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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,869 reviews
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. They took my car right on time and were done before the estimate. The installation looked great and liked it was factory installed. The tech even spent some time showing us all the features and ensured we didn't have any questions. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a surprise!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employee told me he needed two hours with my vehicle for a stereo installation. 30 minutes later he was calling me to pick up my vehicle. Amazing job and a quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my dash system went great and the technicians are truly experts at what they do Thank you so much for the outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and did a great job. They were the only people in the store who could answer any questions about the stereo. They did well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and completed the installation as promised. He explained the radio’s features and walked us through them before we left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was fantastic. He answered all of my questions i had and provided insight and advice on product navigation and usage going forward, during and after the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech new his stuff. It was worth it to me to have it installed right. The installer was fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first had the radio installed at the Alpharetta location. The fit and finish of the installation was very poor. I did not have confidence they could correct it. Took the vehicle to the Cumming Ga store and Tom did a fantastic job fixing the botched installation. Fantastic customer service and follow up. 5 stars for Tom and the Cumming Ga geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got radio touch screen wireless and remote start install for my holidays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation. Only down sides are took bit long to be able to make an appointment and installation itself and had to comeback for one issue. But friendly crew and responsible to make fix quickly make me feel comfortable doing business with these guys in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech did a superb job installing my Kenwood.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to install it myself with the help of a friend. It became instantly way to complicated. Thought I could save some money. Took it into the Geek Squad. I am so glad I did. He knew exactly where to put all the cables and wires including the back up camera. How to take off and replace any and all covering to hide the wiring. I'm so satisfied!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jon R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy. The tech took in my car and is doing a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peeps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who discussed my installation was nice. I caught him right before closing. The actually tech that installed was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional CarPlay radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, direct, and could answer any of my questions about the install. A great experience and would recommend the service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great fixed my stereo in less than an hour and haven’t had any problems since !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Car Stereo Install - Beware extra costs & time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install the steering controls for my car radio. I was a little disappointed that I was told I would need to buy a part, that was then not needed for the install. I purchased from another retailer and had to return. I was also disappointed that when I had the radio installed 2 weeks prior, that they didn’t tell me about the steering wheel controls not working or another cost to get that installed fixed when they did the original installation. Everything is working as expected, just wish I didn’t get hit up for an extra charge and another few hour appointment when it could have a been done the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system easy to use no problem so far. Would definitely choose it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio was looks great had all the features I was looking for now and able to add more in the future which I really like because sometimes you can’t get all the add on now but I can work on getting it late. I would buy it again in fact I have a second car I I might put one in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job with installation, took about an hour for them to complete it. Have had zero problems with it since it was installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo install was more complex than usual, having to deal with integrating two existing dvd players in the back seat, steering wheel control buttons, and a back up camera. But Jonathan Palacios at the Riverside store walked me through the whole process and got the job done right. Thank you Jonathan for helping a not so tech savvy person!

    I would recommend this to a friend