Customer Ratings & Reviews

I had a 2:30PM appointment and the got me in around 2:20 and started installation. They finished early and called me promptly for pick up. Chris and Roger went over radio features but did not check Blue tooth microphone. While driving home I tried call someone and they could not hear me. I called the store the next day and Brian was upset it did not work properly. He asked how soon I could get there. We met an hour before they opened and he fixed the problem immediately. Destin Geek squad rocks!!!!!

Tech was very friendly and did a great job on the installation. Thanks.

Was a professional fast and hard work he took his tile

I purchased a Pioneer radio and back up camera and had Best Buy install it all for me. The technician was very knowledgeable and did a great job on the installation. I got the free installation with the purchase of the radio but had to pay for the camera. Though it was all done at the same time, they still charged extra for the camera which I was a little disappointed. The lifetime warranty on the installation though is worth noting. Overall I am very satisfied with the service. I would recommend this service to anyone.

The agent that installed my car stereo did a phenomenal job. It looked great. It sounded great. He spent the time with me to teach me how to use the system. I could not recommend them enough.

Nicely done for our 2011 Corolla ! My daughter felt like she got a new car w the stereo …

The Car Installers at Best Buy are knowledgeable, precise and perfect in their installing techniques. The prices to install are very reasonable and cheaper than the two car installer shops I contacted. I had purchased my navigation unit, camera etc at Crutchfields and brought it to the Best Buy car geeks to install along with the installation necessities supplied to me from Crutchfields. The man at Best Buy gave a complete 'How to operate this" to us after installation. Would certainly recommend Best Buy car geek squad to do any further installation I or anybody else needs to have.

Ireland installed my new radio into my 2008 Chrysler Aspen. I had mistakenly thought that this car did NOT have an amplifier. Ireland caught this mistake and ordered the correct adapter. The radio is sounding GREAT and I am still learning all that it can do.

Our Best Buy installer Nick is fabulous!! We could not say enough about his great customer service. He helped us with the same unit on several occasions prior to purchase. While waiting on our arrival of headrest DVDs to arrive he researched a question concerning the radio and called us with out us even asking. His install was in a timely matter and he went out of his way to give curtsey calls during the install time. He took the extra time and was very patent while demoing the unit once installed. Great job and strongly encourage others to ask for him at the Denton location.

Tech did excellent job installing car stereo. Was fast and efficient. Made sure he took good care of my car while in his possession. Would highly recommend his services again. If I ever need another stereo I will return to Best Buy and the tech

I had a full stereo install completed on my Porsche Cayenne with the Geek Squad at the East Brunswick NJ location. As someone who is VERY particular about my vehicles, I chose this location, and Auto Install Tech Mike personally. This is the second install I had completed there, and I am 100% satisfied again! Mike's attention to detail and his professionalism are second to none. Kudos to him and the rest of the staff at Best Buy. Do not hesitate for a minute with these guys - they are the BEST!!! Thanks!

Very professional service, the guy who did my car had a lot of knowledge and was very skilled. And plus it was a free service if you buy the carplay from best buy. They also provided me with the best options that best correlates with my car and it has been a month and my carplay works amazing.

The techs that installed my audio system did a very professional job and my unit looked as if it was installed in the car when I purchased it from Chrysler. The only thing I had trouble with was trying to set an appointment in a reasonably short time period because they were understaffed and had to borrow techs from other locations to do the job after waiting almost three weeks for the original appointment on a weekday afternoon.

Easy to make the appointment. Technician was knowledgeable and friendly.

The technician gave me a call a couple days before the installation to give me a run down on what I needed and how the process would go. Once I got to my appointment, he made sure to give me another run down and the estimated time it would be finished. He finished right on time and spent 20 minutes going through the features of the aftermarket stereo he installed. He was super informative and it was clear he was highly advanced in doing his job. I recommend him 110%!

The installation service was fantastic! Professional, knowledgeable, polite technicians explained every detail about the service to me and gave me recommendations about my purchase. That was my first time with this service and it is 100% recommended.

Very professional and cordial staff. Unfortunately it took double the quoted time and the stereo placement with the new bezel was so badly misaligned that i just couldnt live with it. I didnt get the response from the staff that i needed when i brought up the badly placed stereo. I had no faith that they would be able to fix it so i took it to a local stereo store where they fixed it immediately.

Javier is the best audio guy I have ever worked with. He is fast, knows what he is doing, and so easy to work with. He is a true professional.

Joey need a excellent job installing my stereo in my car.

The guys did an excellent job installing the new head unit, speakers and tuning the amp.