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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6869 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,869 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my son's car audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and installed the car stereo in less time than I expected. He also took the time to show my son how to use it. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqaud installed my radio perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job showing me how to work the radio and all the features and componets it has. The agent test the radio with my phone for connection check and making sure everything is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great!! The agent was knowledgeable and helpful. Installed my radio on time and in a timely fashion. My radio looks and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Island City Geek Squad are The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent Daniel was excellent he walked me though the operation and features of the device and even (i feel) went the extra mile by downloading the applicable phone app to my phone to allow the cell phone features to work. He was patient, knowlegable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second truck that Dustin at Best Buy in Watertown has installed a car stereo and a rear view camera in for me. He does really nice work and definitely knows his way around the install bay. The stuff he installed for me looks like it grew there. If he works on your ride you’ll have no worries, it’s done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robbie did an amazing job!! He was super patient with me and all my questions, and knew everything I needed for the instal. I would definitely return for any future updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up grades in my vehicle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my remote start and alarm first then i had my radio installed and then back up camera , they did superior work everything they installed worked great , there was no mess left i will do business with them again. Great Job Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional but installation took 3 times to get it right , I had to drive 1hr 3 Saturday's in a row because they couldn’t get the steering wheel controls or backup. Camera to work , it works great now but I was charged for each visit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rain or shine, daylight or night time, a great companion when driving. Staff is good in recommending and works fast. Friendly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. On time and explained the functions well. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very good and installation was done in about an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is all right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation with the Geek Squad and they did a fantastic job putting the receiver into my vehicle. In fact the installation kit that I chose actually did not work with my system and they were able to find one and install it without coming back. They then refunded the unit that I brought earlier without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing and it looks great but hardly used any parts of the installation kit and kept all of the unused parts. A lot of money for a kit that was barely used. It does look great and overall i'm very happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brett at East Orange store installed backup camera. He was informative, experienced, and on time with the installation! I will be going back for other camera work soon. Thanks Brett and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geeks know their stuff. They are very experienced in all types of installations in vehicles. Best Buy provides them with the best tools to do the job and I am very satisfied with the final result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer, not enough info in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is he back up can installation. Had to take it back because it was missing half the picture. Now it's missing an eighth of the picture and the depth perception is bad. Also, the deck installed does not support voice commands and the steering wheel button voice command functions. Okay price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my JVC double din radio installed in 2009 vehicle. First time using Geek Squad for an installation. Installer knew exactly what he was talking about, had great ideas, and did work in less time than figured. Good price. All the parts were exactly the right fit. Wally was my installer and has been working there for 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zack and Matt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on the team at the Fayetteville Best Buy to take care of you AND your installation. They go above and beyond service levels I don’t get at other retailers. I have upgraded several autos I own and Zack and Matt gets it done right with personalized service that hits it out of the ballpark!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed car stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! I always hire these guys! They have always been Great on TVs and wires. Now car stereos also! 2007 Toyota but now has new tunes and back up camera, etc…. Sweet sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. I went there planning to by a Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. The picture is superb and the set up was so easy. I would recommend this particular TV to anyone. Anthony was the sales person. He was so knowledgeable and helped me with the selection process and purchasing cables, etc., helping me get the best deal for the price. Best Buy always has been my favorite store and has never failed me.

    I would recommend this to a friend