Customer Ratings & Reviews

The agent, ED, installed a Pioneer radio with hands free cell phone capability and a back up camera in a older car I purchased for my daughter in less then 4 hours. Even though there was a problem with the wiring that was shipped to my house he reordered the damaged part and reschedule the appointment within a week. The work was done quickly and professionally

He is a great guy who was very helpful with our reinstall and uninstall.

The service was excellent. Faster than either the tech or I expected. He said he was allotted two hours, so we went to have an early dinner. As our dinner was brought to us, he called and said he was done. I told him we were just about to eat and he said no problem he'd be there when we got back.

The in dash installation of the new stereo was professionally done and the unit looks like it was always part of the vehicle. Everything was completed and the vehicle returned in pristine condition. The installer gave a great overview of the features and functionality as best as he could while protecting our health by wearing a mask and maintaining social distancing. Installation was completed in about half the time quoted for the job.

My mother's Old Lincoln's stereo gave up the ghost and fixing it in Natchez MS was extremely expensive due to a lack of choice. Enter Best Buy. I purchased all of the required parts for a quarter the price, From my desk in Denver CO. I made arrangements for the car to go Baton Rouge LA Where the Best Buy installed the deck and all three parts needed to fit the old ride. Mom now has tunes and NAV

The guys at the Ann Arbor Lohr Rd. location did a great job installing my new stereo and are very friendly when going over various questions/concerns. They asked where I wanted the USB port installed and were even able to install the microphone where I wanted it instead of where it normally would've been placed. After everything was installed, they went over the various features of the stereo and how to pair up my phone with the stereo to use Android Auto.

Install team was pleasant and got the job done. Waiting areaa could be better and access from store should not be locked.

I've used Best Buy's car audio install service several times and have been very happy with the outcome.

installation works quite well. Discussed pro and cons with tech, to find the best sound from infiniti's. Sound is clear and true. Bells and whistles function. Tech was thorough with explanation of use of system. Kinda cool when the head unit picks up on the last song playing when I start the truck again. Install was clean without loose ends.

I have been coming to Best Buy for years,?And have had them take care of my installs.Chris and Phill are outstanding at there craft.Timely,Professional,And afterwards always go over with me,How to operate everything. I recomend them to everyone.Thanks guys.

The installer, Cody, was excellent and was very informative, letting me know what he was going to do and how long it would take. It turned out I needed another part that I hadn't previously purchased and he called to let me know and asked if I wanted to purchase the part or not instead of just putting it in and charging me later. He was very helpful and professional!

I had for some reason, always thought that Best Buy Car Stereo Installation could only take place with the purchase of head units and accessories from Best Buy. During a visit to the local Best Buy and talking too the Car Stereo Install Technician, he informed me that they will install car audio gear and accessories if I purchase them from Best Buy or anywhere. Also explained the process and what I can expect. Job well done! Scheduled appointment and looking forward to the professional installation of my new A/V gear.

Dani was very professional and informative. Was able to answer all my questions and gave me great recommendations.

Frank was amazing and very professional. answered all questions

My geek squad install was simple and nice looking. I dropped my car off and grabbed some food from across the road. When I finished eat I got a call saying it was ready. They showed me the functions of the radio and asked if I had any questions before I leave. The installer was perfect. I saw him a couple weeks after and he spent a little time showing me other up grades to my project. 92 mustang double din install?

Fantastic installation process. Timely, accurate, done with care and they gave me personal service on how to use when finished. I am impressed and highly satisfied with the installation!

I was impressed by the installer. He was so friendly and patient as I wasn't a happy camper about a crucial piece to the installation of the radio was left out of my conversation with the salesman. I guess he has heard it way too many times. The install was quick and painless as it was done free of charge due to a special internet installation code. My installer was also meticulous and spent extra time with me to make sure I knew the ins and outs of my set. Bravo to him not so much the Store!!!!!

Aiden was great. Solid guy who knew his stuff. The indash nav has breathed new life into an old car and solved lots of inconvenience issues (ie: no charging port in dash, having an external hands free kit, phone dying while using google maps etc.) Don't have to worry about any of that now. Absolutely worth it and at an incredible price. Most custom audio shops were easily 2.5x this cost. (trust me I checked.)

After having to cancel multiple appointments due to rain I was finally able to take the Camaro into Best Buy for Eric to instal a radio, speakers, amp and backup camera. Eric was a pleasure to deal with and performed a super clean install on the car. Since the Camaro is a super clean hot rod, I really appreciated Eric’s attention to details during the install. The car also looked very clean when I picked it up. Can’t say enough about how happy I am with this experience!

Thanks to Paco at the Car Audio department for the great service!!!