dash deck inst kit) and had it installed by BestBuy GeekSquad. The appointment worked on-time. The service guys were helpful and friendly; A few days later I detected a technical issue ( a feature that was not working in conjunction with my phone) and GeekSquad was giving me a timely follow-up appointment and were able to fix the issue. Altogether a good experience at my local BestBuy. I will soon bring in my other car for another radio install and write a review for that experience then.

I got a Kenwood 9706S double din unit installed in my 2004 Corvette. My car is a single din dash and the instillation expert in the audio bay was excellent. I also had a subwoofer with enclosure and amp installed. He installed everything well and everything worked fine and my car was filled with great sound. He was very professional and seemed highly knowledgeable. He explained what he was going to do and gave me an honest estimate of how long it would take. Overall I was very satisfied with his professionalism and expertise.

Easy, quick, and saved me a headache! Make sure to schedule ahead. There was some additional cost for needed parts. Luckily they had everything there already.

Appointment was scheduled in advance. Employees were quick and efficient with the install. Had an issue with the 12v outlet after install but they fixed it for me. Great job and service!

Fast and professional. Job well done. Loving the new Bluetooth stereo.

The installation was done well and the unit looks good in the vehicle. I would have been nice to get a better overview of the system. We had to reload when we changed our battery in the vehicle and had some trouble. We went back to the Geek Squad and they could answer our questions since the person we had install was not there. I would have thought someone else could answer a couple questions on the setup.

Install was fast and they actually called me because there was a cancellation and let me come in early which was great. 10/10

The technicians Ramon and Memo installed my Pioneer 6.8 touch screen CD player in my 2001 Toyota Tundra. I was able to purchase the additional parts needed for the installation. The Techs were amazing and were able to squeeze in the install of a backup camera even though they were on a tight schedule. The system upgrade revitalized the inside of my truck and look forward to upgrading the speakers in the near future. Kudos to Ramon and Memo, they left my truck cleaner than what I would have ever expected.