Customer Ratings & Reviews

Geek squad at the Eden Prairie store was wonderful!!

Installer was Amazing communicated with me the whole time... they were quick and even with the push out on my date for install made sure when the parts I ordered were not the right kind got me in as soon as the next week to get my stereo and backup camera installed.... I was able to take the stereo they installed in my old vehicle and put it in my new vehicle very satisfied with service!

great job by Zoro at lakewood co best buy. He was professional and we love our hands free system in our honda pilot!!

I scheduled my appointment online for my installation, easy process. I was the first appoint of the day and the tech was ready for me. When scheduling, website blocked 1.5 hours for install. When I got on site, tech said he would be done 30 minutes. I left the store and visited another store in the plaza and he called me in 20 minutes to let me know it was done. The service proved by this location was excellent.

I originally looked at my pioneer radio not noticing that it included installation at no extra cost. I have installed radios before and felt I could install this one as well. When I saw the free installation I jumped at it. I had to buy the install parts but would have done that anyway. The result was a really nice install job that was quicker than promised and gave an almost factory look. Great service and a really good installer.. Thanks

Such a wonderful staff that made the installation of my Stinger Ringer in my 2017 Jeep Wrangler. the check in process was quick, the staff was very knowledgable and helpful. The service was about 3 hrs which we were aware of and once completed they even called us to let us know. Would recommend them for any other installation i need done on my Jeep.

Nice to have the install done by someone else in the middle of the winter. Haven’t inspected how/where wires run to ensure all well. Make sure you pay attention to any extra charges as they did try to charge for some included things. Installer was helpful in getting Best fit. Nice as a bundled deal, but would do myself normally because as easy as installing a stereo is, it’s way overpriced.

Do your homework and make sure that you plug in the right year and make and model of your car so that you don't get surprised when you take this Bluetooth receiver home. At times some people won't tell you up front which you need to place this receiver in your car but the Best Buy employees do a great job of making phone calls to other dealers if not they carry it in stock.

The installation tech did a great job and faster than the time he quoted me. There was no damage to my vehicle and he guided me through the operation of my new radio purchase as well. My only complaint is that it's Best buy policy for the installation folks not to accept tips. The install tech politely declined my tip and i don't tip all the time, only when its great service and he did a great job.

Installed quickly and professionally, would recommend

I’d taken my car in to get a complete new sound system and stereo installed, and the stereo ended up being too complicated for me to use and it was returned, and when my old system was being reinstalled, the plastic cover for one of the speakers was melted, but the problem has been fixed and it wasn’t really a problem anyway, just not the prettiest thing to look at! No other damage was done and Ian was always extremely helpful and a pleasure to work with.

The guys mounted my new digital media center. It is amazing! They were amazing! I appreciate their knowledge and attention to detail. Professional and polite. I highly recommend the Goeek Squad!

They did a great job and customer service was great

Great technician! Although he took a minute to get the job get the job done. He was very thorough in his task. Thanks I always use Best Buy for my audio installation cause if I ever sell the vehicle they’ll remove the aftermarket stereo and place the factory one for free! It’s worth it.

radio installation Supposed to been two hours job took 8 hours and it still wasn’t right. The kit had to be returned and reinstalled. The techs did not hook up the dvd function to my radio had to take it somewhere else. The tech don’t listen to you. Do more talking then listening. Overall was satisfied with the product installed made my car look different inside...

Instalación super profesional quick and the technician took the time to explain all the feature of that radio

I had several issues with scheduling the appointment, which iy ended up taking two weeks to get me in because they had to order the installation kit. Two weeks went by and they ordered the incorrect kit, which pushed the install back another day. The manager made it right by refunding me some of my money. The installation cost is expensive, but it was done right and i have yet to have any issues.

I am satisfied with the service I received from Geek squad. My car stereo installation was originally scheduled for December 4th. I wasn't able to have the installation done on the 4th because I had to order a double din installation kit. Marco my Geek squad technician was awesome. He was able to get me in two weeks later on the 18th.

Installation was fantastic. No dash rattles, no broken plastic, and the installers took the time to fine tune my existing subwoofer into the new head unit. There were numerous connectors was to tie into the wiring harness for my new Pioneer car audio head unit and they did a great job. The Best Buy installation and the installers were top notch and highly recommended.

I'm rating this with 3 stars because I was charged with this installation twice once with bestbuy online and again when I scheduled the installation. The best thing about this is Marcus B. saw thus and corrected it. I deeply thank Marcus for correcting this.