Customer Ratings & Reviews

The installer's name is Ace. He is at the Lewisville location and did a great job. He is very helpful and thorough.

Rob was professional and courteous. He called to confirm my appointment and also took my early. The service was completed faster than expected and I was able to wait and get work done while it was performed. Very happy with my new stereo system!

I bought my husband a new stereo for his truck and needed this hardware so that when it was installed he could still use his steering wheel controls for volume and channel surfing. The installer at Best Buy recommended these and he did a wonderful job installing everything. The stereo works beautifully and the controls work just the same. Definitely recommend!!

I bought this from another business and it was also already installed. I was charged a lot to add the missing piece to completely the connection.

Great install and service. Everything went as planned and they communicated everything very well! The technician definitely knew what he was doing and offered up any extra conversation or help that I wanted - awesome! Couldn't be happier (been about 1 month now) and would refer anyone to get their install done here.

I bought a double din Pioneer head unit and had the Geek Squad install it for me in my 1st Gen BMW X5. Got it on sale and Geek Squad did an awesome job installing it. The installer was very easy to deal with and did an excellent job with installation. Absolutely no problems and the pricing on everything was beyond reasonable. Thx!

I was happy with the install. it took a little longer than expected, but he knew exactly what he was doing..........everything went together as it should have. The really good thing about Best Buy Installs if you purchase thru them - is that if you opt to sell the vehicle they will remove your expensive upgraded radio and reinstall the factory radio at no charge.

Great recommendations and great install. Everything works as should the were very helpful.

The agent was very professional, friendly and did a great job.

Made my appointment & took about 90 mins for installation. After the associate went over how to use my new stereo & double checked connections when a previously installed speaker,from another company , wasn't working. Loose wires in speaker that geek squad didn't install but found the reason for it not working. Guaranteed & great service

Had best buy install my new double din. It was to confusing to do myself. Everything is flush, tight, and wired correctly. If I would of done it myself I probably would have burned up the radio because only 2 channels could be hooked up for my Bluetooth and telephone in my Jeep to work correctly because of the factory amplifier. Thanks best buy !!!

What can I say Mr. James and Mr. D. 2 installs. 2 completely satisfied visits for both installs. 1 on my 2012 jeep JK... Sony double din. second 2011 Ridgeline same radio plus rear view camera. These guys deserve 10 stars a smile every time, and professional service. Guys keep up the good work

The guy was really helpful did me good service and he's knows hid job i wish i could had remembered his name but he works at the Trussville,Alabama store

The installation was top notch and only took 45 minutes. The technician showed me how to operate the deck including the backup camera. The view from the camera is very clear. Everything is easy to operate and plug and play with my iPhone. Overall, I'm extremely pleased with my purchase and would recommend the product and installation service to friends and family.

This is the second install of this type Mike at Best Buy had done for us. We were so happy with the first install on our New conversion van that we brought My wives car in to get the same system. Mike was up front, very professional and did exactly what was required to make it perfect. I will recommend Mike at Best Buy installations to everyone I know!

Great service and detailed instruction and professionalism.

Installer did a good job. Everything works fine. Thanks

The installers were very helpful they got me the right radio that I needed for my car got it installed and even recalibrated it after the steering wheel controls quit working it was my fault

How full installation process and service person to put in my can deck

The install of my Pioneer deck looked great. It took them about 3 hours to complete the install. They ran the usb and aux cable to a seperate compartment below the deck. When the install was complete the technician showed me how the Pioneer unit works and set up my phone for bluetooth. Very professional and courteous. This is the 3rd deck I have had installed at this best buy. I would recommend them to others.