Customer Ratings & Reviews

Ryan was so kind and helpful . He cares about his customers and goes above and beyond . He had hurt his shoulder , but never complained and had a very positive attitude . I had questions about my son’s stereo and he never made me feel like I was a bother . This young man needs a raise . If I need anything installed again , I will be sure to bring it to him . Great job Best Buy !!! This Tech is a keeper

The installation team was excellent. Can’t complain about craftsmanship and communication.

These guys at the Temecula store work very hard and did a great job. This will be my go to shop from now on.

I used the free Geek Squad installation when I purchased a new radio for my Jeep. Installer was friendly and informative and did a good job installing everything. I wanted to purchase another radio for a different car but unfortunately it seems all Best Buys in the area have stopped the installation service.

I love how professional and quick these guys work - my car radio is perfect now

Did a good and quick installation of my stereo and works excellent

Leo was very knowledgeable and made sure any of my questions or concerns were answered or taken care of. Installation was quick, instructions afterward were clear, and the installation was professionally done and my vehicles interior was as clean as it was when I dropped it off.

the agents that work for Best Buy ate the best..courteous and knowledgable..they got my install done in a timely manner..I was very disappointed to hear that the audio install service along with many of the techs will no longer be at the Latham location. Not a smart corporate decision, as far as I can see..

Excellent service. Only way to up if you need quality help.

The agent did exactly as stated and timely manner..

The installation of my car radio great! A nice job done in a timely manner

Installation was awesome. I had to drop my vehicle off a day early since installation was done while I was working and everyone was very accommodating and had great communication.

Amazing service. The guys were great and went above and beyond. Highly recommend.

The service guy went over the call of duty. After installing me radio he show me how to operate it.

Installed a JVC with a touchscreen in an older 1998 truck. The installation was great and the upgrade has been much needed. I have no complaints about the look and function of the installation. It was done in a reasonable amount of time. The only minor complaint is that they were so backed up that we had to schedule it 2 weeks out but once it was in it was awesome.

I was in the market to upgrade the stereo in my car and was recommended this particular one. I'm just now getting the hang of using it, lol. The ONLY complaint I have is that it isn't compatible with the Heads up Vehicle Information Center. My original stereo was. I didn't think to ask the tech if it was or not. So I wound up losing all the info display such as gallons of gas used, outside temperature, etc. Still a great stereo in spite of that.

Qualified technical support and installation for quality product. Easy to use as demonstrated by technicians. Cost effective pricing.

Jeff was great. he installed the device quickly. hooking up my steering wheel controls and my back up camera. I would recommend his services to anyone. This is the third Stereo I had installed in as many vehicles and each time it was a great experience.

I was given a 10 o'clock appointment and was told the work would be done around 2 o'clock .And just about 2 o'clock I received a call stated the work was done.I had a rear view camera ,satellite radio and navigation antenna attached to the head unit.The work was all neatly done and has functioned correctly for a month now.All wires where hidden and the stereo dims with headlights on.Everything done right the first time;Would use BB car install service again.

This was a gift for my son. He loves it! So easy to use, the install was seamless. Best Buy for the win!!