Customer Ratings & Reviews

My car stereo installation went as smoothly as it could. They were able to install it quickly and I haven't had any connectivity issues since. In general, the whole process was really easy and it's worth having professionals install expensive electronic equipment. It's also great that they will reinstall my previous car stereo for free.

Received a new stereo as a gift, and they staff worked with me to go through the parts needed to convert from the stock stereo, and answered all my questions about some additional options I considered without trying to push me into additional purchases. Install was flawless - not a scratch anywhere and after almost a year there have been zero problems.

Agent Doug Tucker was very respectful and helpful when meeting to discussing replacing my vehicle radio and CD player. He was helpful in scheduling my appointment. He was timely in replacing the radio and CD player

I received the Pioneer AVH-2550NEX after returning a defective Pioneer AVH-1330NEX that was marked down since it was a previously purchased item. I was really impressed by the Springfield Best Buy staff ( Mario and Barbara) and their genuine willingness to help resolve the matter to my satisfaction. Luis, the installer, took great effort with the installation and the radio looks and plays great!

Geek squad did an excellent job installing my new radio on my truck. It looks like factory radio and they explained how it works and details for warranty. Highly recommended.

Best Buy did an excellent job installing my in dash radio and back up camera. Everything was installed and cleanup was done seamlessly. Radio stations and background color on the radio screen were set as the discarded radio. Post installation, the installers on three different occasions showed me how to work all the functions of my new equipment. I couldn't ask for better service. The installers just gave it without asking.

The agent was meticulous and thorough with my install. He gave me a quick tutorial afterwards and did not rush even thought was fully booked. He also painted out a couple of speakers that were inopporable that didn't realize. He was helpful in making recommendations on model of speaker to replace.

This was by far the best experience that Ive had during my year of total tech support. The techinician on this install, went above and beyond and not only took care of problems other techs could not, he macguyvered another issue that I didnt think was possible without a whole new stereo deck kit. All I can say is wow, give that guy a raise!

Installer was great! He walked me through everything and did a phenomenal job.

Amazing service from Geek Squad. I have placed an order for a 6.2" JVC apple Carplay system but found a 6.8" version at a comparable price. Geek Squad helped me to exchange it on the day of installation and did a quick and perfect installation. Everything working fine with the system and I plan to re-visit them for some additional installations/upgrades in the future.

I am extremely happy with the installation job the 2 guys did!! I had some hack try to install my stereo and screwed everything up but lucky for me the guys at best buy saved me!! It took less than 2 hours and they say down and explained every feature of my stereo. Thank y'all!!

Bought a second one for my daughter! I wish my Fj Cruiser had a better location for the camera other than my license plate

Professional installation at a great price, I would highly recommend!!!

They were very professional and knew what they were doing. The appointment was shorter than they suggested it would take. The installation of my car stereo was perfect. They walked me through the basics of it and made sure I was happy. The care that was taken during installation was much appreciated. Everything was done well with no damage to my vehicle.

My technician was through and efficient and left the truck clean after the install.

The employees that helped install my new Car Play Radio were friendly, knowledgeable, and punctual!

Bryan my agent did an great job with my stereo. He helped guide me to find the best stereo that fits my wants and needs. All of my friends are talking about how they love my stereo, the backup camera as well as the touch screen function on my stereo. I highly recommend Bryan and his crew at the Fayetteville Location.

Good work, team is knowledgeable also very helping

Reasonable and knowledgeable people Good customer service and service

I had a multimedia radio installed in my 2001 BMW. Jordan, the Geek Squad installer was great. He was careful with the install, no scratches, cuts, etc, had it ready on time and explained the complete useage. If I ever do another radio install, I know where I'm taking it and who's going to do it, thank you Jordan for the fantastic job you did. Highly recommended to all.