Customer Ratings & Reviews

The tech recommended between Ken wood or pioneer my two choices and was spot on. Would definitely recommend pioneer head unit with alpine speakers and Geek squad install. Very professional job all around. The amp really boost the output another good recommendation from tech, he really knew what he was doing and how to set it up for the best sound. My Tundra has never sounded better.

I am basically all "thumbs" when it comes to dealing with electronics other than turning them on and turning them off. The professional installation was done quickly, cleanly and instructions on operating the unit were provided once the installation was complete. Very reasonably priced for the service provided.

Clean and perfect, on schedule, efficient and friendly. Great job!

They mounted my car play unit in my 2019 nissan perfectly, they worked quickly, were very nice guys, were very knowledgable, would HIGHLY recommend.

Very professional work by the geek squad. I'm thinking about getting more work completed

I’m happy with the look and performance of my new Bluetooth stereo. I want to make a call now to see how it goes. Saved money by upgrading my Bluetooth/stereo instead of buying a new used car, that’s for sure.

Great service, polite people! Know their job. Actually when I was there they were training a young lady to install stereos. It probably took a little longer than it should have but I really didn’t mind because I have two daughters and I love seeing girls do that type of work. You go girl!

The radio installation experience was great. The installer did a great factory like appearance install. Would have given 5 stars if the right parts were received when the original purchase was made. Due to incorrect part being ordered, my install date was further out waiting on new part to arrive.

I needed assistance ordering a car play and getting the free installation advertised. They were very patient in getting me set up and helping place my order.

John did an excellent job installing my car stereo! Even after I was late for my appointment, he found the time to install my car radio quickly and efficiently. This was a Christmas present for my fiancé and it would’ve been ruined if it wasn’t for him. Thank you John!

Best experience I have ever had at Best Buy. From start to finish the young man who did my install was outstanding. He went above and beyond for me and did such an amazing job with the installation, I will HAVE to come back for more, as long as the same young man helps me!

Overall very satisfied with my purchase of my kenwood touch screen head unit. I had Best Buy install it and was pleased with the great work they put into it. It works better than ever in my truck and is simple and easy to use. I even have a kenwood sub and amplifier hooked up to it and the sound is crystal clear. I guess you can say I am a kenwood guy through and through thanks Best Buy.

The Fredericksburg install crew was excellent! They really took care of me. They had to run a new rear camera cable which was not priced into the installation. But since the unit I purchased had a camera included they did it without additional charge. They even hooked up the navigation unit from the previous unit. Kudos to them. They did a fantastic job.

The is my second use of the Best Buy stereo installation service in as many weeks. The quality of service was just as good the second time round. These guys know their stuff - no unnecessary cuts into my car - everything worked right first time. And there were no surprise fees for wires, connectors or anything like that. Got a text when it was ready, a few minutes earlier than promised.

Courteous professional installation . Very knowledgeable and helpful.

I had a Kenwood head unit with navigation antenna ,microphone ,rear view camera and XM antenna installed.All work was completed correctly .The time estimate to install was spot on and the job was done very neatly.All wires protected and hidden with a very professional appearance .The price with lifetime install gauratee is very fair.I recommend this location ,very neat and tidy shop also,

My technician was hands down the BEST! Well informed and had my radio installed efficiently and effectively. I even went back a few months later when I had a small problem and he solved my problem at no additional cost. It wasn’t even the radio installed that was the problem it was my cell phone. He still fixed.

Ian the BB, Tech did as good a job as could be expected, the connect for the phone, could probably be mounted differently I will check with him directly and get his input. Ian did help explain a few things and is an asset to BB.

Our installers are pretty good at my local store. Most of them are knowledgeable and deliver awesome customer service. It seems like the store doesn't staff enough at one time though, so if there's a concern to bring up, it takes time from another install because there's only one person working several appointments at a time.

Brandon and Jesse were very professional! Brandon took time explaining the many features of my new car audio! He was extremely patient! I would highly recommend these guys they do an awesome job and have good customer service skills!