Customer Ratings & Reviews

The agents intall a pioneer de vive on my 2005 sienna they did a wonderful job

I gave them a challenge and they did great. They installed a stereo in my RV abd it works great. The tech was fantastic.

The Best Buy worker who installed my car radio/dash demonstrated excellent customer service, despite recent shortages on his team and other regional Best Buy stores. He also took the time to explain the issues he had with my car and how this could be remedied in the future.

Geek Squad is the best. Super happy to shop with Best Buy. Very friendly and quick service

the geek squad guys did an excellent job of installing all my radio gear. no issues so far

amazing truly, gave very good advice, all around wonderful

The installer was experienced and completed the job quickly. He had done many of these installs and I was done completely to my satisfaction. Great work!

The customer service was absolutely incredible. They were polite, educated on the product and patient. With two phone calls I was able to order everything to the store and make an appointment for the free installation. This doesn't get any easier then this!

I had an in-dash nav and rear camera installed. It was done in record timing and done professionally. Looks like it was stock. Very friendly and informative employees. I didnt even know Best Buy offers these services but glad they do. Cant beet the price either.

Scotty was awesome! Your sales staff had me purchase items that Scotty could not use to install a radio I had purchased even though Dom was shown exactly what was purchased, Scotty made it right. Maybe the sales people should check with the installers before they act like they know what is needed.

Audio technician installed my new pioneer radio/dvd player and it is working great! Wire for the bluetooth phone mic hidden and professional, everything wired up the way it should be, and wired my backup camera so that I can turn it on or off at any time whether in reverse or not (which will be REALLY handy next time I am hauling/backing up a trailer). Wonderful service, professional as can be!

BB car electronic techs installed my alpine ilx-w670 swiftly and efficiently. They even guide you with instructions on how to operate your new HU. Installation was clean/precise and the techs were very respectful of me and my car. I will come back for their services.

The stereo in my 2006 Toyota Solara convertible was original, and ready for an upgrade. The Best Buy technician was great and explained that Toyota runs a bunch of car sounds features (e.g., pinging sound when a door is open) through this stereo system. That plus the steering wheel interface made this a more complicated install. I have replaced stereos myself that were already replaced once, which is much easier because the first time the unique wiring set-up is spliced to a standardized wiring harness. When in doubt, best to leave to the professions and Best Buy technicians are definitely that!

Overall, we are happy with the install and the technicians fast and professional work. However, the lack of available appointments and lead times before availability happen are slim and excruciating. My husband gifted the stereo for my older model truck for Christmas, but the instal couldn’t happen until February.

Technician was very knowledgeable and did a great job. Very friendly customer oriented.. definitely knew what he was doing

We thought about buying a new car to get the latest tech. Instead we installed a new audio Car Play that provides amazing integration with Waze/Google Maps and sound quality. Complete handsfree operations using "Hey Siri" and makes my '09 Subaru super cool again. Plus my kids did think I bought a new car. Can be a little buggy but I think it is more to do with my ancient phone. One downside - would love for Car Play to be accessed through bluetooth instead of always eeding to plug it in

The instalation was included free with my purchase, so it made the purchase easier since I am not one who would open up the dash of my car to install myself. Scheduling the appointment was easy, and then re-scheduling it was easy, too. The technician took my car into the service bay immediately, and I waited for less than an hour in the store for the work to be done. I did not choose to install hands-free on my steering wheel because it would’ve cost an additional $120 with parts and installation. Everything has worked well for the past month or so, and I have not had any problems.

Installers were great and quick. In and out in about 40/45 minutes. Installation looks great.

Good job keep up the good work make people happy smiling nice to people expect a person perfect performance

Excellent work! Highly recommend to anyone looking for quality material!