Customer Ratings & Reviews

Every good Agent, and straight forward about the price and time of the installation, review everything with me and also make sure it met my needs

I would of gave a five star but the installed forgot to connect the ONSTAR which I had to make another appointment to fix the problem. But other than that they were very informative and gave me a tutor on how everything worked with the radio. I’m very pleased.

Geek Squad is just amazing. Every time I deal with them is better then the last.

I wanted to let you know that D in the installation department is a great person and he did a professional job of installing my Sony Stereo in our Pilot. If you need a stereo installed, please go to Elk Grove and have D do your installation. Great work and a good person.

I had the Geek Squad install my new stereo into the car. They were professional and courteous, and the agent worked hard to ensure that everything was installed and working correctly. Once he was finished, he brought me out to demonstrate how to use the stereo and to assist me in setting up the sound to a premium quality. I appreciated the care taken.

Very Good install technicians. Worked hard on Christmas Eve. Very confusing setting the install with customer service. Geek Squad not much assistance. I will need to visit the store as I am having issues with the USB port they installed.

Best Buy in East Hanover NJ installed my new radio in my 2011 Jeep wrangler. Beautiful job. And installation was no charge with radio purchase. Highly recommend this location for installations!

Superb service! The installer was funny, kind, effective and efficient! I never knew BB even did installation not to mention at no extra charge after buying the head unit. What a great thing to find out at a tough time where it was already way too soon to have to replace the unit I had.

despite what i was told on my first trip in store after purchase they did install it & the technician did a great job. they didn't try to sell me anything more than what i needed & after it was installed he waited to make sure all of my questions were answered before leaving.

Installed. Pioneer 521 radio/CD player by your agents. Was ultimately very satisfied with the performance of this product and the professional high quality installation.

The Agent had it done very quickly and with absolutely no issues! Would absolutely come back for another service.

My install was to be done the day after purchase. I was browsing the computers and having my questions answered when the installer came to me and told me there had been a cancellation, and they could do my install immediately. The job was completed in about 40 minutes. Looks like an original factory install. Thanks "Geek Squad" for a job well done.

Our tech did a stereo install on our older vehicle, which took a lot of retrofitting. This stereo now looks like a factory unit with all the incredible upgrades a 2017 unit provides. Super knowledgable, highly professional...and not enough good words to describe. Never hesitate to let the Geek Squad do your install. Especially at the Missoula store!

Great help. Let me know what i needed at every step.

Overall great experience for my daughter. He was very helpful.

My installation went seamlessly well. The agent kept me abreast on what was going on and finished exactly when he said he would. No complaints here.

My tech, Jonathan, did a professional job of installing my Boss Audio BT DVD/MP3/CD/ AM/FM Receiver w/ motorized flip out 7" screen. It required making changes to how the device was mounted into my dash to allow proper clearance between the dash & the screen when it flips out. Even better, the installation was free!!

This is the first time I ever had Best Buy do an installation but certainly not the last. The installers were very professional, went over details before starting, and did a neat job. In the middle of a pandemic, they also were diligent at respecting the safety of the customer.

they took my older dodge truck a 2002 and installed my newer 2 din stereo with xm and all, and made it look brand new like it had been there all along. And to resolve the not having steering wheel controls due to vehicle being too old they offer a perfect remote control solution I got online. Excellent Tech service

The installer was very professional and courteous. He explained everything that he was going to do and how long it would take. The installation was very clean and there were no visible wires or damage to my vehicle. I'll be back to have my back up camera installed