Customer Ratings & Reviews

Jaime was awesome and had fantastic knowledge about the product and the vehicle he was installing the radio on. Even added some additional tips and tricks related to the vehicle - really above and beyond service.

I got this for my son and the technician that did the installation did a great job. He loves the new radio

Nicely installed all the parts, I don't remember the employee, but it was very nice. Once radio got restarted in Bump and pot holes, not sure that is because of cable issues or radio issues, will monitor further on this.

Great service, but extremely expensive. I did not know that the service agreement changed and not members do not get insulation included with purchase.

Had my new Pioneer radio with Car Play installed at Best Buy. The unit was installed on time and with a clean finish. I was very impressed with installers superior technical ability and his craftsmanship.

The young man who installed my stereo system in my car was very knowledgeable, professional and kind in spending time with me to help me understand how everything worked. I could not have been more thankful.

This guy really knows what he is doing, and it only took a couple of hours. My radio works great. The guy at Car Toys took two days to install a new radio in my truck. After two days the radio didn't work, but the "Your over the Speed Limit" message sure worked great. I couldn't catch a single station and living in a big town, and can't catch a single radio station. I won't recommend Car Toys for installation. Go to Best Buys they are awesome.

Installation of the apple Car play into my Prius was seamless and also efficient/timely. The tech was available at the appointed time and was kind and efficient. There is a place to wait while they work on your car.

I bought a new kenwood for my fiancee since she didn't have one due to her car being a 2013 mazda 3. They were able to install it in the time frame they gave me, it looks like it was always mean to be there. They made sure we had all the parts before we came in for an appointment. They were friendly, there were quick, and they walked us through on how to use the in dash navigation.

Davo did an awesome job installing my radio. Everything works great. He even took the time to set my clock to the correct time. And put in extra effort to make sure everything at flush in my dash.

Seems like they installed my stereo without problems and without damage that I've noticed. Stereo works fine as it should. Not sure if during installation my back up sensors were damaged or interfering with the back up system. Disabled now and was working fine before. Hmmmm

Great service And works perfect! The install went smooth.

Done quick very helpful kind respectful when above and beyond

The agents installed my radio quickly and efficiently. It fits perfectly in my truck.

Our installers name was Gil and he was the epitome of going above and beyond. He provided exceptional service the day of the install and then again on two separate additional occasions relating the our stereo purchase. You couldn’t ask for better service than what he provided.

Very great service thank you for the job your company did fast service

Purchased Pioneer NEX system and thought that there was free installation at time of online of purchase, but when I got it installed, they said I had to of purchased a wiring harness to go along with it which I didn't need for this install. Not a big deal, but a little deceptive on how they advertise FREE installation but it's not really free.

We had our installation done at the 1604 West Loop Bestbuy and the guy who was there did an awesome job. Though it took longer than expected, we didn't care because he ended up installing our back up camera along with it. For the $200/yr fee to get anything installed, I would highly recommend this and using that bestbuy. We literally drive over 40 minutes just to go to that one. Hands down the best.

The agent had to remove my old car radio and install a new one with new hardware and wiring to interface with steering wheel controls, backup camera, DVD players and monitors. Everything works great.

I bought the installation package with my new car stereo and wanted the peace of mind and support backup for this expensive upgrade to my vehicle. The Geek Squad tech was very helpful and professional. The new installation looks great and the tech gave me a quick introduction to how it operates and even set it up for me with the correct time and background to match my dash lighting. Pro installation is a great investment.